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Full-Text Articles in Social and Behavioral Sciences
Library Strategies: Personal Librarian (Pl) To Improve Retention For First Generation And Transfer Students, Jonathan R. Wilson, Jeri Paddock
Library Strategies: Personal Librarian (Pl) To Improve Retention For First Generation And Transfer Students, Jonathan R. Wilson, Jeri Paddock
ETSU Faculty Works
In an effort to improve retention and promote library services to new incoming students, the Sherrod Library staff at East Tennessee State University discussed different ideas and decided to expand the Lending Technology Program & Personal Librarian (PL) program to include First Generation and Transfer students. To help decrease library anxiety, students received by email a weekly newsletter of events and workshops happening in the library. These emails also personally reached out and regularly informed the students of information literacy skills such as navigating the library website, subject guides, tutoring center, and citation help. Additionally, the students received a short …
Expanding Technology Access To Increase Retention, Jonathan R. Wilson, Jeri Paddock
Expanding Technology Access To Increase Retention, Jonathan R. Wilson, Jeri Paddock
ETSU Faculty Works
In Fall semester 2021, Sherrod Library at ETSU provided the Personal Librarian (PL) program to First Generation and Transfer students. The PL contacts over 1600 students weekly by email, providing a newsletter with University and Library services. The PL also connected on a personal level with a YouTube video bi-monthly. The program was designed to build a relationship with the students so that they are comfortable asking for help and feel more confident in their ability to receive assistance.