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2022

Singapore Management University

Research Collection School Of Computing and Information Systems

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Articles 1 - 30 of 34

Full-Text Articles in Social and Behavioral Sciences

Singlish Checker: A Tool For Understanding And Analysing An English Creole Language, Lee-Hsun Hsieh, Nam Chew Chua, Agus Trisnajaya Kwee, Pei-Chi Lo, Yang-Yin Lee, Ee-Peng Lim Dec 2022

Singlish Checker: A Tool For Understanding And Analysing An English Creole Language, Lee-Hsun Hsieh, Nam Chew Chua, Agus Trisnajaya Kwee, Pei-Chi Lo, Yang-Yin Lee, Ee-Peng Lim

Research Collection School Of Computing and Information Systems

As English is a widely used language in many countries of different cultures, variants of English also known as English creoles have also been created. Singlish is one such English creole used by people in Singapore. Nevertheless, unlike English, Singlish is not taught in schools nor encouraged to be used in formal communications. Hence, it remains to be a low resource language with a lack of up-to-date Singlish word dictionary and computational tools to analyse the language. In this paper, we therefore propose Singlish Checker, a tool that is able to help detecting Singlish text, Singlish words and phrases. To …

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Two Singapore Public Healthcare Ai Applications For National Screening Programs And Other Examples, Andy Wee An Ta, Han Leong Goh, Christine Ang, Lian Yeow Koh, Ken Poon, Steven M. Miller Oct 2022

Two Singapore Public Healthcare Ai Applications For National Screening Programs And Other Examples, Andy Wee An Ta, Han Leong Goh, Christine Ang, Lian Yeow Koh, Ken Poon, Steven M. Miller

Research Collection School Of Computing and Information Systems

This article explains how two AI systems have been incorporated into the everyday operations of two Singapore public healthcare nation-wide screening programs. The first example is embedded within the setting of a national level population health screening program for diabetes related eye diseases, targeting the rapidly increasing number of adults in the country with diabetes. In the second example, the AI assisted screening is done shortly after a person is admitted to one of the public hospitals to identify which inpatients—especially which elderly patients with complex conditions—have a high risk of being readmitted as an inpatient multiple times in the …

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Multi-Functional Job Roles To Support Operations In A Multi-Faceted Jewel Enabled By Ai And Digital Transformation, Steven M. Miller Oct 2022

Multi-Functional Job Roles To Support Operations In A Multi-Faceted Jewel Enabled By Ai And Digital Transformation, Steven M. Miller

Research Collection School Of Computing and Information Systems

In this story, we highlight the way in which the use of AI enabled support systems, together with work process digital transformation and innovative approaches to job redesign, have combined to dramatically change the nature of the work of the front-line service staff who protect and support the facility and visitors at the world’s most iconic airport mall and lifestyle destination.

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Lawbreaker: An Approach For Specifying Traffic Laws And Fuzzing Autonomous Vehicles, Yang Sun, Christopher M. Poskitt, Jun Sun, Yuqi Chen, Zijiang Yang Oct 2022

Lawbreaker: An Approach For Specifying Traffic Laws And Fuzzing Autonomous Vehicles, Yang Sun, Christopher M. Poskitt, Jun Sun, Yuqi Chen, Zijiang Yang

Research Collection School Of Computing and Information Systems

Autonomous driving systems (ADSs) must be tested thoroughly before they can be deployed in autonomous vehicles. High-fidelity simulators allow them to be tested against diverse scenarios, including those that are difficult to recreate in real-world testing grounds. While previous approaches have shown that test cases can be generated automatically, they tend to focus on weak oracles (e.g. reaching the destination without collisions) without assessing whether the journey itself was undertaken safely and satisfied the law. In this work, we propose LawBreaker, an automated framework for testing ADSs against real-world traffic laws, which is designed to be compatible with different scenario …

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Does Social Media Accelerate Product Recalls? Evidence From The Pharmaceutical Industry, Yang Gao, Wenjing Duan, Huaxia Rui Sep 2022

Does Social Media Accelerate Product Recalls? Evidence From The Pharmaceutical Industry, Yang Gao, Wenjing Duan, Huaxia Rui

