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Full-Text Articles in Social and Behavioral Sciences

Crisis Communications: How Businesses Respond In The Wake Of Tragedy, Sarah Blow Apr 2019

Crisis Communications: How Businesses Respond In The Wake Of Tragedy, Sarah Blow

Senior Honors Theses

Crisis communication is an ever-evolving form of communication that is integral to a business’s success. When tragedy strikes, businesses must have a thorough plan of response that manages the situation and protects their brand. This paper discusses the definition of crisis communication, its history, and how modern trends like social media, have revolutionized it. This study is important because it influences a business’s public perception, and sustainability. Thorough knowledge of crisis communication is critical to a business student’s education and will prepare them for working in fast-paced communication and business environments. An analysis of this topic should yield an understanding …


Empathi: An Ontology For Emergency Managing And Planning About Hazard Crisis, Manas Gaur, Kaeedeh Shekarpour, Amelia Gyrard, Amit P. Sheth Jan 2019

Empathi: An Ontology For Emergency Managing And Planning About Hazard Crisis, Manas Gaur, Kaeedeh Shekarpour, Amelia Gyrard, Amit P. Sheth

Kno.e.sis Publications

In the domain of emergency management during hazard crises, having sufficient situational awareness information is critical. It requires capturing and integrating information from sources such as satellite images, local sensors and social media content generated by local people.
A bold obstacle to capturing, representing and integrating such heterogeneous and diverse information is lack of a proper ontology which properly conceptualizes this domain, aggregates and unifies datasets. Thus, in this paper, we introduce empathi ontology which conceptualizes the core concepts describing the domain of emergency managing and planning of hazard crises.
Although empathi has a coarse-grained view, it considers the necessary …