Open Access. Powered by Scholars. Published by Universities.®
Social and Behavioral Sciences Commons™
Open Access. Powered by Scholars. Published by Universities.®
- Keyword
-
- Twitter (8)
- Social media (3)
- Feature extraction (2)
- Information fusion (2)
- Machine learning (2)
-
- Susceptibility (2)
- User behavior (2)
- Virality (2)
- Acoustic content (1)
- Algorithm (1)
- Behavior studies (1)
- Bot profiling (1)
- Burst topic (1)
- Classification (1)
- Collective (1)
- Community detection (1)
- Community pacemakers (1)
- Consumer finance (1)
- Content propagation (1)
- Customer relationship management (1)
- Death hoax (1)
- Demographics (1)
- Diffusion processes (1)
- Dynamic (1)
- Dynamic networks (1)
- Electronic mail (1)
- Event detection (1)
- Expert search (1)
- Features (1)
- GPS (1)
Articles 1 - 30 of 30
Full-Text Articles in Social and Behavioral Sciences
Efficient Online Summarization Of Large-Scale Dynamic Networks, Qiang Qu, Siyuan Liu, Feida Zhu, Christian S. Jensen
Efficient Online Summarization Of Large-Scale Dynamic Networks, Qiang Qu, Siyuan Liu, Feida Zhu, Christian S. Jensen
Research Collection School Of Computing and Information Systems
Information diffusion in social networks is often characterized by huge participating communities and viral cascades of high dynamicity. To observe, summarize, and understand the evolution of dynamic diffusion processes in an informative and insightful way is a challenge of high practical value. However, few existing studies aim to summarize networks for interesting dynamic patterns. Dynamic networks raise new challenges not found in static settings, including time sensitivity, online interestingness evaluation, and summary traceability, which render existing techniques inadequate. We propose dynamic network summarization to summarize dynamic networks with millions of nodes by only capturing the few most interesting nodes or …
From Footprint To Evidence: An Exploratory Study Of Mining Social Data For Credit Scoring, Guangming Guo, Feida Zhu, Enhong Chen, Qi Liu, Le Wu, Chu Guan
From Footprint To Evidence: An Exploratory Study Of Mining Social Data For Credit Scoring, Guangming Guo, Feida Zhu, Enhong Chen, Qi Liu, Le Wu, Chu Guan
Research Collection School Of Computing and Information Systems
With the booming popularity of online social networks like Twitter and Weibo, online user footprints are accumulating rapidly on the social web. Simultaneously, the question of how to leverage the large-scale user-generated social media data for personal credit scoring comes into the sight of both researchers and practitioners. It has also become a topic of great importance and growing interest in the P2P lending industry. However, compared with traditional financial data, heterogeneous social data presents both opportunities and challenges for personal credit scoring. In this article, we seek a deep understanding of how to learn users’ credit labels from social …
Landmark Reranking For Smart Travel Guide Systems By Combining And Analyzing Diverse Media, Junge Shen, Jialie Shen, Tao Mei, Xinbo Gao
Landmark Reranking For Smart Travel Guide Systems By Combining And Analyzing Diverse Media, Junge Shen, Jialie Shen, Tao Mei, Xinbo Gao
Research Collection School Of Computing and Information Systems
Advanced networking technologies and massive online social media have stimulated a booming growth of travel heterogeneous information in recent years. By employing such information, smart travel guide systems, such as landmark ranking systems, have been proposed to offer diverse online travel services. It is essential for a landmark ranking system to structure, analyze, and search the travel heterogeneous information to produce human-expected results. Therefore, currently the most fundamental yet challenging problems can be concluded: 1) how to fuse heterogeneous tourism information and 2) how to model landmark ranking. In this paper, a novel landmark search system is introduced based on …
Media Reinvented, Geoff Tan
Media Reinvented, Geoff Tan
Asian Management Insights
The brave new world of digital media.