Research Collection School Of Computing and Information Systems

Social media has become a vital platform for voicing product-related experiences that may not only reveal product defects but also impose pressure on firms to act more promptly than before. This study scrutinizes the rarely-studied relationship between these voices and the speed of product recalls in the context of the pharmaceutical industry where social media pharmacovigilance is becoming increasingly important for the detection of drug safety signals. Using Federal Drug Administration (FDA) drug enforcement reports and social media data crawled from online forums and Twitter, we investigate whether social media can accelerate the product recall process in the context of …

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Learning To Solve Multiple-Tsp With Time Window And Rejections Via Deep Reinforcement Learning, Rongkai Zhang, Cong Zhang, Zhiguang Cao, Wen Song, Puay Siew Tan, Jie Zhang, Bihan Wen, Justin Dauwels Sep 2022

Learning To Solve Multiple-Tsp With Time Window And Rejections Via Deep Reinforcement Learning, Rongkai Zhang, Cong Zhang, Zhiguang Cao, Wen Song, Puay Siew Tan, Jie Zhang, Bihan Wen, Justin Dauwels

Research Collection School Of Computing and Information Systems

We propose a manager-worker framework (the implementation of our model is publically available at: https://github.com/zcaicaros/manager-worker-mtsptwr) based on deep reinforcement learning to tackle a hard yet nontrivial variant of Travelling Salesman Problem (TSP), i.e. multiple-vehicle TSP with time window and rejections (mTSPTWR), where customers who cannot be served before the deadline are subject to rejections. Particularly, in the proposed framework, a manager agent learns to divide mTSPTWR into sub-routing tasks by assigning customers to each vehicle via a Graph Isomorphism Network (GIN) based policy network. A worker agent learns to solve sub-routing tasks by minimizing the cost in terms of both …

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Singapore Public Sector Ai Applications Emphasizing Public Engagement: Six Examples, Steven M. Miller Sep 2022

Singapore Public Sector Ai Applications Emphasizing Public Engagement: Six Examples, Steven M. Miller

Research Collection School Of Computing and Information Systems

This article provides an overview of six examples of public sector AI applications in Singapore that illustrate different ways of enhancing engagement with the public. These applications demonstrate ways of enhancing engagement with the public by providing greater accessibility to government services (access anywhere, anytime) and speedier responses to public processes and feedback. Some applications make it substantially easier for members of the public to do things or make choices, while others reduce waiting time, either across an entire public infrastructure, or for an individual transaction. Some provide highly individualized coaching to guide a person through the process of doing …

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Towards An Optimal Bus Frequency Scheduling: When The Waiting Time Matters, Songsong Mo, Zhifeng Bao, Baihua Zheng, Zhiyong Peng Sep 2022

Towards An Optimal Bus Frequency Scheduling: When The Waiting Time Matters, Songsong Mo, Zhifeng Bao, Baihua Zheng, Zhiyong Peng

Research Collection School Of Computing and Information Systems

Reorganizing bus frequencies to cater for actual travel demands can significantly save the cost of the public transport system. This paper studies the bus frequency optimization problem considering the user satisfaction. Specifically, for the first time to our best knowledge, we study how to schedule the buses such that the total number of passengers who could receive their bus services within the waiting time threshold can be maximized. We propose two variants of the problem, FAST and FASTCO, to cater for different application needs and prove that both are NP-hard. To solve FAST effectively and efficiently, we first present an …

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Fed-Ltd: Towards Cross-Platform Ride Hailing Via Federated Learning To Dispatch, Yansheng Wang, Yongxin Tong, Zimu Zhou, Ziyao Ren, Yi Xu, Guobin Wu, Weifeng Lv Aug 2022

Fed-Ltd: Towards Cross-Platform Ride Hailing Via Federated Learning To Dispatch, Yansheng Wang, Yongxin Tong, Zimu Zhou, Ziyao Ren, Yi Xu, Guobin Wu, Weifeng Lv

