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Theses/Dissertations

2022

COVID-19

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Full-Text Articles in Social and Behavioral Sciences

Twitter Sentiment Analysis: Applications In Healthcare And Finance, Jiali Wang Dec 2022

Twitter Sentiment Analysis: Applications In Healthcare And Finance, Jiali Wang

Dissertations

This research explores the influence of Twitter sentiment on healthcare and finance industries. It assesses how Twitter sentiment and culture measure influence COVID-19 statistics, and it investigates the impact of Twitter sentiment on S&P 1500 stock mispricing. Furthermore, it examines how tweet sentiment predicts major industry returns.

The first part examines how Hofstede’s Culture Dimensions (HCD) and Twitter economic uncertainty index (TEU) relate to COVID-19 infection rate and death rate. The results show certain aspects in HCD, such as power distance index (PDI) and masculinity (MAS) both are negatively and significantly associated with the infection rate, while indulgence (IVR) and …


Pandemic Reflections: Stories Of National Ffa Student Leaders During The Covid-19 Pandemic, Theresa Seibel Dec 2022

Pandemic Reflections: Stories Of National Ffa Student Leaders During The Covid-19 Pandemic, Theresa Seibel

Senior Honors Projects, 2020-current

The impacts of the COVID-19 pandemic were felt by most every individual in the world, and the effects of the pandemic will have implications for years to come. Even still, it becomes necessary to capture the work and impacts of this life experience of those who lived and led during such a time. The National FFA Organization, with its student leadership, continued to deliver its mission of the organization during the pandemic. This project aimed to develop a digital narrative to contribute to the historical record of FFA officers’ experiences in the National FFA Organization during the COVID-19 pandemic.

The …


Examining The Impact Of The Covid-19 Pandemic On Violent Crime In The City Of Pittsburgh, Brittany Urban Dec 2022

Examining The Impact Of The Covid-19 Pandemic On Violent Crime In The City Of Pittsburgh, Brittany Urban

Electronic Theses and Dissertations

The goal of this research is to examine patterns of Part I crimes [including Part I Person/Violent: Homicide, Rape, Aggravated Assault, and Robbery, and Part I Property: Burglary, Larceny-Theft, Motor Vehicle Theft, and Arson, as defined by the Federal Bureau of Investigation (FBI) Uniform Crime Reporting (UCR) Standards] in The City of Pittsburgh, framing the COVID-19 pandemic as a major stressor that Robert Agnew’s General Strain Theory suggests may lead to increased opportunity for crime, due to the perceived unjustness of the associated lockdown orders and potential incentive for criminal coping (Agnew 1992). This descriptive analysis is based primarily upon …


Comparing The Effectiveness Of Traditional Taped-Problems Intervention With A Remote Delivery Version For Increasing Math Fact Fluency, Cortney Chelecki Dec 2022

Comparing The Effectiveness Of Traditional Taped-Problems Intervention With A Remote Delivery Version For Increasing Math Fact Fluency, Cortney Chelecki

Electronic Theses and Dissertations

The knowledge of math fact fluency skills is crucial for children to develop both related and subsequent necessary math skills. Students require fluency in basic math facts in order to successfully understand and perform more complicated math problems. Research has shown that students demonstrating math skill deficits are likely to have limited cognitive capacity to devote to higher math tasks, and also suffer from math-related anxiety, a lack of engagement, and limited vocational and career opportunities (Delli Sante et al., 2001; Gersten & Chard, 1999; Parkhurst et al., 2010; Poncy et al., 2007; Riconscente, 2013). During the COVID-19 pandemic, all …


2 Years On: Loss And Grief Amidst The Covid-19 Pandemic, Eman H. Nabulsi Dec 2022

2 Years On: Loss And Grief Amidst The Covid-19 Pandemic, Eman H. Nabulsi

Psychology and Counseling Theses

This study sought to examine the variability and impact of different kinds of losses experienced during COVID-19 and how people reacted to and coped with those losses. The most common loss reported by individuals was the loss of social connection, while death-related losses were identified as the most impactful loss experienced. Results suggest that people responded in a myriad of ways, including increased cautiousness for health safety, refocusing their attention on important life matters, and finding alternative ways to connect with others. Furthermore, this study found that individual factors such as intolerance of uncertainty and perceived social support may play …