Spiteful, One-Off, And Kind: Predicting Customer Feedback Behavior On Twitter, Agus Sulistya, Abhishek Sharma, David Lo
Spiteful, One-Off, And Kind: Predicting Customer Feedback Behavior On Twitter, Agus Sulistya, Abhishek Sharma, David Lo
Research Collection School Of Computing and Information Systems
Social media provides a convenient way for customers to express their feedback to companies. Identifying different types of customers based on their feedback behavior can help companies to maintain their customers. In this paper, we use a machine learning approach to predict a customer’s feedback behavior based on her first feedback tweet. First, we identify a few categories of customers based on their feedback frequency and the sentiment of the feedback. We identify three main categories: spiteful, one-off, and kind. Next, we build a model to predict the category of a customer given her first feedback. We use profile and …
On Profiling Bots In Social Media, Richard J. Oentaryo, Arinto Murdopo, Philips K. Prasetyo, Ee Peng Lim
On Profiling Bots In Social Media, Richard J. Oentaryo, Arinto Murdopo, Philips K. Prasetyo, Ee Peng Lim
Research Collection School Of Computing and Information Systems
The popularity of social media platforms such as Twitter has led to the proliferation of automated bots, creating both opportunities and challenges in information dissemination, user engagements, and quality of services. Past works on profiling bots had been focused largely on malicious bots, with the assumption that these bots should be removed. In this work, however, we find many bots that are benign, and propose a new, broader categorization of bots based on their behaviors. This includes broadcast, consumption, and spam bots. To facilitate comprehensive analyses of bots and how they compare to human accounts, we develop a systematic profiling …
Asean's Digital Economy, Naveen Menon
Asean's Digital Economy, Naveen Menon
Asian Management Insights
Transforming industries, enriching lives and propelling progress.
Connecting India, Sam Pitroda
Connecting India, Sam Pitroda
Asian Management Insights
Great inventions will not be born in the absence of the will and intent to embrace change and solve wideranging societal problems.
Tracking Virality And Susceptibility In Social Media, Tuan Anh Hoang, Ee-Peng Lim
Tracking Virality And Susceptibility In Social Media, Tuan Anh Hoang, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
In social media, the magnitude of information propagation hinges on the virality and susceptibility of users spreading and receiving the information respectively, as well as the virality of information items. These users' and items' behavioral factors evolve dynamically at the same time interacting with one another. Previous works however measure the factors statically and independently in a restricted case: each user has only a single adoption on each item, and/or users' exposure to items are observable. In this work, we investigate the inter-relationship among the factors and users' multiple adoptions on items to propose both new static and temporal models …
Detecting Community Pacemakers Of Burst Topic In Twitter, Guozhong Dong, Wu Yang, Feida Zhu, Wei Wang
Detecting Community Pacemakers Of Burst Topic In Twitter, Guozhong Dong, Wu Yang, Feida Zhu, Wei Wang
Research Collection School Of Computing and Information Systems
Twitter has become one of largest social networks for users to broad-cast burst topics. Influential users usually have a large number of followers and play an important role in the diffusion of burst topic. There have been many studies on how to detect influential users. However, traditional influential users detection approaches have largely ignored influential users in user community. In this paper, we investigate the problem of detecting community pacemakers. Community pacemakers are defined as the influential users that promote early diffusion in the user community of burst topic. To solve this problem, we present DCPBT, a framework that can …
Microblogging Content Propagation Modeling Using Topic-Specific Behavioral Factors, Tuan Anh Hoang, Ee-Peng Lim
Microblogging Content Propagation Modeling Using Topic-Specific Behavioral Factors, Tuan Anh Hoang, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