Research Collection School Of Computing and Information Systems

Learning based order dispatching has witnessed tremendous success in ride hailing. However, the success halts within individual ride hailing platforms because sharing raw order dispatching data across platforms may leak user privacy and business secrets. Such data isolation not only impairs user experience but also decreases the potential revenues of the platforms. In this paper, we advocate federated order dispatching for cross-platform ride hailing, where multiple platforms collaboratively make dispatching decisions without sharing their local data. Realizing this concept calls for new federated learning strategies that tackle the unique challenges on effectiveness, privacy and efficiency in the context of order …

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Investigating Toxicity Changes Of Cross-Community Redditors From 2 Billion Posts And Comments, Hind Almerekhi, Haewoon Kwak, Bernard J. Jansen Aug 2022

Investigating Toxicity Changes Of Cross-Community Redditors From 2 Billion Posts And Comments, Hind Almerekhi, Haewoon Kwak, Bernard J. Jansen

Research Collection School Of Computing and Information Systems

This research investigates changes in online behavior of users who publish in multiple communities on Reddit by measuring their toxicity at two levels. With the aid of crowdsourcing, we built a labeled dataset of 10,083 Reddit comments, then used the dataset to train and fine-tune a Bidirectional Encoder Representations from Transformers (BERT) neural network model. The model predicted the toxicity levels of 87,376,912 posts from 577,835 users and 2,205,581,786 comments from 890,913 users on Reddit over 16 years, from 2005 to 2020. This study utilized the toxicity levels of user content to identify toxicity changes by the user within the …

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Data-Driven Retail Decision-Making Using Spatial Partitioning And Delineation Of Communities, Ming Hui Tan, Kar Way Tan Jul 2022

Data-Driven Retail Decision-Making Using Spatial Partitioning And Delineation Of Communities, Ming Hui Tan, Kar Way Tan

Research Collection School Of Computing and Information Systems

Urbanisation is resulting in rapid growth in road networks within cities. The evolution of road networks can be indicative of a city's economic growth and it is a field of research gaining prominence in recent years. This paper proposes a framework for spatial partition of large scale road networks that produces appropriately sized geospatial units in order to identify the type of community they serve. To this end, we have developed a three-stage procedure which first partitions the road network using Louvain method, followed by outlining the boundary of each partition using Uber H3 grids before classifying each partition using …

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Time Dependent Orienteering Problem With Time Windows And Service Time Dependent Profits, M. Khodadadian, A. Divsalar, C. Verbeeck, Aldy Gunawan, P. Vansteenwegen Jul 2022

Time Dependent Orienteering Problem With Time Windows And Service Time Dependent Profits, M. Khodadadian, A. Divsalar, C. Verbeeck, Aldy Gunawan, P. Vansteenwegen

Research Collection School Of Computing and Information Systems

This paper addresses the time dependent orienteering problem with time windows and service time dependent profits (TDOPTW-STP). In the TDOPTW-STP, each vertex is assigned a minimum and a maximum service time and the profit collected at each vertex increases linearly with the service time. The goal is to maximize the total collected profit by determining a subset of vertices to be visited and assigning appropriate service time to each vertex, considering a given time budget and time windows. Moreover, travel times are dependent of the departure times. To solve this problem, a mixed integer linear model is formulated and a …

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Multi-Agent Reinforcement Learning For Traffic Signal Control Through Universal Communication Method, Qize Jiang, Minhao Qin, Shengmin Shi, Weiwei Sun Sun, Baihua Zheng Jul 2022

Multi-Agent Reinforcement Learning For Traffic Signal Control Through Universal Communication Method, Qize Jiang, Minhao Qin, Shengmin Shi, Weiwei Sun Sun, Baihua Zheng

Research Collection School Of Computing and Information Systems

How to coordinate the communication among intersections effectively in real complex traffic scenarios with multi-intersection is challenging. Existing approaches only enable the communication in a heuristic manner without considering the content/importance of information to be shared. In this paper, we propose a universal communication form UniComm between intersections. UniComm embeds massive observations collected at one agent into crucial predictions of their impact on its neighbors, which improves the communication efficiency and is universal across existing methods. We also propose a concise network UniLight to make full use of communications enabled by UniComm. Experimental results on real datasets demonstrate that UniComm …