Mining Public Opinion On Covid-19 Vaccines Using Unstructured Social Media Data, Chad Aaron Melton Dec 2022

Mining Public Opinion On Covid-19 Vaccines Using Unstructured Social Media Data, Chad Aaron Melton

Doctoral Dissertations

The emergence of the novel coronavirus (COVID-19), and the necessary separation of populations led to an unprecedented number of new social media users seeking information related to the pandemic. Nowadays, with an estimated 4.5 billion users worldwide, social media data offer an opportunity for near real-time analysis of large bodies of text related to disease outbreaks and vaccination. This study investigated and compared public discourse related to COVID-19 vaccines expressed on two popular social media platforms, Reddit and Twitter. Approximately 9.5 million Tweets and 70 thousand Reddit comments were analyzed from dates January 1, 2020, to March 1, 2022, and …


A Comparison Of M&T Bank And Citizens Bank Net Income Changes During The Coronavirus Pandemic, Alex R. Glasier Dec 2022

A Comparison Of M&T Bank And Citizens Bank Net Income Changes During The Coronavirus Pandemic, Alex R. Glasier

Applied Economics Theses

The COVID-19 pandemic had a tremendous impact on every aspect of life, particularly within the world of banking & finance. All banks saw sharp drops in their stock prices and net income, but my hypothesis is that larger, more established banks maintained more stability during 2020 than smaller banks. This paper analyzes the income statements and balance sheets of M&T Bank (an older, more well-established bank) and Citizens Bank (a less-established bank) during this difficult time.

The first part of my thesis describes similarities and differences between M&T Bank and Citizens Bank. I explain how these similarities and differences may …


Coping Strategies And Self-Compassion As Protective Factors In The Infant And Early Childhood Mental Health Workforce, Megan Wolff Dec 2022

Coping Strategies And Self-Compassion As Protective Factors In The Infant And Early Childhood Mental Health Workforce, Megan Wolff

Electronic Theses and Dissertations

The mental health field experiences high levels of stress, resulting in a greater risk of poor professional quality of life, likely exacerbated by the additional stress associated with COVID-19. The present study examined the effect COVID-19 stress had on the professional quality of life of the infant and early childhood mental health (IECMH) workforce and whether coping strategies and self-compassion acted as protective factors. Results indicated that higher COVID-19 stress was associated with higher burnout and secondary traumatic stress (STS) and lower compassion satisfaction (CS). The results also showed that the pathway from COVID-19 stress to burnout was moderated by …


Healthcare In A Time Of Crisis: An Investigation Of The Association Between Socioeconomic Status, Counties, And Covid-19, Jorge F. Contreras Dec 2022

Healthcare In A Time Of Crisis: An Investigation Of The Association Between Socioeconomic Status, Counties, And Covid-19, Jorge F. Contreras

Theses and Dissertations

The COVID-19 pandemic has stressed social structural institutions such as hospitals, schools, the economy, and governmental bodies (local, state, and federal), exacerbating existing health inequality. Fundamental Cause Theory (FCT) provides a framework for understanding which factors drive such inequality, but its primary focus is on within-group variation. By highlighting the role of fundamental causes as systems of exposure, the Systems-of-Exposure (SOE) approach expands on FCT to account for variation more directly between populations. I performed a Qualitative Comparative Analysis (QCA) of county-level data from Texas and California to test the utility of SOE in assessing the impact of a pandemic …


Self-Reported Covid-19 Diagnosis And Severity And Its Association With Utilization Of And Delays In Needed Medical Care, Mohammad Hesam Alavi Dec 2022

Self-Reported Covid-19 Diagnosis And Severity And Its Association With Utilization Of And Delays In Needed Medical Care, Mohammad Hesam Alavi

UNLV Theses, Dissertations, Professional Papers, and Capstones

Covid-19, caused by the virus SARS-CoV-2, was declared a pandemic by the World Health Organization (WHO) on March 11, 2020. The pandemic-related disruptions and the pursuant lockdowns have adversely impacted every aspect of people’s lives including access to medical care, cancer care, preventive medicine, mental health, and dental care in an already imperfect healthcare system in the US. This study utilized the 2020 self-reported data from quarters 3 and 4 of the National Health Interview Survey, a cross-sectional interview survey by the Centers for Disease Control and Prevention, to determine the possible association of self-reported COVID diagnosis, test positivity, and …