When a microblogging user adopts some content propagated to her, we can attribute that to three behavioral factors, namely, topic virality, user virality, and user susceptibility. Topic virality measures the degree to which a topic attracts propagations by users. User virality and susceptibility refer to the ability of a user to propagate content to other users, and the propensity of a user adopting content propagated to her, respectively. In this paper, we study the problem of mining these behavioral factors specific to topics from microblogging content propagation data. We first construct a three dimensional tensor for representing the propagation instances. …
Is Only One Gps Position Sufficient To Locate You To The Road Network Accurately?, Hao Wu, Weiwei Sun, Baihua Zheng
Is Only One Gps Position Sufficient To Locate You To The Road Network Accurately?, Hao Wu, Weiwei Sun, Baihua Zheng
Research Collection School Of Computing and Information Systems
Locating only one GPS position to a road segment accurately is crucial to many location-based services such as mobile taxihailing service, geo-tagging, POI check-in, etc. This problem is challenging because of errors including the GPS errors and the digital map errors (misalignment and the same representation of bidirectional roads) and a lack of context information. To the best of our knowledge, no existing work studies this problem directly and the work to reduce GPS signal errors by considering hardware aspect is the most relevant. Consequently, this work is the first attempt to solve the problem of locating one GPS position …
Efficient Community Maintenance For Dynamic Social Networks, Hongchao Qin, Ye Yuan, Feida Zhu, Guoren Wang
Efficient Community Maintenance For Dynamic Social Networks, Hongchao Qin, Ye Yuan, Feida Zhu, Guoren Wang
Research Collection School Of Computing and Information Systems
Community detection plays an important role in a wide range of research topics for social networks including personalized recommendation services and information dissemination. The highly dynamic nature of social platforms, and accordingly the constant updates to the underlying network, all present a serious challenge for efficient maintenance of the identified communities. How to avoid computing from scratch the whole community detection result in face of every update, which constitutes small changes more often than not. To solve this problem, we propose a novel and efficient algorithm to maintain the communities in dynamic social networks by identifying and updating only those …
High Correlation Of Middle East Respiratory Syndrome Spread With Google Search And Twitter Trends In Korea, Soo-Yong Shin, Dong-Woo Seo, Jisun An, Haewoon Kwak, Sung-Han Kim, Jin Gwack, Min-Woo Jo
High Correlation Of Middle East Respiratory Syndrome Spread With Google Search And Twitter Trends In Korea, Soo-Yong Shin, Dong-Woo Seo, Jisun An, Haewoon Kwak, Sung-Han Kim, Jin Gwack, Min-Woo Jo
Research Collection School Of Computing and Information Systems
The Middle East respiratory syndrome coronavirus (MERS-CoV) was exported to Korea in 2015, resulting in a threat to neighboring nations. We evaluated the possibility of using a digital surveillance system based on web searches and social media data to monitor this MERS outbreak. We collected the number of daily laboratory-confirmed MERS cases and quarantined cases from May 11, 2015 to June 26, 2015 using the Korean government MERS portal. The daily trends observed via Google search and Twitter during the same time period were also ascertained using Google Trends and Topsy. Correlations among the data were then examined using Spearman …
Can Instagram Posts Help Characterize Urban Micro-Events?, Kasthuri Jayarajah, Archan Misra
Can Instagram Posts Help Characterize Urban Micro-Events?, Kasthuri Jayarajah, Archan Misra
Research Collection School Of Computing and Information Systems
Social media content, from platforms such as Twitter and Foursquare, has enabled an exciting new field of social sensing, where participatory content generated by users has been used to identify unexpected emerging or trending events. In contrast to such text-based channels, we focus on image-sharing social applications (specifically Instagram), and investigate how such urban social sensing can leverage upon the additional multi-modal, multimedia content. Given the significantly higher fraction of geotagged content on Instagram, we aim to use such channels to go beyond identification of long-lived events (e.g., a marathon) to achieve finer-grained characterization of multiple micro-events (e.g., a person …
Collective Rumor Correction On The Death Hoax Of A Political Figure In Social Media, Alton Y. K. Chua, Sin-Mei Cheah, Dion Hoe-Lian Goh, Ee-Peng Lim