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Flavor-Videos: Enhancing The Flavor Perception Of Food While Eating With Videos, Meetha Nesam James, Nimesha Ranasinghe, Anthony Tang, Lora Oehlberg Jun 2022

Flavor-Videos: Enhancing The Flavor Perception Of Food While Eating With Videos, Meetha Nesam James, Nimesha Ranasinghe, Anthony Tang, Lora Oehlberg

Research Collection School Of Computing and Information Systems

People are typically involved in different activities while eating, particularly when eating alone, such as watching television or playing games on their phones. Previous research in Human-Food Interaction (HFI) has primarily focused on studying people’s motivation and analyzing of the media content watched while eating. However, their impact on human behavioral and cognitive processes, particularly flavor perception and its attributes, remains underexplored. We present a user study to investigate the influence of six types of videos, including mukbang – a new food video genre, on flavor perceptions (taste sensations, liking, and emotions) while eating plain white rice. Our findings revealed …

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Imagining New Futures Beyond Predictive Systems In Child Welfare: A Qualitative Study With Impacted Stakeholders, Logan Stapleton, Min Hun Lee, Diana Qing, Marya Wright, Alexandra Chouldechova, Ken Holstein, Zhiwei Steven Wu, Haiyi Zhu Jun 2022

Imagining New Futures Beyond Predictive Systems In Child Welfare: A Qualitative Study With Impacted Stakeholders, Logan Stapleton, Min Hun Lee, Diana Qing, Marya Wright, Alexandra Chouldechova, Ken Holstein, Zhiwei Steven Wu, Haiyi Zhu

Research Collection School Of Computing and Information Systems

Child welfare agencies across the United States are turning to datadriven predictive technologies (commonly called predictive analytics) which use government administrative data to assist workers’ decision-making. While some prior work has explored impacted stakeholders’ concerns with current uses of data-driven predictive risk models (PRMs), less work has asked stakeholders whether such tools ought to be used in the first place. In this work, we conducted a set of seven design workshops with 35 stakeholders who have been impacted by the child welfare system or who work in it to understand their beliefs and concerns around PRMs, and to engage them …

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Who Is Missing? Characterizing The Participation Of Different Demographic Groups In A Korean Nationwide Daily Conversation Corpus, Haewoon Kwak, Jisun An, Kunwoo Park Jun 2022

Who Is Missing? Characterizing The Participation Of Different Demographic Groups In A Korean Nationwide Daily Conversation Corpus, Haewoon Kwak, Jisun An, Kunwoo Park

Research Collection School Of Computing and Information Systems

A conversation corpus is essential to build interactive AI applications. However, the demographic information of the participants in such corpora is largely underexplored mainly due to the lack of individual data in many corpora. In this work, we analyze a Korean nationwide daily conversation corpus constructed by the National Institute of Korean Language (NIKL) to characterize the participation of different demographic (age and sex) groups in the corpus.

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Learnings From A Pilot Hybrid Question Answering System: Cqas: Case Study Based On A Singapore Government Agency's Customer Service Centre, Hui Shan Lee, Shankararaman, Venky, Eng Lieh Ouh Jun 2022

Learnings From A Pilot Hybrid Question Answering System: Cqas: Case Study Based On A Singapore Government Agency's Customer Service Centre, Hui Shan Lee, Shankararaman, Venky, Eng Lieh Ouh

Research Collection School Of Computing and Information Systems

The Singapore Government first released their digital government blueprint in 2018 with the key message for all their agencies to be "digital to the core and served with heart". With this push, agencies are moving towards human-centric digital services, especially for individual citizens. During COVID-19, Singapore government agencies introduced many COVID-19 digital initiatives resulting in more incoming inquiries from citizens to respective agencies. This surge in inquiries created the challenge on the agencies' end to meet service level agreements. One widely adopted solution is the use of chatbot technology that directly interfaces with the customer. However, several organisations have faced …

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Transportation-Enabled Urban Services: A Brief Discussion, Hai Wang Jun 2022