The Second Watcher At The Gate: Local Newspaper Framing Of Refugees, Asylum Seekers, Immigrants, And Migrants At The Border In The Age Of Covid-19, Gabriel Rodriguez Nov 2022

The Second Watcher At The Gate: Local Newspaper Framing Of Refugees, Asylum Seekers, Immigrants, And Migrants At The Border In The Age Of Covid-19, Gabriel Rodriguez

Theses and Dissertations

The COVID-19 pandemic caused a repeat of a historical association between migrants and disease with the re-activation of Title 42, which gave the federal government the power to bar and expel migrants and asylum seekers without the opportunity to contest their expulsion, under the basis of public health. Based on a content analysis of the frames employed in the coverage of the pandemic by five newspapers located on the southern U.S. border for the period of 2020 to 2021, this study explored how these English-language newspapers gave priority to as sources, how they framed immigrants and immigration issues during the …


Canadian Olympic Athletes, Gender Issues And Body Dissatisfaction: A Critical Analysis Of The Impact Of Covid-19 And Canadian Sport Resources, Alyssa Mcculloch Nov 2022

Canadian Olympic Athletes, Gender Issues And Body Dissatisfaction: A Critical Analysis Of The Impact Of Covid-19 And Canadian Sport Resources, Alyssa Mcculloch

Electronic Thesis and Dissertation Repository

This multidisciplinary study has three main aspects and is guided by a critical feminist lens. One aspect lays out the philosophical feminist foundations, the context for the study and provides a literature review and brief history. A second aspect is guided by research questions which explore how COVID-19 impacted Canadian female Olympic athletes. Qualitative interview data was collected during a Social Sciences and Humanities Research Council (SSHRC) funded study and used for the empirical part of this paper. Participants included ten national level athletes (seven females and three males) and three coaches (two females and one male) from a variety …


Maid (Medical Assistance In Dying) And Meaning: An Exploration Of The Experience And Ability To Make Meaning Through Involvement In A Maid-Specific Bereavement Group, The Synergistic Potential Of Covid-19 And Maid, And The Impact Of Healthcare Providers Relationships From The Perspective Of Relational Ethics On The Legacy Of Maid-Involved Families Into Their Bereavement, Allyson Van Kessel Nov 2022

Maid (Medical Assistance In Dying) And Meaning: An Exploration Of The Experience And Ability To Make Meaning Through Involvement In A Maid-Specific Bereavement Group, The Synergistic Potential Of Covid-19 And Maid, And The Impact Of Healthcare Providers Relationships From The Perspective Of Relational Ethics On The Legacy Of Maid-Involved Families Into Their Bereavement, Allyson Van Kessel

Electronic Thesis and Dissertation Repository

MAiD became legally accessible to Canadians with a grievous and irremediable illness in June of 2016. As I write in 2023, MAiD has been expanded to include patients who do not have a foreseeable death, with anticipated inclusion of those with mental illness as a sole underlying medical condition (MI-SUMC) in 2024. As MAiD now accounts for over 3% of all deaths annually in Canada, there is a growing impetus to explore ways by which MAiD practice can be improved and care can be extended to the family members following the death of a patient.

A hospital in southwestern Ontario …


Managers' Resistance To Supervising Teleworking Employees, Jan R. Oldham Nov 2022

Managers' Resistance To Supervising Teleworking Employees, Jan R. Oldham

Electronic Theses and Dissertations

Telework allows employees to perform work tasks in any location using information communication technology. Though organizations and employees can benefit from teleworking arrangements in many ways, most managers implemented teleworking relatively slowly prior to the COVID-19 quarantine. Research suggests managers avoided supervising remotely based on a lack of trust for remote employee productivity, a lack of technology self-efficacy, and their perceptions of organizational support and politics. Pandemic COVID-19 quarantine conditions in March 2020 required most organizations to mandate teleworking for all employees whose work could be performed remotely and simultaneously mandated teleworking supervision for managers. This narrative inquiry aimed to …


A Feminist Analysis Of The Impact Of Covid-19 On Olympic Female Athletes From Canada And The People’S Republic Of China, Dongwan He Oct 2022

A Feminist Analysis Of The Impact Of Covid-19 On Olympic Female Athletes From Canada And The People’S Republic Of China, Dongwan He

