Social and Behavioral Sciences Commons^™

Riding The Wave Of Information: Library Professionals’ Opinion Towards Information Literacy (Il) Program In Academic Libraries Of Pakistan, Shahzadi Humbhi, Munazza Jabeen, Shabbir Tareen, Alia Humbhi

Library Philosophy and Practice (e-journal)

The present study investigated status, strategies to promote the IL programs, contribution of social media, and challenges to provide IL programs in the academic libraries of Pakistan. A concurrent mixed-method technique was used and a structured questionnaire was designed to collect the data and in-depth interviews from 12 academic librarians of the capital cities of four provinces of Pakistan. A systematic sampling technique was used to collect the data from library professionals. The results reveal that academic libraries took imitative to launch IL programs at academic libraries of Pakistan but there is a need for improvement and revamp them. The …

Executive Tweets, Richard M.Crowley, Wenli Huang, Hai Lu

Research Collection School Of Accountancy

We explore the tweeting behavior of S&P 1500 firms’ executives (CEOs and CFOs) and its market consequences during the period of 2011 to 2018. We document that executives tweet financial information related to their firms and time these tweets to firms’ major events, and that investors respond to executive tweets in addition to firm tweets. Using the latest machine learning techniques, we develop an innovative construct measuring the content similarity between executive tweets and firm tweets. We use this measure to disentangle whether the market reaction comes from new information or trust. We show evidence consistent with the view that …

The Stages Of Environmentalism And How The Movement Can Be Maintained Through Generation Z, Emma Jean Vanden Brink

Masters Theses

The state of a social movement is characterized by the stages through which it progresses. The environmentalism movement began hundreds of years ago when humans first noticed how significantly their actions influenced the nature around them. The movement advanced with the arrival of the industrial era and modern society. According to Stewart et al. (2012), there are five main stages through which a social movement proceeds: genesis, social unrest, enthusiastic mobilization, maintenance, and termination. Today, environmentalism is in the maintenance stage, as determined by the current organizational structure of the movement. The objective of this study was to determine how …

Offering Web-Based Tools Via Library Websites For Academic And Research Progression: An Analytical Study, Tanmay De Sarkar

Library Philosophy and Practice (e-journal)

The purpose of the present study is to explore the possibility of integrating various online tools and apps with the library website and to identify the issues and benefits of implementing these tools. Quantitative online survey method was used using Google form in the present study to investigate the perception of the academic community involving students, teachers, and research scholars across higher education institutes in West Bengal, India about the online tools and apps and how they respond while interacting with these tools. Based on the responses to a series of questions, the study analyzed user observation and found purposive …

Use Of Social Media In Delivery Of Reference Services By Librarians In Futo Library, Nancy C. Akagha

Library Philosophy and Practice (e-journal)

This study attempt to find out the use of social media in delivery of reference services by librarians in Federal University of Technology Library, Owerri. The study was guided with three (3) research questions. However survey research design was used for the study with questionnaire as the instrument for data collection, with the target librarians that uses social media in delivery reference services in FUTO Library. Findings from the study indicated the types social media medium employed in their services and discovered a high degree of use. The impact in the Library is without challenges, which ranges from insufficient content …

Social Media And Public Discourse Participation In Restrictive Environments, Jobany J. Rico

FIU Electronic Theses and Dissertations

This dissertation investigates citizens' use of social media to participate in public discourse (i.e., access, share, and comment on socio-political content) in restrictive environments: societies ruled by a hegemonic government where users face economic and infrastructure barriers to using digital technologies. Theoretical propositions are built inductively from an interpretive case study of how Cuban citizens use Twitter to participate in socio-political conversations. The case study resulted in the identification of nine affordances (i.e., action potentials) for participating in public discourse that Cubans perceive on Twitter. The findings also showed that the identified affordances enabled Cubans to achieve citizen goals: positive …

Social Media Usage Among Post-Graduate Students Of Kashmir University And Relationships Between Social Media Use And Factors Relating To Depression, Javaid Ahmad Wagay, Dr Pc Sehgal