Collective Rumor Correction On The Death Hoax Of A Political Figure In Social Media, Alton Y. K. Chua, Sin-Mei Cheah, Dion Hoe-Lian Goh, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
Conversations on social media networks that discuss a crisis incident as it unfolds have become a norm in recent years. Left to its own devices, such conversations could quickly degenerate into rumor mills. Little research has thus far examined the correction of rumors on social media. Using the third person effect as a theoretical underpinning, we developed a model of collective rumor correction on social media based on an incident surrounding the death hoax of a political figure. Tweets from Twitter were collected and analyzed for the period when a spike of circulating rumors speculating the demise of Singapore's first …
Poster: Improving Communication And Communicability With Smarter Use Of Text-Based Messages On Mobile And Wearable Devices, Kenny T. W. Choo
Poster: Improving Communication And Communicability With Smarter Use Of Text-Based Messages On Mobile And Wearable Devices, Kenny T. W. Choo
Research Collection School Of Computing and Information Systems
While smartphones have undoubtedly afforded many modern conveniences such as emails, instant messaging or web search, the notifications from smartphones conversely impact our lives through a deluge of information, or stress arising from expectations that we should turn our immediate attention to them (e.g., work emails). In my latest research, we find that the glanceability of smartwatches may provide an opportunity to reduce the perceived disruption from mobile notifications. Text is a common medium for communication in smart devices, the application of natural language processing on text, together with the physical affordances of smartwatches, present exciting opportunities for research to …
Context-Aware Advertisement Recommendation For High-Speed Social News Feeding, Yuchen Li, Dongxiang Zhang, Ziquan Lan, Kian-Lee Tan
Context-Aware Advertisement Recommendation For High-Speed Social News Feeding, Yuchen Li, Dongxiang Zhang, Ziquan Lan, Kian-Lee Tan
Research Collection School Of Computing and Information Systems
Social media advertising is a multi-billion dollar market and has become the major revenue source for Facebook and Twitter. To deliver ads to potentially interested users, these social network platforms learn a prediction model for each user based on their personal interests. However, as user interests often evolve slowly, the user may end up receiving repetitive ads. In this paper, we propose a context-aware advertising framework that takes into account the relatively static personal interests as well as the dynamic news feed from friends to drive growth in the ad click-through rate. To meet the real-time requirement, we first propose …
Are You Charlie Or Ahmed? Cultural Pluralism In Charlie Hebdo Response On Twitter, Jisun An, Haewoon Kwak, Yelena Mejova, Sonia Alonso Saenz De Oger, Braulio Gomez Fortes
Are You Charlie Or Ahmed? Cultural Pluralism In Charlie Hebdo Response On Twitter, Jisun An, Haewoon Kwak, Yelena Mejova, Sonia Alonso Saenz De Oger, Braulio Gomez Fortes
Research Collection School Of Computing and Information Systems
We study the response to the Charlie Hebdo shootings of January 7, 2015 on Twitter across the globe. We ask whether the stances on the issue of freedom of speech can be modeled using established sociological theories, including Huntington’s culturalist Clash of Civilizations, and those taking into consideration social context, including Density and Interdependence theories. We find support for Huntington’s culturalist explanation, in that the established traditions and norms of one’s “civilization” predetermine some of one’s opinion. However, at an individual level, we also find social context to play a significant role, with non-Arabs living in Arab countries using #JeSuisAhmed …
#Greysanatomy Vs. #Yankees: Demographics And Hashtag Use On Twitter, Jisun An, Ingmar Weber
#Greysanatomy Vs. #Yankees: Demographics And Hashtag Use On Twitter, Jisun An, Ingmar Weber
Research Collection School Of Computing and Information Systems
Demographics, in particular, gender, age, and race, are a key predictor of human behavior. Despite the significant effect that demographics plays, most scientific studies using online social media do not consider this factor, mainly due to the lack of such information. In this work, we use state-of-the-art face analysis software to infer gender, age, and race from profile images of 350K Twitter users from New York. For the period from November 1, 2014 to October 31, 2015, we study which hashtags are used by different demographic groups. Though we find considerable overlap for the most popular hashtags, there are also …
