Social and Behavioral Sciences Commons^™

Ai In Universities And Libraries, Aaron Tay

Research Collection Library

Everyone is familiar with ChatGPT. But can ChatGPT alone be used for information retrieval? In this Keynote speech, Aaron argues that ChatGPT or similar large language models alone is not sufficient for information retrieval. As databases such as Scopus, Dimensions announce new beta search tools that leverage generative AI, he provides a overview of how these tools that blend search with generative AI (large language models) work (using a technique known as Retrieval Augmented Generation or RAG) and explains the pros and cons of this new class of search tools.

He ends with a prediction of what the next 3 …

Advancing And Championing Research: Research Librarians At Smu Libraries, Lip Hwee Tee, Benedict Yeo, Redzuan Abdullah

Research Collection Library

The presenters discuss the critical value that research librarians bring to the research ecosystem of a university. This overview highlights key responsibilities and functions undertaken by research librarians. In their muti-faceted contributions, research librarians provide well-rounded support to the university, across all user segments, in areas of education and research.

Further to that, Research Librarians lead or contribute as key members to strategic developments and service innovations. These include the development of a systematic literature review support service, setup and expansion of an Investment and Data Studio, and research support in SMU’s entrepreneurship ecosystem.

Writer-Librarian Viewpoint: Ai’S Foreseeable Impact On Literature, Zhe Benedict Yeo

Research Collection Library

In 1982, Roald Dahl wrote a short story about a supercomputer which solves the world's big factual questions in seconds. Next, they used it generate stories and changed the literature scene forever.
Is ChatGPT the cusp of this change?

Benedict, as both a fiction writer and librarian, discusses AI's foreseeable impact on authorship and literature, its applications for writing, and possible implication on classification, credits, and collection with regard to literature, especially fiction.
This presentation features insights from interviews with four writers, talks about the strike by the Writers Guild of America, and about the citing and crediting of AI-generated …

Responsible Practices For Responsible Libraries: The Role Of Libraries In A World Of Generative Ai, Samantha Seah

Research Collection Library

This presentation focuses on generative AI images and potential information literacy and ethical issues relating to the use and creation of AI images. Generative AI technology has made the creation and modification of images easier and more accessible to a layperson. However images are often overlooked in information literacy programmes despite growing evidence that people consume most information through visual and video formats thanks to the rise of social media platforms like TikTok. This presentation will consider ACRL’s framework for Information Literacy for Higher Education, whereby in looking at information creation as a process, we need to not only look …

Academic Libraries In An Open Access And Ai First World – An Attempt To Peer Into The Future, Aaron Tay

Research Collection Library

Technology is rapidly advancing, and AI is becoming more sophisticated everyday, But what is even more exciting is that academic libraries are going to be impacted even more. Why is that? It's because even the most advanced algorithm will not work without data to train on.

Helping Asia’S Elderly To Become Digital Citizens, Wee-Kiat Lim

Asian Management Insights

This needs an urgent ‘whole-of-society’ approach.

Why We Should Remember The Soviet Information Age?, Ksenia Tatarchenko

Research Collection College of Integrative Studies

How to navigate the rapidly changing digital geopolitics of the world today? How do we make sense of digital transformation and its many social, political, cultural, and environmental implications at different locations around the world?

Revisiting The One-Minute Paper: Personal Reflections, Student Engagement And Assessing The Assessment, Rebecca Pappert Maniates

Research Collection Library

The one-minute paper (OMP) is a popular one-shot session assessment which often consists of asking two questions: 1 . What is the most important thing you learned today? 2 . What questions do you still have? Although simple, each question has a purpose. The first is broad, focusing on the importance of concepts learned (Chizmar & Ostrosky, 1998), and promotes active learning and reflection (Stead, 2005). The second assesses the progress of the learning process and where support is still needed (Chizmar & Ostrosky, 1998).Although studies show the OMP is effective when assessing student knowledge before and after one-shot sessions …

Information Literacy Implementation In Smu​, Rajendra Munoo, Zhenyan Li

Research Collection Library

No abstract provided.

How Information Centres Have Been Key Players In The Development Of Our Business Schools​, Rajendra Munoo

Research Collection Library

No abstract provided.

"Would You Like To Be A Library Peer Advisor?", Redzuan Abdullah

Research Collection Library

Librarians leveraging on student peer-to-peer learning to add value to information literacy and learning programmes at the Singapore Management University (SMU) Libraries.

