A Different Approach To Project Management: The Use Of Soft Skills, Hannah Adams

Dissertations and Theses

The term soft skills is traditionally used to describe interpersonal and subjective skills such as leadership, communication, and emotional intelligence. This paper addresses a further explanation of soft skills, their relation to project management, project management education, and the highlighted differences between a transactional leader and a transformational leader. Project management has often been defined as the making of schedules/tasks; but more importantly providing the inspiration, motivation, and facilitator of great minds to produce innovative ideas. Because of the sheer necessity for human interaction within the project management profession, soft skills are of crucial concern. Although mastering soft skills is …

Common Management Gaps In The Life Cycle Of Digitized Objects, Jocelyn Wehr

Central Plains Network for Digital Asset Management

Presented from the perspective of someone responsible for creating the digital objects that will eventually be included in a digital preservation program, this poster session will identify common issues that make the management and preservation of digital objects more challenging. Digital preservation needs to be talked about within the digitization workflow, because it takes a lot of work to produce the best digital objects possible. We are often focused on the immediate use of the digital objects and less focused on their long-term use. Even with best practices in mind, there is often an immediate need (patron orders, for example) …

Struggling To Get It Right: Performance Measurement Challenges And Strategies For Addressing Them Among Funders Of Human Services., David Campbell, Kristina T. Lambright

Public Administration Faculty Scholarship

This paper examines the challenges public and nonprofit human service funders face in the performance measurement process and the strategies they use to address these challenges. We use survey and interview data to compare funders’ experiences across a region. Common challenges included dissatisfaction with formal data collection procedures, difficulty getting providers to comply with reporting requirements, provider performance problems and lack of capacity to use performance information. Capacity issues were a greater concern for smaller funders. Funders used a variety of strategies to address challenges. Use of some strategies depended on context. Practices were relatively consistent across funder groups.

Workplace Bullying: A Silent Epidemic, Jennifer A. Bartlett

Library Faculty and Staff Publications

Although current books and news articles on workplace bullying are generally available, those dealing with bullying in a library setting are not as widespread. This New and Noteworthy column reviews recent library-specific materials on issues unique to workplace bullying and mobbing in libraries.

Creative Management: Disciplining The Neoliberal Worker, Trent Cruz

Electronic Thesis and Dissertation Repository

This integrated article dissertation examines some of the new managerial practices that have emerged to handle cognitive capitalism’s ongoing need for creative, flexible labour power. The three articles included in this dissertation offer a glimpse into the widespread processes employed by management to regulate and discipline a workforce that must also be granted a degree of relative flexibility, creativity, and autonomy in order to be effective under post-Fordist conditions of production. The first chapter looks at the emergence of corporate improvisational training at the turn of the twenty-first century as an attempt to cultivate flexible and innovative workers, a move …

System Branding In Three Public Libraries: Live Oak Public Libraries, Charlotte Mecklenberg Library, And Richland Library, Patrick Roughen

Library Philosophy and Practice (e-journal)

This research examines the development of the system brands of three public libraries: Live Oak Public Libraries, Richland Library, and Charlotte Mecklenberg Library. A system brand may be defined as the overall brand of a library system, as opposed to any of its sub-brands, such as those associated with individual library services, branches, departments, and events. Using a descriptive, case study approach, this research characterizes the efforts behind branding in these library systems.

The Road Into The Future Of Health Care: The Importance Of Addressing Access To Health Facilities In Transportation Infrastructure Investment Decisions, Nicola (Nikki) Van Den Heever

Independent Study Project (ISP) Collection

Background: One school of thought argues that transportation infrastructure is not an ultimate end goal of development and therefore shouldn’t be addressed within development funding decisions while the other argues that transportation infrastructure is the crucial foundation from which all development efforts are based and therefore needs to be addressed within development funding decisions. Within this framework, there is a lack of academic and other research addressing how physical access to health care for pregnant women can better be addressed when making decisions regarding funding of transportation infrastructure projects.

Purpose: To demonstrate the importance of considering access to health care …

Getting To A Culture Of Assessment : Antecedents To Change Readiness., Maurini Strub, Samantha Mcclellan

Faculty Scholarship

Paramount to the success of any assessment initiative is an organization that supports and welcomes the processes that will influence meaningful change. To create this culture of assessment, librarians must generate stakeholder buy-in. By synthesizing the prior research in Business Management and Organizational Psychology, we propose antecedents to buy-in to creating a culture of assessment that can provide a theoretical framework for meaningful organizational change on any scale. We situate the conceptual antecedents to buy-in, Management Needs and Employee Needs, through a familiar tool for assessment librarians: Suggestion Systems.