Library Philosophy and Practice (e-journal)

COVID-19 and the resulting stay-at-home orders have changed just about everything, including our relationship with the internet, how often we use it and how we use it. For instance, in India 87 % people reported increase in its usage with 75 % spending increasing amount of time on Facebook, Twitter and WhatsApp (Business Today, March 30, 2020 ). This study examined the use of social media PG Students of Kashmir university . The main objectives of the study are to find out the reasons why PG Students use social media, to identify students’ perception of social media, and to find …

Does Active Service Intervention Drive More Complaints On Social Media? The Roles Of Service Quality And Awareness, Shujing Sun, Yang Gao, Huaxia Rui

Research Collection School Of Computing and Information Systems

Despite many advantages of social media as a customer service channel, there is a concern that active service intervention encourages excessive service complaints. Our paper casts doubt on this misconception by examining the dynamics between social media customer complaints and brand service interventions. We find service interventions indeed cause more complaints, yet this increase is driven by service awareness rather than chronic complaining. Due to the publicity and connectivity of social media, customers learn about the new service channel by observing customer service delivery to others – a mechanism that is unique to social media customer service and does not …

Leatherby Libraries From Home: Online And Social Media Response To The Covid-19 Pandemic, Rachel Karas, Essraa Nawar

Library Articles and Research

Starting March 11, 2020, the day that Chapman University announced that classes would transition immediately to remote in response to the COVID-19 pandemic, the Leatherby Libraries dramatically shifted its marketing strategy and the use of social media to communicate with the student body, faculty, staff, and other community member followers. The Leatherby Libraries used social media during the COVID-19 crisis as both a means of communicating urgent messages to its patrons and also as a tool for engaging community members in the absence of traditional
library tours, events, and exhibits.

Tweets R Us: Predicting Personality From Language And Emoji Use On Twitter, Maxwell Meckling, Sarah Shoup, D. E. Chan-Tin, Shelia Kennison

Computer Science: Faculty Publications and Other Works

The research investigated the suggestion from prior research that language and emojis use on Twitter and other social media platforms can predict users’ personality and gender (Adali et al., 2014; Golbeck et al., 2011; Li et al., 2019; Moreno et al., 2019; Raess, 2018). Some studies have also analyzed Twitter language to identify individuals with specific health conditions (e.g., alcohol recovery, Golbeck, 2012; sleep problems, Suarez et al., 2018).

If strategies to predict Twitter users’ characteristics prove to be successful, future efforts to direct persuasive messages related to recommended practices in public health and/or cybersecurity will be possible. Commercial applications …

Distressing For People’S Lives When Lights Go Off During Facebook Outage, Ramaswami, S.

Research Collection Lee Kong Chian School Of Business

The rise of the super app has changed our lives – and livelihoods – as many of us depend on these social media sites to make a living. Are there alternatives or are we always going to be held hostage? SMU’s Seshan Ramaswami gives his take.

Themes, Communities And Influencers Of Online Probiotics Chatter: A Retrospective Analysis From 2009-2017, Santosh Vijaykumar, Aravind Sesagiri Raamkumar, Kristofor Mccarty, Cuthbert Mutumbwa, Jawwad Mustafa, Cyndy Au

Research Collection Lee Kong Chian School Of Business

We build on recent examinations questioning the quality of online information about probiotic products by studying the themes of content, detecting virtual communities and identifying key influencers in social media using data science techniques. We conducted topic modelling (n = 36,715 tweets) and longitudinal social network analysis (n = 17,834 tweets) of probiotic chatter on Twitter from 2009–17. We used Latent Dirichlet Allocation (LDA) to build the topic models and network analysis tool Gephi for building yearly graphs. We identified the top 10 topics of probiotics-related communication on Twitter and a constant rise in communication activity. However the number of …

Sink Or Swim? Transitioning Academic Library Outreach In Times Of Covid-19, Lauren Wittek, Maureen Rust

Library Scholarship

This practical article explores the challenges and unexpected benefits discovered when a public regional academic library transitioned its engagement and outreach efforts to a fully online format. The onset of COVID-19 presented a need for a radical change to Central Washington University Libraries’ events and social media communication. While adhering to the core principles of library outreach and engagement, the library has shifted the modality and types of programming offered to meet safety guidelines. Online event assessment, promotion, and engagement will also be discussed.