Wtf Online: How Smu Libraries Took A Bite Off The Pandemic, Sumita Govindan, Rajendra Munoo

Research Collection Library

No abstract provided.

Pandemic! Pandemonium! Possibilities! Keep Calm And Carry On Strategies At Singapore Management University (Smu) Libraries, Rajendra Munoo, Zhenyan Li

Research Collection Library

No abstract provided.

Face The Fake Facts: The Roles Of Academic Librarians In Advancing Critical Engagement With Information, Bethany Wilkes

Research Collection Library

No abstract provided.

Open Opportunities: Maximize Open Access To Support Research, Teaching, And Learning At Your Library, Bethany Wilkes

Research Collection Library

No abstract provided.

Iatul Special Interest Group For The Advancement Of Library Services In Emerging Countries (Sig Alice): Highlights, Bethany Wilkes

Research Collection Library

No abstract provided.

Upsizing And Upskilling Library Student Assistants: Experiences From Smu Libraries, Sumita Govindan, Siew Khim Lim, Vincent Ong

Research Collection Library

Introduction: Student Assistants (SAs) play an invaluable role at the Singapore Management University (SMU) Libraries. Investing in SAs is a win-win for both the library and students as peer-to-peer learning becomes more important. In this presentation, participants will learn how we improved the skills of the Student Assistants (SAs) in order to increase the service quality delivered at the desk and helped them acquire skills for their wider professional development. Often the first point of contact at the Library’s services desk, it is critical that SAs hired have the necessary skills and competencies needed to perform their tasks efficiently. Thus, …

Another Player In Citation Database: Are We Subscribing?, Yuyun Wirawati Ishak

Research Collection Library

Digital Science’s Dimensions has been officially launched in January 2018. At a first glance, this is an exciting development, bringing new competition to the existing field, which is dominated by Clarivate’s Web of Science and Elsevier’s Scopus. Since Dimensions is a freemium, features such as full text and citation analytics require a subscription. Prior to subscription, library typically conducts trials and thorough evaluation, measuring the value that Dimensions brings to the institution, comparing it to existing products, calculating the cost of switching, examining its features and contents, and even considering the future of the product and the company.This paper, however, …

Socio-Econo-Politico-Techno-Expialidociuos: Information Literacy In The Increasingly Automated Digital Landscape, Bethany Wilkes, Dianne Cmor

Research Collection Library

No abstract provided.

Plugged In: Identifying Open (& Subscribed) Access, Aaron Tay

Research Collection Library

Scholars have unprecedented access to subscription and open access (OA) content, yet figuring out how to discover and access legitimate versions of articles remains an aggravating experience for many researchers. They face authentication hoops, myriad vendor platforms with uncertain holdings, and mystifying an obscure OA source. Researchers that start with Google Scholar may bypass library authentication and face paywalls. Conversely, library discovery tools fail to expose and deliver much of the available OA content, and especially under-represent Green OA from repositories. Our panel discusses several approaches to improving access discovery by giving scholars tools to identify accessible content and using …

The Privileged Link: Open Access, Version Of Record, Or Let The User Decide?, Lisa Janicke Hinchliffe, Aaron Tay, Maria Aghazarian, Johan Tilstra

Research Collection Library

As the availability of open access (OA) copies continues to grow, platforms and libraries are increasingly facing the possibility of linking users to version of record copies as well as to OA but non-version of record copies of the same article. Some advocate prioritizing linking to OA copies while others argue that the version of record should be prioritized. In many cases, this is a question of whether to link to a copy that the library has licensed over the copies that are freely available; however, the same conundrum can occur with respect to publisher-hosted OA content vs. copies available …

Winning Combination For Collaboration On Plagiarism: Smu Libraries And Student Council Of Discipline (Scd), Mei Tan

Research Collection Library

Plagiarism in higher education is a reality that will not go away any time soon. In Singapore Management University (SMU) Libraries, we observed that there had been an increase in requests for plagiarism workshops in recent years. We also realised from the onset that conducting library workshops on plagiarism would not be sustainable in the long-run.