Transportation-Enabled Urban Services: A Brief Discussion, Hai Wang

Research Collection School Of Computing and Information Systems

Nearly 55% of the world's population lives in urban areas or cities, and is expected to rise above 70% over the coming decades. Rapid urbanization brings steadily more residents and a growing freelancing workforce into cities. The developments of city infrastructure and technologies—for instance, mobile location tracking and computing, autonomous and connected vehicles, wearable devices, robotics and robots, smart appliances, biometric authentication, various internet-of-things devices, and smart monitoring systems—are creating numerous opportunities and inspiring innovative and emerging urban services. Among these innovations, complex systems of urban transportation and logistics have embraced advances in technologies and, consequently, been significantly reshaped (Agatz …

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Storm The Capitol: Linking Offline Political Speech And Online Twitter Extra-Representational Participation On Qanon And The January 6 Insurrection, Claire Seungeun Lee, Juan Merizalde, John D. Colautti, Jisun An, Haewoon Kwak May 2022

Storm The Capitol: Linking Offline Political Speech And Online Twitter Extra-Representational Participation On Qanon And The January 6 Insurrection, Claire Seungeun Lee, Juan Merizalde, John D. Colautti, Jisun An, Haewoon Kwak

Research Collection School Of Computing and Information Systems

The transfer of power stemming from the 2020 presidential election occurred during an unprecedented period in United States history. Uncertainty from the COVID-19 pandemic, ongoing societal tensions, and a fragile economy increased societal polarization, exacerbated by the outgoing president's offline rhetoric. As a result, online groups such as QAnon engaged in extra political participation beyond the traditional platforms. This research explores the link between offline political speech and online extra-representational participation by examining Twitter within the context of the January 6 insurrection. Using a mixed-methods approach of quantitative and qualitative thematic analyses, the study combines offline speech information with Twitter …

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Competition And Third-Party Platform-Integration In Ride-Sourcing Markets, Yaqian Zhou, Hai Yang, Jintao Ke, Hai Wang, Xinwei Li May 2022

Competition And Third-Party Platform-Integration In Ride-Sourcing Markets, Yaqian Zhou, Hai Yang, Jintao Ke, Hai Wang, Xinwei Li

Research Collection School Of Computing and Information Systems

Recently, some third-party integrators attempt to integrate the ride services offered by multiple independent ride-sourcing platforms. Accordingly, passengers can request ride through the integrators and receive ride service from any one of the ride-sourcing platforms. This novel business model, termed as third-party platform-integration in this work, has potentials to alleviate market fragmentation cost resulting from demand splitting among multiple platforms. Although most existing studies focus on operation strategies for one single monopolist platform, much less is known about the competition and platform-integration and their implications on operation strategy and system efficiency. In this work, we propose mathematical models to describe …

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Managing The Phaseout Of Coal Power: A Comparison Of Power Decarbonization Pathways In Jilin Province, Weirong Zhang, Zhixu Meng, Jiongjun Yang, Yan Song, Yiou Zhou, Changhong Zhao, Jiahai Yuan May 2022

Managing The Phaseout Of Coal Power: A Comparison Of Power Decarbonization Pathways In Jilin Province, Weirong Zhang, Zhixu Meng, Jiongjun Yang, Yan Song, Yiou Zhou, Changhong Zhao, Jiahai Yuan

Research Collection School Of Computing and Information Systems

With the periodic goals of reaching carbon emission peak before 2030 and achieving carbon neutrality before 2060 (“dual carbon” goals), China shows its unprecedented determination to coal power phaseout. This research takes Jilin Province to showcase possible pathways of coal power units’ phaseout on provincial level. We set up four different coal power phaseout scenarios, under which their transition cost and effectiveness would be calculated, respectively. In terms of natural resource endowment and electricity demand, Jilin Province would achieve a complete coal power phaseout by 2045 or even by 2040. However, after assessing the effectiveness of power transition under the …

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Undiscounted Recursive Path Choice Models: Convergence Properties And Algorithms, Tien Mai, Emma Frejinger May 2022