Electronic Thesis and Dissertation Repository

Gender equality in sports acquired unprecedented discussion in the past few decades with the efforts of sports organizations such as the United Nations (UN), athletes, professionals, and scholars worldwide. Girls’ participation, women’s media representation, participation of transgender athletes, equal opportunity, equal pay, etc. drew attention and awareness successfully. However, the outbreak of COVID-19 has been limiting the achievement of women in sports due to the cancellation of sports events, postponement of the Olympic Games, stay-at-home orders in lockdown, and restrictions on health measurements. This study utilized methods of semi-structured interviews, media analysis, and comparative analysis to examine the barriers faced …


Autoethnography Of A Pregnant Doula: An Anthropological Investigation Of Birth Experiences During The Covid-19 Pandemic In Ontario And Quebec, Fattimah A. Hamam Oct 2022

Autoethnography Of A Pregnant Doula: An Anthropological Investigation Of Birth Experiences During The Covid-19 Pandemic In Ontario And Quebec, Fattimah A. Hamam

Electronic Thesis and Dissertation Repository

The COVID-19 pandemic has exposed weaknesses in the existing systems and institutions people depend on in all areas of life. Birth is no exception. This research shows that COVID-19 replicated dominant North American cultural scripts treating birth as a risky and stressful medical event. It goes further to explore how birthers themselves described their experiences. Drawing on autoethnographic reflections, ethnographic interviews and a WhatsApp group chat, this thesis documents the nuance in predominantly middle class, cis-gendered women’s experiences giving birth in Ontario and Quebec during the pandemic. It uncovers the overarching non-birther centric nature of local birth culture and argues …


Understanding The Interconnection Between Public Health And Political Behaviors In A Politically Polarized Context: The Impact Of Race, Political Attitudes, And Policy Factors On The Us Covid-19 Pandemic Response., Florent Nkouaga Oct 2022

Understanding The Interconnection Between Public Health And Political Behaviors In A Politically Polarized Context: The Impact Of Race, Political Attitudes, And Policy Factors On The Us Covid-19 Pandemic Response., Florent Nkouaga

Political Science ETDs

This dissertation evaluates the interconnection between health and political behaviors in a polarized context such as the United States. The COVID-19 pandemic unveiled the current political polarization and the structural health disparities among racial communities. Using the system theory delineated by David Easton, this dissertation demonstrates that health attitudes and behaviors in the electorate can influence voting behaviors, as was the case with the 2020 US presidential election. An evaluation of the 2021 African American COVID-19 Vaccine Polls (AACVP), and the 2020 Collaborative Multiracial Postelection Survey (CMPS) demonstrates that factors such as public health compliance, trust in federal health institutions, …


An Intersectional Lens To Covid-19: Promoting Youth Well-Being In The Midst Of Social-Political Stressors, Magdalena S. Moskal Oct 2022

An Intersectional Lens To Covid-19: Promoting Youth Well-Being In The Midst Of Social-Political Stressors, Magdalena S. Moskal

Theses and Dissertations

Guided by interpretative phenomenological methodology and intersectionality theory, this thesis aims to uncover the mental health experiences of youth surrounding the COVID-19 pandemic. This study also seeks to situate these experiences with the subsequent stressors that young people face in the current social-political context (e.g., witnessing trauma in the media, uprisings to address racism and the resulting backlash, rhetoric of the 2020 presidential election). Furthermore, this thesis aims to give insight and voice how intersectionality shapes the COVID-19-related experiences of youth in South Carolina. Data was collected through semi-structured interviews with 23 participants aged 16-21 years old in South Carolina. …


Belonging In Context: An Exploration Of Sense Of Belonging Among College Students, Ladonna L. Gleason Oct 2022

Belonging In Context: An Exploration Of Sense Of Belonging Among College Students, Ladonna L. Gleason

Theses and Dissertations

Feeling a sense of belonging is essential to human health and functioning and has been well documented in the literature. However, questions of context remain. Research in belonging has focused on social aspects of belonging, leaving broader contextual frames unexplored. There has been little work in identifying and differentiating the contexts in which belonging is experienced or in developing an understanding of how the experience of belonging differs across contexts. Current belonging theory lacks this important contextual perspective that could inform the ways in which belonging is constructed and reconstructed through disruption. With the advent of the COVID-19 pandemic, new …


