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Social and Behavioral Sciences Commons™

Open Access. Powered by Scholars. Published by Universities.®

2009

Singapore Management University

Communication

Articles 1 - 16 of 16

Full-Text Articles in Social and Behavioral Sciences

Mediating The Media: A Journalist-Centric Model In Managing The Media By Corporate Communication Practitioners, Augustine Pang Dec 2009

Mediating The Media: A Journalist-Centric Model In Managing The Media By Corporate Communication Practitioners, Augustine Pang

Research Collection Lee Kong Chian School Of Business

Purpose: The prevailing challenge faced by practitioners is to conduct effective media relations, especially with the proliferation of diverse media platforms both online and offline. For such a predominant and critical function, a systematic approach needs to be offered. This paper aims to address these issues. Design/methodology/approach: A new model is developed, drawing on insights from corporate communications and journalism literature. Findings: This model identifies two sets of influences that practitioners should seek to understand. The internal influences include journalist mindsets, journalist routines, and newsroom routines. The external influences include extra-media forces and media ideology. Research limitations/implications: At this juncture, …

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First Acm Sigmm International Workshop On Social Media (Wsm'09), Suzanne Boll, Steven C. H. Hoi, Jiebo Luo, Rong Jin, Dong Xu, Irwin King Oct 2009

First Acm Sigmm International Workshop On Social Media (Wsm'09), Suzanne Boll, Steven C. H. Hoi, Jiebo Luo, Rong Jin, Dong Xu, Irwin King

Research Collection School Of Computing and Information Systems

The ACM SIGMM International Workshop on Social Media(WSM’09) is the first workshop held in conjunction withthe ACM International Multimedia Conference (MM’09) atBejing, P.R. China, 2009. This workshop provides a forumfor researchers and practitioners from all over the world toshare information on their latest investigations on social mediaanalysis, exploration, search, mining, and emerging newsocial media applications.

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First Acm Sigmm International Workshop On Social Media (Wsm'09), Suzanne Boll, Steven C. H. Hoi, Jiebo Luo, Rong Jin, Dong Xu, Irwin King Oct 2009

First Acm Sigmm International Workshop On Social Media (Wsm'09), Suzanne Boll, Steven C. H. Hoi, Jiebo Luo, Rong Jin, Dong Xu, Irwin King

Research Collection School Of Computing and Information Systems

No abstract provided.

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Managing A Nation's Image During Crisis: A Study Of The Chinese Government's Image Repair Efforts In The “Made In China” Controversy, Peijuan Cai, Lee Pei Ting, Augustine Pang Sep 2009

Managing A Nation's Image During Crisis: A Study Of The Chinese Government's Image Repair Efforts In The “Made In China” Controversy, Peijuan Cai, Lee Pei Ting, Augustine Pang

Research Collection Lee Kong Chian School Of Business

The image of a nation is crucial in the conduct of international relations (Wang, J. (2006). Managing national reputation and international relations in the global era: Public diplomacy revisited. Public Relations Review, 32, 91–96). A favorable image plays a critical role in asserting one's influence (Benoit, W. L., & Brinson, S. L. (1994). AT&T: “Apologies are not enough”. Communication Quarterly, 42, 75–88; Wang, J. (2006). Managing national reputation and international relations in the global era: Public diplomacy revisited. Public Relations Review, 32, 91–96). Often, strategic communication tools like public relations and media diplomacy are used to enhance a nation's image …

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International Management Expert Helms Smu Business School, Singapore Management University Sep 2009

International Management Expert Helms Smu Business School, Singapore Management University

SMU Press Releases

No abstract provided.

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Smu Launches Institute Of Innovation And Entrepreneurship, Singapore Management University Sep 2009

Smu Launches Institute Of Innovation And Entrepreneurship, Singapore Management University

SMU Press Releases

No abstract provided.

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Smu Celebrates Its Sixth Batch Of 1,374 Graduates, Singapore Management University Jul 2009

Smu Celebrates Its Sixth Batch Of 1,374 Graduates, Singapore Management University

SMU Press Releases

No abstract provided.

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What Do We Expect From Our Friends?, Stephen Leider, Markus M. Mobius, Tanya S. Rosenblat, Quoc-Anh Do Jun 2009

What Do We Expect From Our Friends?, Stephen Leider, Markus M. Mobius, Tanya S. Rosenblat, Quoc-Anh Do

Research Collection School Of Economics

We conduct a field experiment in a large real-world social network to examine how subjects expect to be treated by their friends and by strangers who make allocation decisions in modified dictator games. Although recipients’ beliefs accurately account for the extent to which friends will choose more generous allocations than strangers (i.e., directed altruism), recipients are not able to anticipate individual differences in the baseline altruism of allocators (measured by giving to an unnamed recipient, which is predictive of generosity toward named recipients). Recipients who are direct friends with the allocator, or even recipients with many common friends, are no …

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Smu Establishes New Centre For Dispute Resolution, Singapore Management University Apr 2009

Smu Establishes New Centre For Dispute Resolution, Singapore Management University

SMU Press Releases

No abstract provided.