Behind The Scenes With Instructional Videos, Carrie Moran, Rachel Mulvihill, Rosie Flowers, Karli Mair

Georgia International Conference on Information Literacy

Library created instructional videos can enhance library instruction in face to face classes, online classes, and at service points. Some libraries do not have a single person dedicated to video creation, and often create videos on an ad hoc basis. This presentation will detail the efforts of a large university library to create a cohesive management and development plan for library instructional videos, as part of a larger information literacy program.

Presenters will discuss the creation of a video team within the library, the process for developing a robust set of video guidelines, and the challenges faced to accomplish these …

An Automated Framework To Identify Lost And Restorable Wetlands In The Prairie Pothole Region, Ann Waz

Electronic Thesis and Dissertation Repository

Abstract

While progress has been made in automating wetland identification, identifying lost and restorable wetlands remains a challenge. A suite of automated methods was developed and applied to the Nose Creek watershed near Calgary, Alberta to establish a historical wetland inventory and the proportion of permanently versus temporarily lost wetlands. A power-law function of wetland area vs. wetland frequency using wetlands derived from the fusion of a high resolution digital elevation model and near-infrared data identified permanent loss of 11.0% by number and 0.6% by area. The difference between historical and existing wetlands was used to estimate a further temporary …

Managing A Large Scale Project: Using Strengthsfinder In The Website Redesign, Laura Edwards, Cristina Tofan

EKU Faculty and Staff Scholarship

After doing a library-wide StrengthsFinder assessment that highlighted the strengths of its individuals, EKU Libraries decided to put this strategy into practice by applying it to one of the most complex projects in the life of an academic library: the website redesign. This decentralized approach allowed project managers to align strengths-based teams with phases of the redesign that would most benefit from that team’s unique strengths.

The Value-Added Organization: Beyond Business As Usual, Jennifer A. Bartlett

Library Faculty and Staff Publications

Value-added services are essential in today's libraries to ensure that they remain important and relevant to our users. Recent literature highlights how libraries can and should explore value-added initiatives, including enhanced catalogs, makerspaces, tagging, and more.

Getting Around To Being Strategic, Margaret Brown-Sica, Rice Majors

Rice Majors

IT strategic planning for libraries is broken down into eight one-hour steps that can be adapted to meet the planning needs of any size library IT organization, making the process more approachable by reducing the perceived amount of time involved in such a strategic process. Tips for approaching each of the eight steps are also included.

Exploring U.S. Retail Employees’ Experiences Of Corporate Hypocrisy, Saheli Goswami, Jung E. Ha-Brookshire

Organization Management Journal

Corporate hypocrisy (CH) exists when people believe that firms are not what they claim to be. Much of the previous research has focused on how consumers may perceive firms as hypocritical and how that might affect firms’ sales and profits, but little has been researched on CH as experienced by employees. This study explored CH experienced by employees in the U.S. retail sector, which is predominantly comprised of part-time, low-income personnel. Through in-depth interviews of 16 retail employees, the study revealed that for participants, inconsistencies in both supervisors’ and corporate claims and actions resulted in perceived CH in employees. This, …

Library I.T.: Information Technologists Or Information Thought-Leaders?, Craig A. Boman, Whitni Watkins

Roesch Library Staff Presentations

Library staff employed in information technology departments are often seen as support staff, only providing services when something breaks. But what more can library IT staff do to support the mission of their libraries? In this presentation we will explore why library IT staff should maximize their ability to work across various library departments to collaboratively design new library services rather than being relegated to support staff. We will also explore how library IT staff may challenge traditional bureaucratic organization structures to lead change efforts.