Spatial And Age Disparities In Covid-19 Outcomes, Qian Huang Oct 2022

Spatial And Age Disparities In Covid-19 Outcomes, Qian Huang

Theses and Dissertations

COVID-19 has caused significant social, economic, environmental, and political impacts globally and affected communities unequally in the U.S. The pandemic has also sparked interest in age-specific manifestations of infection, for example, studies confirmed the risk of increasing age with COVID-19 severity. However, the nonstationarity effects of health determinants among age groups have not been well examined. This study aims to explore the nonstationarity effects of social, behavioral, environmental, health care access, and political contexts on COVID-19 outcomes. This study poses three broad questions: 1) how did COVID-19 vaccinations align with COVID-19 daily cases and deaths in the United States; 2) …


Understanding Changes To Human Mobility Patterns In Ontario, Canada During The Covid-19 Pandemic, Ben Klar Sep 2022

Understanding Changes To Human Mobility Patterns In Ontario, Canada During The Covid-19 Pandemic, Ben Klar

Electronic Thesis and Dissertation Repository

Transportation research has shown that socio-demographic factors affect people’s mobility patterns. During the COVID-19 pandemic, some of these effects have changed in accordance with changing mobility needs adapting to the pandemic, including restrictions on in-person gatherings, closure of in-person businesses and working from home. We investigate two gaps in current knowledge in this area of transportation research: to what extent the association between socio-demographic factors and mobility metrics have changed, and how these associations vary across geographic space. We also investigate how closely Ontario’s Public Health Unit boundaries, based on which pandemic restrictions were applied, reflect actual travel regions, and …


Digitalizing Religion In The Age Of Covid-19: A Uses And Gratifications Perspective, Abdulaziz Altawil Sep 2022

Digitalizing Religion In The Age Of Covid-19: A Uses And Gratifications Perspective, Abdulaziz Altawil

Dissertations - ALL

The current COVID-19 pandemic has impacted people’s religious behavior around the world. Due to the coronavirus outbreak, most in-person religious services have shifted to virtual platforms. The online religious transition amidst the outbreak has alleviated many issues for worshippers as it provided them with a sanctuary space to connect with their faith and community. According to a 2020 Pew Research analysis, the pandemic has made many Americans change their religious habits by watching religious content online instead of physically engaging with their local religious institution. This dissertation provides a preliminary examination of this phenomenon by exploring the role of digital …


The Impact Of Covid-19 On Secondary Victimization And Resiliency Following Sexual Assault, Elena Cantorna Sep 2022

The Impact Of Covid-19 On Secondary Victimization And Resiliency Following Sexual Assault, Elena Cantorna

Clinical Psychology Dissertations

Many individuals report negative experiences with the court system after experiencing a sexual assault (i.e., secondary victimization) and this leads to a belief that they are unable to cope with future stressors (i.e., resiliency). Furthermore, the COVID-19 pandemic negatively impacted individual’s lives and their overall well-being. In this dissertation, I examined a model predicting resiliency appraisals from positive experiences with the legal system, mediated by COVID-19 weekly metric case rate and the number of COVID-19 vaccines administered. Participants were 18 years and older, self-identified cis females, and were clients of a local legal advocacy clinic (N = 94) following …


Essays On Social Mobility And Distribution, Luis A. Monroy Gómez Franco Sep 2022

Essays On Social Mobility And Distribution, Luis A. Monroy Gómez Franco

Dissertations, Theses, and Capstone Projects

This dissertation consists of three chapters on the relationship between immutable characteristics of a person (also known as circumstances) and the intergenerational social mobility experienced by them, as well as their human capital accumulation. It pays particular attention to the role played by the economic resources of the household of origin in producing differences in the economic outcomes across persons.

In the first chapter, I show that the decomposition of intergenerational persistence indicators into their structural and positional components offers a clearer understanding of the determinants of heterogeneity in subnational mobility rates. The crucial element for the separate analysis of …


The Effects Of Covid 19-Related Social Media Hate Crime On Asian And Asian Americans' Self-Esteem, Saachi Chugh Aug 2022

The Effects Of Covid 19-Related Social Media Hate Crime On Asian And Asian Americans' Self-Esteem, Saachi Chugh

LSU Master's Theses

The COVID-19 pandemic has changed the way people communicate, live, socialize and perhaps the way they feel about the Asian population. The United States has seen a rise in the Asian hate crimes on online and offline platforms since the beginning of the pandemic which has affected the overall well-being of the Asian population. To our knowledge, the present study is one of the first studies to address the effects of COVID 19-related online perceived racial discrimination on the self-esteem of Asians. Additional objectives were to reveal the different coping mechanisms being used by the Asian population to cope with …


