Social and Behavioral Sciences Commons^™

An Investigation Into Provider Communication At Ucf And The Impact Of Health Literacy On Teach Back Outcomes, Shreya L. Atmakuri

Honors Undergraduate Theses

The most important aspect of an encounter between a patient and his or her provider is the patient's ability to understand and implement the treatment plan and self-care instructions conferred by the provider. However, the literature in the field of patient-provider communication reveals that there is a noticeable gap in health literacy in certain patient populations that impairs their ability to understand pre-, during, and post-encounter paperwork, terminology, treatment plan, and critical self-care instructions. This has been shown to have detrimental consequences on patient health outcomes. The teach-back method, in which providers request patients to repeat key information discussed during …