Promoting A Policy For Social Media Use In Nigeria, Adetola Akanbiemu

Library Philosophy and Practice (e-journal)

The paper discusses the development and promotion of social media policy in academic libraries in Nigeria. Academic libraries are charged with the responsibility of supporting their parent organisation in achieving the institutional objectives which involve providing support for research and educational activities. Having such crucial roles to carry out, the use of social media has become a helpful tool in the delivery of services to users. Social Media has provided new opportunities for libraries and librarians in the world. In academic libraries, they are used as a powerful tool for communication by providing an excellent platform for an active and …

Sources Of Covid-19 Information Seeking And Their Associations With Self-Perceived Mental Health Among Canadians, Yanli Li

Library Publications

Using two datasets from the Canadian Perspectives Survey Series (CPSS), this study provides a longitudinal analysis of information sources Canadians consulted regarding COVID-19 and their associations with poor self-perceived mental health (SPMH) during March and July 2020. Nearly 20% of Canadians who were surveyed reported poor SPMH. The logistic regression results revealed that at Time 2 (July 2020), after controlling for demographic, socio-economic, and psychobehavioural factors, using social media was significantly associated with higher odds of poor SPMH than using six other information sources including news outlets, federal health agencies, provincial health agencies, provincial daily announcements, places of employment, and …

Social Media, Disinformation, And The 2022 Barmm Parliamentary Elections, Michael Henry Yusingco

Ateneo School of Government Publications

The digitalization of almost every aspect of civic life has brought forth a new democratic milestone with many people now having real-time access to information, to cultures beyond borders, and to discourses happening virtually any place in the world. This hyper-connectivity of people in the digital space has likewise put a new spotlight on the importance of constitutional rights such as free speech and press freedom, and its ability to foster community political engagement. Governments must keep social media a safe and vibrant space for citizen engagement and thus, must institutionalize measures against the deployment of online disinformation. To ensure …

Forum: Militarization 2.0: Communication And The Normalization Of Political Violence In The Digital Age, Susan Jackson, Rhys Crilley, Ilan Manor, Catherine Baker, Modupe Oshikoya, Jutta Joachim, Nick Robinson, Andrea Schneiker, Nicole Sunday Grove, Cynthia Enloe

Sustainability and Social Justice

Scholars of international relations frequently explore how states normalize the use of military force through processes of militarization, yet few have analyzed how new information and communication technologies impact on these processes. The essays in this forum address this gap, and consider the political significance of new technologies, new actors, and new practices that shape "Militarization 2.0" and normalize political violence in the digital age. The authors in this forum rely, to varying degrees, on common militarized tropes and dichotomies (such as authenticity, belonging, and (de)humanizing framings) that are key to militarization, including those devices that rest on gender, race/ethnicity, …

Use Of Social Media Effectively In Non-Profit Organization:A Study Of Libraries., Tang Zhiwei Dr, Anwar Muhammad

Library Philosophy and Practice (e-journal)

Social media is the best and reliable source that enables people to communicate easily without any obstacles. Social media allow the library staff and library users to interact with each other. Social media enables libraries to promote their sources and services. Social media is the largest virtual platform that is providing the libraries to promote their sources and services.it is obvious that social media is helping libraries to market their services and sources. It would be better for libraries should use or apply social media for better approaches to the library users. Every library is facing too many problems and …

“It’S Like 1998 Again”: Why Parents Still Refuse And Delay Vaccines, Jiana L. Ugale, Heather Spielvogle, Christine Spina, Cathryn Perreira, Ben Katz, Barbara Pahud, Phd Amanda F. Dempsey Md, Jeffrey D. Robinson Phd, Kathleen Garrett Ma, Mph Sean T. O’Leary Md, Mph Douglas J. Opel Md