The Effects Of Covid 19-Related Social Media Hate Crime On Asian And Asian Americans' Self-Esteem, Saachi Chugh Aug 2022

The Effects Of Covid 19-Related Social Media Hate Crime On Asian And Asian Americans' Self-Esteem, Saachi Chugh

LSU Master's Theses

The COVID-19 pandemic has changed the way people communicate, live, socialize and perhaps the way they feel about the Asian population. The United States has seen a rise in the Asian hate crimes on online and offline platforms since the beginning of the pandemic which has affected the overall well-being of the Asian population. To our knowledge, the present study is one of the first studies to address the effects of COVID 19-related online perceived racial discrimination on the self-esteem of Asians. Additional objectives were to reveal the different coping mechanisms being used by the Asian population to cope with …


Digital Geographies Of Indigenous Health: Exploring Indigenous Mental Health Content From Turtle Island During Covid-19, Veronica Reitmeier Aug 2022

Digital Geographies Of Indigenous Health: Exploring Indigenous Mental Health Content From Turtle Island During Covid-19, Veronica Reitmeier

Electronic Thesis and Dissertation Repository

The physical and mental health and wellness of Indigenous peoples is cultivated through interrelations with spiritual, cultural, community, and social practices: these practices strengthen identity and belonging. COVID-19 has disrupted many of these relational practices or shifted them to digital environments such as social media. Drawing on a thematic analysis of Tweets from March 2020-December 2021 (n=1137), I address the research question: How are Twitter users across Turtle Island engaging with Indigenous mental health content on Twitter during the COVID-19 pandemic? Within an Indigenous context, no exploratory research has been conducted on who is engaging with mental health content on …


Analysis Of U.S. Labor Market Matching Efficiencies And New Hires Rates By Gender And State, Mary K. Klinko Aug 2022

Analysis Of U.S. Labor Market Matching Efficiencies And New Hires Rates By Gender And State, Mary K. Klinko

Electronic Theses and Dissertations

The first section of this thesis investigates the primary dynamics and trends of the labor market matching efficiency over time. Instead of utilizing the aggregate U.S. matching efficiency in our analysis, we instead use state-level data to create a measure of matching efficiency for each U.S. state in our panel dataset. We also utilize two empirical models: a “base” model, which covers the entire time period of analysis from 2001 to 2021, and a “pandemic” model, which focuses specifically on the time period the COVID-19 pandemic was present in the U.S. The base model attempts to control for supply-side childcare …


The Impact Of Covid-19 On Undergraduate University Students With Part-Time Jobs, Miguel F. Bernard Bravo Aug 2022

The Impact Of Covid-19 On Undergraduate University Students With Part-Time Jobs, Miguel F. Bernard Bravo

Electronic Thesis and Dissertation Repository

This study explored how the pandemic and the shift to online learning impacted university students’ experiences of learning and working, and how students’ capital and other resources impacted their university experiences during the COVID-19 pandemic. Eighteen undergraduate students who had paid employment in the last 12 months were recruited. In interviews participants were asked about their experiences with work, schooling and balancing the two with the pressures of the pandemic. Students cited financial concerns, as well as challenges with difficulties with online learning, motivation, and isolation. Importantly, this study found that students experiences differed in accordance with their capital and …


“I Hear You”: Exploring The Lived Experience Of Counselors’ Empathic Response To Clients When Conducting Telephonic Counseling During Covid-19, Michael Sickels Aug 2022

“I Hear You”: Exploring The Lived Experience Of Counselors’ Empathic Response To Clients When Conducting Telephonic Counseling During Covid-19, Michael Sickels

Electronic Theses and Dissertations

Dissertation supervised by Dr. Debra Hyatt-Burkhart

This study sought to unearth the lived experience of counselors empathically responding to clients via telephonic counseling during COVID-19. The term empathic response refers to as attending to the emotional and mental state of another person in a way that is attuned with the feelings and meanings of the individual’s experience. There are few studies that have assessed the merits of telephonic counseling, and even fewer that have examined counselors’ empathic response to clients through this medium.

To uncover the lived experience of the target population, the participants of the study were purposefully selected …