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Analysis Of Rhetorical Organization And Style Patterns In Korean And American Business Fax Letters Of Complaint In English, Mi Young Park
Analysis Of Rhetorical Organization And Style Patterns In Korean And American Business Fax Letters Of Complaint In English, Mi Young Park
Dissertations and Theses
The purpose of this study was to find out if Korean and American business people use different rhetorical patterns in business writing, and if so, how these patterns differ. Specifically, this study examined rhetorical organization and style patterns of Korean and American business letter writing in English to determine differences.
The data used in this study consisted exclusively of fax transmitted business letters of complaint written in English obtained from seven companies in Korea. The sample consisted of seven letters written by American business people and fourteen by Korean business people. They were analyzed according to a predetermined set of …