Communication Faculty Publications and Presentations

We conducted a qualitative study from 2018 to 2019 to update the reasons why US parents’ refuse or delay vaccines. Four focus groups and 4 semi-structured interviews involving 33 primary care pediatric providers were conducted in Washington and Colorado. A thematic analysis was conducted to identify themes related to reasons for parental refusal or delay. Five predominant themes were identified: (1) vaccine safety, (2) relative influence of information sources, decision-makers, and timing, (3) low perceived risk of contracting vaccine-preventable disease, (4) lack of trust, and (5) religious objection. Vaccine safety was the theme mentioned most frequently by providers (N = …

Social Media Use For Medical Information Sharing Among Medical Officers In Nigeria: Implication For Librarianship, Yemisi Oluremi Oladapo, Jacob Kehinde Opele, Moses Oladele Adeoye

Library Philosophy and Practice (e-journal)

The use of social networking in industry and academic has been recognised in the literature. However, there are dearth of literature on the extent to which medical officers in Nigeria are making use of the social media for disease diagnosis, treatment and follow-up. The current study therefore seeks to investigate the extent of use of social media among medical officers in Nigeria hospitals. The study adopted the survey research design. A total of 250 medical officers were randomly selected across the hospitals in Nigeria. Data for the study was collected via online google form which was sent to the social …

How Does Social Media Enhance Access To Information And Criticism In Vietnam?, Linh Vu

English Language Institute

Social media appeared in Vietnam in the 90s when people had less free space to access diverse information. By presenting compelling interactive platforms, social media has become a game-changer to create profound impacts.

A Content Analysis Of Social Media Posts Among Recreational Cyclists: A Gender Perspective, Eunjung Kim, Kijung Choi, James Lappeman, Jari Salo

Research outputs 2014 to 2021

Recreational cyclists are pertinent but rarely studied leisure and tourism segment. Recreational cycling has traditionally been considered as a ‘masculine stereotyped’ sport. The purpose of the research is to better understand a gendered consumer view of recreational cycling and to possibly promote recreational cycling to women and men in countries like South Africa with keen interests of recreational cycling in the form of sport tourism. This research employs a content analysis of social media posts on Facebook, Instagram and Twitter as a research method. Specifically, the gendered nature of recreational cycling is focused upon. In total, 2,504 posts from 1,598 …

Tourism-Related Climate Change Perspectives: Social Media Conversations About Canada’S Rocky Mountain National Parks, Farshid Mirzaalian, Elizabeth Halpenny

TTRA Canada 2021 Conference

This study employed quantitative social media big data analysis in conjunction with qualitative analysis of postings to better comprehend online lay discourse of climatic change issues in a nature-based tourism destination, Jasper National Park, Canada. Such mixed methodological approaches to big data enable tourism researchers to not only study unstructured social media big data for future-proofing purposes but to address some methodological concerns often raised about solely using corpus linguistic or thematic analyzes. This study unearthed divergent themes regarding tourists’ perceptions of climate change upon visiting JNP, with the most significant discourses on climate grief, education and interpretation, pro- environmental …

Quick Pivots: Maintaining An Agile Approach To Outreach During An Evolving Crisis, Holly M. Surbaugh

University Libraries & Learning Sciences Faculty and Staff Publications

As the University of New Mexico responded to the coronavirus pandemic during the spring and summer of 2020, the University Libraries piloted enhanced virtual outreach initiatives, including an online event series and scaled-up social media activity. The Summer of Sci Fi (SoSF) consisted of three Zoom-facilitated programs that offered fun activities designed to engage a socially distanced campus community while highlighting various library resources. Numerous “quick pivots” were necessary to accommodate unpredictable circumstances throughout the pilot implementation. This experience has demonstrated the advantages of approaching outreach with an agile stance, particularly during a crisis.