Undiscounted Recursive Path Choice Models: Convergence Properties And Algorithms, Tien Mai, Emma Frejinger

Research Collection School Of Computing and Information Systems

Traffic flow predictions are central to a wealth of problems in transportation. Path choice models can be used for this purpose, and in state-of-the-art models—so-called recursive path choice (RPC) models—the choice of a path is formulated as a sequential arc choice process using undiscounted Markov decision process (MDP) with an absorbing state. The MDP has a utility maximization objective with unknown parameters that are estimated based on data. The estimation and prediction using RPC models require repeatedly solving value functions that are solutions to the Bellman equation. Although there are several examples of successful applications of RPC models in the …

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Hierarchical Value Decomposition For Effective On-Demand Ride Pooling, Hao Jiang, Pradeep Varakantham May 2022

Hierarchical Value Decomposition For Effective On-Demand Ride Pooling, Hao Jiang, Pradeep Varakantham

Research Collection School Of Computing and Information Systems

On-demand ride-pooling (e.g., UberPool, GrabShare) services focus on serving multiple different customer requests using each vehicle, i.e., an empty or partially filled vehicle can be assigned requests from different passengers with different origins and destinations. On the other hand, in Taxi on Demand (ToD) services (e.g., UberX), one vehicle is assigned to only one request at a time. On-demand ride pooling is not only beneficial to customers (lower cost), drivers (higher revenue per trip) and aggregation companies (higher revenue), but is also of crucial importance to the environment as it reduces the number of vehicles required on the roads. Since …

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Immersivepov: Filming How-To Videos With A Head-Mounted 360° Action Camera, Kevin Huang, Jiannan Li, Maurício Sousa, Tovi Grossman Apr 2022

Immersivepov: Filming How-To Videos With A Head-Mounted 360° Action Camera, Kevin Huang, Jiannan Li, Maurício Sousa, Tovi Grossman

Research Collection School Of Computing and Information Systems

How-to videos are often shot using camera angles that may not be optimal for learning motor tasks, with a prevalent use of third-person perspective. We present immersivePOV, an approach to film how-to videos from an immersive first-person perspective using a head-mounted 360° action camera. immersivePOV how-to videos can be viewed in a Virtual Reality headset, giving the viewer an eye-level viewpoint with three Degrees of Freedom. We evaluated our approach with two everyday motor tasks against a baseline first-person perspective and a third-person perspective. In a between-subjects study, participants were assigned to watch the task videos and then replicate the …

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A Survey On Modern Deep Neural Network For Traffic Prediction: Trends, Methods And Challenges, David Alexander Tedjopumomo, Zhifeng Bao, Baihua Zheng, Farhana Murtaza Choudhury, Kai Qin Apr 2022

A Survey On Modern Deep Neural Network For Traffic Prediction: Trends, Methods And Challenges, David Alexander Tedjopumomo, Zhifeng Bao, Baihua Zheng, Farhana Murtaza Choudhury, Kai Qin

Research Collection School Of Computing and Information Systems

In this modern era, traffic congestion has become a major source of negative economic and environmental impact for urban areas worldwide. One of the most efficient ways to mitigate traffic congestion is through future traffic prediction. The field of traffic prediction has evolved greatly ever since its inception in the late 70s. Earlier studies mainly use classical statistical models such as ARIMA and its variants. Then, researchers started to focus on machine learning models due to their power and flexibility. As theoretical and technological advances emerge, we enter the era of deep neural network, which gained popularity due to its …

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Estimating Stranded Coal Assets In China's Power Sector, Weirong Zhang, Mengjia Ren, Junjie Kang, Yiou Zhou, Jiahai Yuan Apr 2022

Estimating Stranded Coal Assets In China's Power Sector, Weirong Zhang, Mengjia Ren, Junjie Kang, Yiou Zhou, Jiahai Yuan

Research Collection School Of Computing and Information Systems

China has suffered overcapacity in coal power since 2016. With growing electricity demand and an economic crisis due to the Covid-19 pandemic, China faces a dilemma between easing restrictive policies for short-term growth in coal-fired power production and keeping restrictions in place for long-term sustainability. In this paper, we measure the risks faced by China's coal power units to become stranded in the next decade and estimate the associated economic costs for different shareholders. By implementing restrictive policies on coal power expansion, China can avoid 90% of stranded coal assets by 2025.