Thinking Lean: The Relevance Of Gemba-Kaizen And Visual Assessment In Collection Management, Nazimah Ram Nath

Research Collection Library

The Singapore Management University (SMU) Libraries’ have used the LEAN and Six Sigma methodologies in recent years to plan and push for continuous process improvement in their operations. In one assessment project, the Gemba-Kaizen principle from LEAN was adapted and applied to an initiative centered on assessing the library’s Lifestyle print collection. This strategy became a prime agent for change, which resulted in some marked improvements in collection management activities within the SMU Libraries. This case study at SMU Libraries will describe key principles of Gemba- Kaizen and how it was found to be a sustainable tool to drive continuous …

Do Faculty And Librarians See Information Literacy In The Same Way? A Study Of Alignment, Melody Chin, Daniel Walker

Research Collection Library

Faculty and Librarians are two distinct professional groups each with their own subcultures, values and experiences. Hardesty (1995) noted the existence of a "faculty culture" amongst faculty members, which quite likely shapes and influences the way these individuals perceive a highly subjective concept such as Information Literacy (IL). Faculty and Librarians in higher education institutions often work together in the development of IL Programs. However, despite this collaborative relationship, it is not clear as to whether the two professional groups perceive the concept of IL similarly, or whether there exists a divide. Understanding how both professions perceive IL should be …

Leveraging On Data Visualisation & Analytics For Assessment & Innovation, Salihin Mohammed Ali

Research Collection Library

Singapore Management University (SMU) Libraries embarked on its ‘Culture of Assessment’ journey in 2013, geared towards demonstrating fiscal accountability and driving a higher degree of stakeholder engagement. With more than 80% of library staff trained in the use of Lean Six Sigma for business process improvements, it was only natural that the library started putting in place procedures and systems to continuously assess and improve services. For effective decision making, the challenge lies in the normalization, consolidation and visualization of data from the varied library services into a single coherent platform that could be used for making decisions that are …

Integrating An Information Literacy Course And Assessment In The Information Systems Curriculum: A Successful Collaboration Of The Library And Faculty From Singapore Management University, Wei Xia

Research Collection Library

Thispresentation will showcase recent collaborative efforts by faculty and thelibrarian to develop an effective information literacy (IL) course and anassessment plan to measure the learning outcomes. The author collaborated withthe School of Information Systems (SIS) to design a hands-on IL course todevelop research skills in first-year students taking the IS101 (InformationSystems Management) course. Some questions surfaced during the program review.What is the impact and value? Are the students really learning? Answers tothose questions led to transformations of the IL course and assessment.CourseDesignEmbedding IL skills in the schoolcurriculum is the most effective way to deliver just-in-time courses. Beforedesigning the course the …

Disrupting Standard Practices: Applying The Framework For Information Literacy For Higher Education, Bethany Wilkes

Research Collection Library

No abstract provided.

Let’S Work Out! Getting Out Of The Library And Into New Collaborations And Contexts, Bethany Anne Wilkes

Research Collection Library

In order to develop strong campus connections and to expand the reach of library services, it’s important for librarians to engage with faculty and students beyond the library and classroom environments. Some ways in which librarians may do this are through attending campus events, conducting outreach activities in areas such as student resident halls, and by simply visiting campus coffee shops and cafeterias.

Library And Experiential Learning: Taking Collaboration To The Next Level, Yuyun W. Ishak, Vincent Ong

Research Collection Library

To demonstrate the value of academic library, it is imperative to align library’s role and outcomes with the parent institution’s vision and mission (Cottrell, 2011). This paper discusses Singapore Management University Libraries’ initiatives, to tie up library’s instructional services with the university’s vision, especially through collaboration with schools and other departments within the university.

Singapore Management University has a ten-year vision to be an iconic university that provides transformative education for a new generation of graduates. The transformative education translates into an active learning which consists of 3 components: mindset for collaboration, curriculum based on experiential learning, and spaces for …

Framing Digital Literacy: The Acrl Framework, Bethany Anne Wilkes

Research Collection Library

The Association of College and Research Library’s (ACRL) Framework for Information Literacy for Higher Education is a key document for developing and guiding information literacy programmes. In this opinion piece the author posits that the Framework is inclusive of themes and elements that support digital literacy as well, whether it is viewed as a unique literacy or as part of the broader literacy of information literacy. The paper explores the background of the Framework, definitions of digital literacy, and the ways in which the Framework connects to digital literacy. The author argues that the Framework is a relevant guide for …