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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

The Voice And Action Of Service: Exploring Nonprofit Volunteerism From A Dual Perspective, Colleen L. Mestayer May 2016

The Voice And Action Of Service: Exploring Nonprofit Volunteerism From A Dual Perspective, Colleen L. Mestayer

Dissertations

Key factors emerged for communicating with volunteers and staff in the nonprofit sector using a mixed methods approach in two phases. Phase I sought to explain volunteer satisfaction through the development of a new model that included motivation, identification with the nonprofit organization, attachment to the nonprofit organization and its mission, and the impact of interpersonal relationships formed between staff members and volunteers. Findings indicated that the model was an accurate predictor of volunteer satisfaction, and all variables were significantly correlated to volunteer satisfaction. Phase II sought to discover the communication patterns used by internal stakeholders of the nonprofit organization …


Examination Of Common Errors Committed During Eoc Operations: A Content Analysis Study, Michael Kenneth Ryan Apr 2016

Examination Of Common Errors Committed During Eoc Operations: A Content Analysis Study, Michael Kenneth Ryan

Dissertations

One of the key aspects in the learning process, whether it is at an individual or organizational level, is the ability to recognize where errors occur. This is especially important in the field of public safety where small errors can present a serious threat to the safety of first responders and victims of disasters. Up to this point, there has been no systematic study to identify the most common errors that occur during emergency operations center (EOC) activations at the local level of government. Following the introduction, one chapter explores the history of emergency management and the difficulties local jurisdictions …