On Unravelling Opinions Of Issue Specific-Silent Users In Social Media, Wei Gong, Ee-Peng Lim, Feida Zhu, Pei Hua Cher
On Unravelling Opinions Of Issue Specific-Silent Users In Social Media, Wei Gong, Ee-Peng Lim, Feida Zhu, Pei Hua Cher
Research Collection School Of Computing and Information Systems
Social media has become a popular platform for people toshare opinions. Among the social media mining researchprojects that study user opinions and issues, most focus onanalyzing posted and shared content. They could run into thedanger of non-representative findings as the opinions of userswho do not post content are overlooked, which often happensin today’s marketing, recommendation, and social sensing research.For a more complete and representative profiling ofuser opinions on various topical issues, we need to investigatethe opinions of the users even when they stay silent onthese issues. We call these users the issue specific-silent users(i-silent users). To study them and their …
What Makes A Music Track Popular In Online Social Networks?, Jing Ren, Jialie Shen, Robert John Kauffman
What Makes A Music Track Popular In Online Social Networks?, Jing Ren, Jialie Shen, Robert John Kauffman
Research Collection School Of Computing and Information Systems
Tens of thousands of music tracks are uploaded to the Internet every day through social networks that focus on music and videos, as well as portal websites. While some of the content has been popular for decades, some tracks that have just been released have been completely ignored. So what makes a music track popular? Can we predict the popularity of a music track before it is released? In this research, we will focus on an online music social network, Last.fm, and investigate three key factors of a music track that may have impact on its popularity. They include: the …
Learning To Find Topic Experts In Twitter Via Different Relations, Wei Wei, Gao Cong, Chunyan Miao, Feida Zhu, Guohui Li
Learning To Find Topic Experts In Twitter Via Different Relations, Wei Wei, Gao Cong, Chunyan Miao, Feida Zhu, Guohui Li
Research Collection School Of Computing and Information Systems
Expert finding has become a hot topic along with the flourishing of social networks, such as micro-blogging services like Twitter. Finding experts in Twitter is an important problem because tweets from experts are valuable sources that carry rich information (e.g., trends) in various domains. However, previous methods cannot be directly applied to Twitter expert finding problem. Recently, several attempts use the relations among users and Twitter Lists for expert finding. Nevertheless, these approaches only partially utilize such relations. To this end, we develop a probabilistic method to jointly exploit three types of relations (i.e., follower relation, user-list relation and list-list …
Efficient Collective Spatial Keyword Query Processing On Road Networks, Yunjun Gao, Jingwen Zhao, Baihua Zheng, Gang Chen
Efficient Collective Spatial Keyword Query Processing On Road Networks, Yunjun Gao, Jingwen Zhao, Baihua Zheng, Gang Chen
Research Collection School Of Computing and Information Systems
The collective spatial keyword query (CSKQ), an important variant of spatial keyword queries, aims to find a set of the objects that collectively cover users' queried keywords, and those objects are close to the query location and have small inter-object distances. Existing works only focus on the CSKQ problem in the Euclidean space, although we observe that, in many real-life applications, the closeness of two spatial objects is measured by their road network distance. Thus, existing methods cannot solve the problem of network-based CSKQ efficiently. In this paper, we study the problem of collective spatial keyword query processing on road …
Investigating The Influence Of Offline Friendship On Twitter Networking Behaviors, Young Soo Kim, Felicia Natali, Feida Zhu, Ee-Peng Lim
Investigating The Influence Of Offline Friendship On Twitter Networking Behaviors, Young Soo Kim, Felicia Natali, Feida Zhu, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
We investigate the influence of offline friendship in three specific areas of Twitter networking behaviors: (a) network structure, (b) Twitter content and (c) interaction on Twitter. We observe some interesting findings through the empirical analysis of 2193 pairs of users who are online friends. When these pairs of users know each other offline, they are more likely to (1) respond to the online gesture of friendship from their friend, (2) share mutual online friends, (3) distribute and gather information in their friend’s Twitter network, (4) pay attention to their friend’s tweets, (5) post tweets that might be of interest to …
