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Social and Behavioral Sciences Commons™
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University of Nevada, Las Vegas
Ambulance service — Dispatching; Clark County Fire Department (Nev.); Fire departments – Communications systems; Fire dispatchers; Fire engines — Dispatching — Data processing
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Full-Text Articles in Social and Behavioral Sciences
Computer Aided Dispatch Technology: A Study Of The Evolution And Expectations Of Cad And A Comparative Survey Of Cad In The U. S. Fire Service And The Clark County Fire Department., Kenneth E. Morgan
UNLV Theses, Dissertations, Professional Papers, and Capstones
Dispatchers are the first link to assistance in the event of an emergency. Dispatchers must remain calm and gather information from terrified individuals, sort and extract the pertinent information, then relay that information to the responders. Effective dispatching is one of the most important functions of any public service agency (Christen 1991). This paper takes a look at the history and development of Computer Aided Dispatching (CAD). It will explain the various components of a fully functional state of the art CAD system and how each component affects the efficiency of emergency operations. Has computer aided dispatching made an impact …