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Social and Behavioral Sciences Commons

Open Access. Powered by Scholars. Published by Universities.®

2003

International and Area Studies

Hospitality Review

Articles 1 - 2 of 2

Full-Text Articles in Social and Behavioral Sciences

V-Commerce: Vending Machine Technology, Michael L. Kasavana Jan 2003

V-Commerce: Vending Machine Technology, Michael L. Kasavana

Hospitality Review

A Popular auxiliary service provided by hospitality businesses is automatic merchandising, more commonly known as vending. Recent advancement in vending technology (v-commerce) has changed the way vending machines are monitored, replenished, maintained, and reconciled. As the hospitality industry searches to reduce its reliance on labor intensive processes, automatic merchandising represents and effective way to provide unattended points of sale and service. Smart machines featuring quality products with high levels of auditabile control may me more appealing to the hospitality industry. While a hospitality manager does not need to have knowleds of the vending distribution channel or machine maintenance, it is …


Book Review: Tourism In China: Exotic Land Revealed, Joan S. Remington Jan 2003

Book Review: Tourism In China: Exotic Land Revealed, Joan S. Remington

Hospitality Review

There is no better way to lean about tourism in China than from renowned expert in the field. Alan Lew. PhD. and professor at Northern Arizona University, Lawrence Yu, Ph.D. and associate professor in the Department of Tourism and Hospitality Management at George Washington University. John Ap, Ph.D. and associate professor in tourism management at Hong Kong Polytechnic University and Zhang Guangrui, director of the Tourism Research Centre, Chinese Academy of Social Sciences in Beijing, China, have contributed to and edited a collection of writings detailing the development of tourism in this fascinating and exotic land.