Posting Topics ≠ Reading Topics: On Discovering Posting And Reading Topics In Social Media, Wei Gong, Ee-Peng Lim, Feida Zhu
Posting Topics ≠ Reading Topics: On Discovering Posting And Reading Topics In Social Media, Wei Gong, Ee-Peng Lim, Feida Zhu
Research Collection School Of Computing and Information Systems
Social media users make decisions about what content to post and read. As posted content is often visible to others, users are likely to impose self-censorship when deciding what content to post. On the other hand, such a concern may not apply to reading social media content. As a result, the topics of content that a user posted and read can be different and this has major implications to the applications that require personalization. To better determine and profile social media users’ topic interests, we conduct a user survey in Twitter. In this survey, participants chose the topics they like …
Friendship Maintenance And Prediction In Multiple Social Networks, Roy Ka-Wei Lee, Ee-Peng Lim
Friendship Maintenance And Prediction In Multiple Social Networks, Roy Ka-Wei Lee, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
Due to the proliferation of online social networks (OSNs), users find themselves participating in multiple OSNs. These users leave their activity traces as they maintain friendships and interact with other users in these OSNs. In this work, we analyze how users maintain friendship in multiple OSNs by studying users who have accounts in both Twitter and Instagram. Specifically, we study the similarity of a user's friendship and the evenness of friendship distribution in multiple OSNs. Our study shows that most users in Twitter and Instagram prefer to maintain different friendships in the two OSNs, keeping only a small clique of …
On Analyzing Geotagged Tweets For Location-Based Patterns, Philips Kokoh Prasetyo, Palakorn Achananuparp, Ee Peng Lim
On Analyzing Geotagged Tweets For Location-Based Patterns, Philips Kokoh Prasetyo, Palakorn Achananuparp, Ee Peng Lim
Research Collection School Of Computing and Information Systems
Geotagged social media is becoming highly popular as social media access is now made very easy through a wide range of mobile apps which automatically detect and augment social media posts with geo-locations. In this paper, we analyze two kinds of location-based patterns. The first is the association between location attributes and the locations of user tweets. The second is location association pattern which comprises a pair of locations that are co-visited by users. We demonstrate that through tracking the Twitter data of Singapore-based users, we are able to reveal association between users tweeting from school locations and the school …
A Comparison Of Fundamental Network Formation Principles Between Offline And Online Friends On Twitter, Felicia Natali, Feida Zhu
A Comparison Of Fundamental Network Formation Principles Between Offline And Online Friends On Twitter, Felicia Natali, Feida Zhu
Research Collection School Of Computing and Information Systems
We investigate the differences between how some of the fundamental principles of network formation apply among offline friends and how they apply among online friends on Twitter. We consider three fundamental principles of network formation proposed by Schaefer et al.: reciprocity, popularity, and triadic closure. Overall, we discover that these principles mainly apply to offline friends on Twitter. Based on how these principles apply to offline versus online friends, we formulate rules to predict offline friendship on Twitter. We compare our algorithm with popular machine learning algorithms and Xiewei’s random walk algorithm. Our algorithm beats the machine learning algorithms on …
A Study On Singapore Haze, Bingtian Dai, Kasthuri Jayarajah, Ee-Peng Lim, Archan Misra, Shriguru Nayak
A Study On Singapore Haze, Bingtian Dai, Kasthuri Jayarajah, Ee-Peng Lim, Archan Misra, Shriguru Nayak
Research Collection School Of Computing and Information Systems
In 2015, Singaporean have experienced one of the worse air pollution crises in history. With datasets from a well-known photo sharing social network, we analyze how this haze affects Singaporean's daily life. We will share our preliminary results in this paper.