Change Management And Guided Pathways: Creating A Plan For Implementation At A Washington State Community College, Sandra Spadoni, Saovra Ear

Ed.D. Dissertations in Practice

Objective: This article addresses a problem of practice in community college leadership: how to effectively use change management strategies to implement a guided pathways model at a community college. Guided pathways is a recent national movement to create more structured and better coordinated academic pathways within community colleges. Using the case study of one Washington State community college looking to implement this model, we identified change management strategies for community college leaders seeking to implement the guided pathways model. Methods: We conducted interviews with national consultants, state system leaders, and college leaders around the country who have effectively …

Chapman University 2016 Environmental Audit: Residence Life Dining Services Equipment, Alexandra Fw Sidun, Devon T. Bloss

Student Scholar Symposium Abstracts and Posters

Chapman University accommodates over 1700 student meal plans per day through the on-campus dining services provided by Sodexo Restaurant Services. The commercial-grade kitchens found in the Randall Dining Commons (RDC) of Sandhu Conference Center are frequently used to prepare food for students for every meal, seven days a week. The RDC kitchen facility has staff working around the clock and high consumption electrical, water, and gas appliances constantly running to parallel the high demand. The frequent use of commercial kitchen appliances results in an enormous consumption of energy and water resources leading to comparably high utility bills. Measuring the energy …

Managing The Merger Of Archives And Special Collections : Setting Our Own Agenda., Caroline Daniels, Delinda Stephens Buie, Rachel I. Howard, Elizabeth E. Reilly

Elizabeth Reilly

At the University of Louisville a merger of archives and special collections had been discussed for decades, but for a variety of reasons, always dismissed. There were practical reasons in favor of it, but there were some significant internal barriers that made it easier to keep things as they were. But in 2012 things changed. Heightened appreciation for the traditional and emerging roles of special collections in university libraries, institutional budget concerns, key retirements and gradual replacement of people resistant to change, and an inclusive approach to planning, all aligned to make the merger seem like a natural progression for …

Educating Managers On How To Manage Introverted Vs. Extroverted Employees, Madison Hays

Honors Projects

While personality types are a popular topic in society today, many don't really understand what they mean and what implications they can have. This project combines the disciplines of both management and psychology, seeking to educate managers on how the two personality traits of introversion and extroversion can impact their ability to effectively manage employees in the workplace. It is presented in the form of a blog, each post identifying and answering an anticipated question that a manager would have while integrating personality considerations into their job practices. Also included are reviews on popular non-fiction books that are recommended for …

Hydro-Raking As A Management Option For Aquatic Non-Native Invasive And Native Nuisance Plants In Freshwater Ponds And Lakes: Case Studies In Massachusetts, Danielle L. Desmarais

International Development, Community and Environment (IDCE)

Hydro-raking is one management option to control non-native invasive and native nuisance plants in freshwater ponds and lakes in Massachusetts. The hydro-rake is a floating pontoon boat with paddlewheels and a long, giant rake that scoops plants from pond or lake bottoms. Analyzing eight case studies in Massachusetts where hydro-raking occurred, this thesis provides a comprehensive overview of when the process would be recommended or not. The results, displayed in a decision tree guide the reader through questions to test for suitability of the water body they manage. The water level needs to be between one and twelve feet, and …

Creating A Knowledge Infrastructure: Km In Libraries, Jennifer A. Bartlett

Library Faculty and Staff Publications

Knowledge management (KM) is an essential management function involved the identification, gathering, and sharing of a library's information assets. This column discusses recent KM books, articles and websites of interest to library managers.

Libraries Across The Sea: Using A Virtual Presence And Skilled Student Assistants To Serve Students Abroad, Kimberly Posin Chan, Jaimie Beth Colvin, Marc Vinyard, Claire Leach, Mary Ann Naumann, Paul Stenis

Jaimie Beth Colvin

The authors discuss methods and challenges of supporting branch academic libraries overseas that are not staffed onsite by librarians or permanent staff. The authors present their two-pronged approach of creating a virtual presence carefully customized to the needs of the students studying abroad along with specially and highly trained student workers. The new program, grounded partly in theories from education and business management, is shown to have substantially improved both library services for our study abroad students as well as library student workers’ performance.

Implementation Of A Nursing Workload Tool To Reduce Nurse Burnout, Nicole K. Greives

Evidence-Based Practice Project Reports

Nursing burnout and workload is a complicated issue with far-reaching effects. Nursing burnout and inappropriate nursing workload have been linked to increased risk of urinary tract infection, respiratory infections, decreased patient satisfaction, decreased quality and safety of care, and increased mortality. The purpose of the project was to decrease nursing burnout on a Medical Progressive Care Unit (MPCU) by moving patients with high workloads and medical instability to a higher level of care. Within this project, Rosabeth Kanter’s Theory of Structural Power was used for the theoretical framework, and the Stetler Model guided the implementation. The intervention consisted of a …

Keep Your Head Above Water: Management And Water Literacy In Italy, Rachel E. Huxhold