Virtually (Im)Possible: Transitioning To A Virtual Marketing And Outreach Program, Laura Wilson, Corinne Gabriele, Alex Mcconnon, Susan Skoog, Nicole Tantum, Lisa Villa

Staff publications

This article outlines the challenges and successes of a library outreach team at a small New England college campus during the COVID-19 pandemic. In March of 2020, the highly residential College of the Holy Cross in Worcester, Massachusetts, sent almost all students home to continue their classes online—yet no online classes had ever been taught at the college before. For the first time ever, the college’s libraries were in the position to rebuild all promotional communications and activities from scratch—pivoting from a largely in-person setting to an entirely virtual setting. The team quickly created and launched social media campaigns and …

Problematic Social Media Use: Are There Gender Differences In Control And Craving, Aaniyah Childs, Robert West Phd

Annual Student Research Poster Session

Problematic social media use is characterized by being overly concerned about social media, having an uncontrollable urge to use social media, and devoting ample amounts of time to social media that impairs other important life areas. According to Statista, 15% of people from 23-38 years of age admit they demonstrate problematic social media use, and 30% of all the participants surveyed admit they somewhat demonstrate problematic social media use. Problematic social media use is a growing problem, especially during a time where the world took a momentary pause and people turned to social media during quarantine amidst the pandemic. The …

Webometric Analysis Of National Importance Libraries And Archives Under The Ministry Of Culture, India, Uttkarsh Uttkarsh, Dr. S.K. Sonkar

Library Philosophy and Practice (e-journal)

The study aimed to analyse the websites of national importance libraries and archives, comes in group namely Knowledge Resources Heritage, under Ministry of Culture, India, which includes 16 websites. The websites were analysed based on languages, rich files, social media presence and network diagrams. Tools used to collect required data were Google Search Engine, Alexa Internet Tool and SocScibot4. The study found that English and Hindi languages are predominantly used in the website content. National Archives of India and Gandhi Smriti and Darshan Samiti has the highest number of rich files, about 506 and 488, respectively. Also, the Central Institute …

Research Trends And Mapping On Social Media In Smes: A Bibliometric Analysis, Abdurrahman Rahim Thaha, Erna Maulina, R. Anang Muftiadi, Mohammad Benny Alexandri

Library Philosophy and Practice (e-journal)

As the backbone of the economy from various countries, SMEs use social media in their business activities. This study aims to determine trends and maps in social media and SMEs research from the Scopus database. This study uses bibliometric analysis on the Scopus database from 2009 to 2020. Social Media and SMEs search string use in titles, abstracts, keywords, and English article in the Scopus database. Further filtering by reading article content unrelated to SMEs to eliminate irrelevant articles. Search results were processed with VOSviewer software to acquire trends and co-occurrences of article keywords. A total of 210 articles were …

Public Health Agencies Outreach Through Instagram During Covid-19 Pandemic: Crisis And Emergency Risk Communication Perspective, Aqdas Malik, Laeeq M. Khan, Anabel Quan-Haase

FIMS Publications

Background: Governmental and non-governmental institutions increasingly use social media as a strategic tool for public outreach. Global spread, promptness, and dialogic potentials make these platforms ideal for public health monitoring and emergency communication in crises such as COVID-19.

Objective: Drawing on the Crisis and Emergency Risk Communication framework, we sought to examine how leading health organizations use Instagram for communicating and engaging during the COVID-19 pandemic.

Methods: We manually retrieved Instagram posts together with relevant metadata of four health organizations (WHO, CDC, IFRC, and NHS) shared between January 1, 2020, and April 30, 2020. Two coders manually coded the analytical …

On Predicting Personal Values Of Social Media Users Using Community-Specific Language Features And Personal Value Correlation, Amila Silva, Pei Chi Lo, Ee-Peng Lim

Research Collection School Of Computing and Information Systems

Personal values have significant influence on individuals’ behaviors, preferences, and decision making. It is therefore not a surprise that personal values of a person could influence his or her social media content and activities. Instead of getting users to complete personal value questionnaire, researchers have looked into a non-intrusive and highly scalable approach to predict personal values using user-generated social media data. Nevertheless, geographical differences in word usage and profile information are issues to be addressed when designing such prediction models. In this work, we focus on analyzing Singapore users’ personal values, and developing effective models to predict their personal …