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New Graduate Law Degree Programme Launched At Smu, Singapore Management University Mar 2009

New Graduate Law Degree Programme Launched At Smu, Singapore Management University

SMU Press Releases

No abstract provided.

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Singapore Management University And Students Of The Late Artist Chua Ek Kay Remember Him, Singapore Management University Mar 2009

Singapore Management University And Students Of The Late Artist Chua Ek Kay Remember Him, Singapore Management University

SMU Press Releases

No abstract provided.

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Final Stage Development Of The Integrated Crisis Mapping (Icm) Model In Crisis Communication: The Myth Of Low Engagement In Crisis, A. Pang, Yan Jin, Glen T. Cameron Mar 2009

Final Stage Development Of The Integrated Crisis Mapping (Icm) Model In Crisis Communication: The Myth Of Low Engagement In Crisis, A. Pang, Yan Jin, Glen T. Cameron

Research Collection Lee Kong Chian School Of Business

Extending current theories in crisis communication, the authors have developed a more systemic approach to understanding the role of emotions. The Integrated Crisis Mapping (ICM) model is based on a public-based, emotion-driven perspective where different crises are mapped on two continua, the organization’s engagement in the crisis and primary public’s coping strategy. This final-stage testing, representing the sixth in the series, found that even though organizations need not be highly engaged in crises relating to human resource, transport failure and security issues, they were galvanized to engage in action-based stance by situational factors like external threats. The fact that the …

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Second Stage Development Of The Integrated Crisis Mapping (Icm) Model In Crisis Communication: Organizational Strategies For Crises That Require High And Low Organizational Engagements, Augustine Pang, Yan Jin, Glen T. Cameron Mar 2009

Second Stage Development Of The Integrated Crisis Mapping (Icm) Model In Crisis Communication: Organizational Strategies For Crises That Require High And Low Organizational Engagements, Augustine Pang, Yan Jin, Glen T. Cameron

Research Collection Lee Kong Chian School Of Business

Extending current theories in crisis communication, the authors have developed a moresystemic approach to understanding the role of emotions. The Integrated Crisis Mapping (ICM)model is based on a public-based, emotion-driven perspective where different crises aremapped on two continua, the organization’s engagement in the crisis and primary public’scoping strategy. This second-stage testing, representing the fourth in the series, found that ontop of discovering anxiety as a possible default emotion that publics feel in crises in an earlierstudy, the default response organizations embroiled in crises involving hostile takeovers,accidents, natural disasters, CEO retirement, rumor, and psychopathic acts, tend to adopt isqualified rhetoric-mix stance …

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What Do We Expect From Our Friends?, Stephen Leider, Markus M. Mobius, Tanya S. Rosenblat, Quoc-Anh Do Jan 2009

What Do We Expect From Our Friends?, Stephen Leider, Markus M. Mobius, Tanya S. Rosenblat, Quoc-Anh Do

Research Collection School Of Economics

We conduct a field experiment in a large real-world social network to examine how subjects expect to be treated by their friends and by strangers who make allocation decisions in modified dictator games. While recipients’ beliefs accurately account for the extent to which friends will choose more generous allocations than strangers (i.e. directed altruism), recipients are not able to anticipate individual differences in the baseline altruism of allocators (measured by giving to an unnamed recipient, which is predictive of generosity towards named recipients). Recipients who are direct friends with the allocator, or even recipients with many common friends, are no …

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Promoting Third Sector Leadership: Letting A Thousand Flowers Bloom, Filippo Addarii, Ben Rattenbury Jan 2009

Promoting Third Sector Leadership: Letting A Thousand Flowers Bloom, Filippo Addarii, Ben Rattenbury

Social Space

How do we foster leadership and social innovation in the third sector? Filippo Addarii and Ben Rattenbury share a European method through the peer-led Euclid Network.

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Offering Rss Feeds: Does It Help To Gain Competitive Advantage?, Dan Ma Jan 2009

Offering Rss Feeds: Does It Help To Gain Competitive Advantage?, Dan Ma

Research Collection School Of Computing and Information Systems

Nowadays, many Websites have adopted the really simple syndication (RSS) technology to deliver online content to visitors. In this paper, I build an analytical model to examine how the offering of RSS feeds impact the number of visitors, total traffic load, and profit of Websites in a competitive setting. I show that although RSS can always attract more visitors, it may reduce the Website's profit. Interestingly, in a competitive market there are cases that the RSS feeds hurt the offering Website but benefit the competing Website instead. The conditions under which these will happen are derived. I also study the …

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