Black & Gold

According to the 2015 World Economic Forum, water is identified as the top economic concern moving forward (World Economic Forum, 2015). Through climate change, population growth, increased overall demand, and pollution, the availability of potable water is drastically changing—more severely in some areas than others at this point in time. In Italy, such factors have called attention to the importance of good water governance, as the country faces multiple water issues at once. In the north, climate change has contributed to rising sea levels and increased flooding, while the south faces water scarcity due to climate change and increased demand. …

Creativity In Organizations: Antecedents And Outcomes Of Individual Creativity, Goran Calic

Open Access Dissertations

In this dissertation I set out to expand our collective understanding of creativity in organizations. I accomplish this through three related studies, each organized into independent chapters of this dissertation.

The first study explores how demands of organizations, particularly strategic contradictions faced by decision makers, affect creative processes and products. In this chapter I develop the theory of paradoxical creativity, which posits that creative discovery is a function of how strategic contradictions are perceived by decision-makers. The key insight of the theory of paradoxical creativity is that strategic contradictions have independent effects on the two stages of creative discovery (generation …

Management And Telework, Arlene J. Nicholas

Faculty and Staff - Articles & Papers

This chapter discusses telework as a desirable option for workers and a valuable tool for employers to attract and retain employees. Telework's many benefits are appealing to technologically competent and confident workers. Managers may be concerned with employee accessibility, productivity and possible loss of management roles (Arnold, 2006). When Yahoo CEO Marissa Meyer banned working from home, it was described as a step backward that countered studies of increased productivity, retention and job satisfaction that could demoralize the workers (Cohan, 2013; Gaudreau, 2013). An overview of benefits, incentives, organizational examples as well as possible deterrents and management resistance are identified.

The Perceptions Of Michigan Hunters Regarding Wolves (Canis Lupus) And The Ldea Of A Wolf-Hunt As A Management Option, Zachary A. Merrill

Masters Theses

Gray wolves (Canis lupus) are an important keystone species in mixed forest ecosystems throughout the Great Lakes region. Due to wolves being placed on the Endangered Species List in 1974, the wolf population of Michigan has increased from near extinction in 1974 to greater than 650 in 2013. The return of wolves to northern Michigan ecosystems has re-ignited complex debates regarding how humans and wolves should best coexist. Wildlife professionals have become increasingly aware of the importance of human response for sound wildlife management decisions. The most effective management plans require cooperation from all parties, including farmers, citizens, tourists, wildlife …

The Effects Of Mission Statement Design On Behavioral Intention, Jonathan David West

USF Tampa Graduate Theses and Dissertations

The purpose of this study was to determine whether the length and readability of a mission statement contribute to stakeholder behavior regarding the mission statement. The majority of studies in the mission statement literature have not attempted to find an empirical link between mission statement design and employee behavior. This study employed a 2 (length: long v. short) x 2 (readability: low v high) post-test only factorial design to test the relationship between message design and beliefs about the mission statement. Students at a large southeastern university (n=212) were shown the one of four treatments and asked to …

Executive Leadership Challenges Implementing Systemic Change Under Conditions Of Litigated Reform, Ariel Alvarez

Department of Political Science and Law Faculty Scholarship and Creative Works

A case study was conducted using the lens of second-order change to examine leadership challenges during litigated-based reform of New Jersey’s child welfare agency. Six challenges identified included (a) difficulty implementing the comprehensive reform plan; (b) attempting systemwide change within a weak infrastructure; (c) leadership instability; (d) unclear leader roles and responsibilities; (e) poor diffusion of the case practice model, and (f) weak quality control mechanisms. Three recommendations for reducing implementation failures included developing rich pictures to understand system interdependencies, using open communication to facilitate change readiness, and implementing a sustainable quality review system to guide the change process.

Managing The Merger Of Archives And Special Collections: Setting Our Own Agenda, Caroline Daniels, Delinda Buie, Rachel Howard, Elizabeth Reilly

Carrie Daniels

At the University of Louisville a merger of archives and special collections had been discussed for decades, but for a variety of reasons, always dismissed. There were practical reasons in favor of it, but there were some significant internal barriers that made it easier to keep things as they were. But in 2012 things changed. Heightened appreciation for the traditional and emerging roles of special collections in university libraries, institutional budget concerns, key retirements and gradual replacement of people resistant to change, and an inclusive approach to planning, all aligned to make the merger seem like a natural progression for …