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Estimating Financial Information Asymmetry In Real Estate Transactions In China: An Application Of Two-Tier Frontier Model, Ganlin Pu, Ying Zhang, Li-Chen Chou Mar 2022

Estimating Financial Information Asymmetry In Real Estate Transactions In China: An Application Of Two-Tier Frontier Model, Ganlin Pu, Ying Zhang, Li-Chen Chou

Research Collection School Of Computing and Information Systems

This study applies the two-tier stochastic frontier model to estimate the distribution of housing transaction information in Hangzhou, Wenzhou, Ningbo, and Jinhua (four cities in Zhejiang Province, China) during the year 2018, to analyze the difference in the price information acquired by the buyers and sellers in the transaction, and the effect of information asymmetry on the transaction price. The empirical results show that in each city, during the housing transaction process, the supplier has more complete information about house prices than consumers, and can therefore implement price discrimination strategies in setting service prices. Due to the disadvantage in acquired …

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Exploring And Evaluating The Impact Of Covid-19 On Mobility Changes In Singapore, Aldy Gunawan, Linh Chi Tran, Kar Way Tan, I-Lin Wang Mar 2022

Exploring And Evaluating The Impact Of Covid-19 On Mobility Changes In Singapore, Aldy Gunawan, Linh Chi Tran, Kar Way Tan, I-Lin Wang

Research Collection School Of Computing and Information Systems

This paper analyzes the changes in mobility trends due to the impact of the COVID-19 pandemic in Singapore in the six different sectors: Retail and Recreation, Grocery and Pharmacy, Parks, Transit Stations, Workplaces and Residential. The period of observation is from 15 February 2020 to 18 August 2021. The observed patterns obtained from the descriptive data analysis sheds light on the effectiveness of social distancing measures in Singapore as well as the level of compliance among the country’s residents. Correlation analysis is used to explore the relationship between different sectors during the pandemic period. The results reveal a strong sense …

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The Impact Of Ride-Hail Surge Factors On Taxi Bookings, Sumit Agarwal, Ben Charoenwong, Shih-Fen Cheng, Jussi Keppo Mar 2022

The Impact Of Ride-Hail Surge Factors On Taxi Bookings, Sumit Agarwal, Ben Charoenwong, Shih-Fen Cheng, Jussi Keppo

Research Collection School Of Computing and Information Systems

We study the role of ride-hailing surge factors on the allocative efficiency of taxis by combining a reduced-form estimation with structural analyses using machine-learning-based demand predictions. Where other research study the effect of entry on incumbent taxis, we use higher frequency granular data to study how location-time-specific surge factors affect taxi bookings to bound the effect of customer decisions while accounting for various confounding variables. We find that even in a unique market like Singapore, where incumbent taxi companies have app-based booking systems similar to those from ride-hailing companies like Uber, the estimated upper bound on the cross-platform substitution between …

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Heterogeneous Attentions For Solving Pickup And Delivery Problem Via Deep Reinforcement Learning, Jingwen Li, Liang Xin, Zhiguang Cao, Andrew Lim, Wen Song, Jie Zhang Mar 2022

Heterogeneous Attentions For Solving Pickup And Delivery Problem Via Deep Reinforcement Learning, Jingwen Li, Liang Xin, Zhiguang Cao, Andrew Lim, Wen Song, Jie Zhang

Research Collection School Of Computing and Information Systems

Recently, there is an emerging trend to apply deep reinforcement learning to solve the vehicle routing problem (VRP), where a learnt policy governs the selection of next node for visiting. However, existing methods could not handle well the pairing and precedence relationships in the pickup and delivery problem (PDP), which is a representative variant of VRP. To address this challenging issue, we leverage a novel neural network integrated with a heterogeneous attention mechanism to empower the policy in deep reinforcement learning to automatically select the nodes. In particular, the heterogeneous attention mechanism specifically prescribes attentions for each role of the …

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