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Social and Behavioral Sciences Commons

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Walden Dissertations and Doctoral Studies

Qualitative

Economics

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Full-Text Articles in Social and Behavioral Sciences

Strategies Hospitality Leaders Use To Reduce Employee Turnover, Borislav Perev Jan 2018

Strategies Hospitality Leaders Use To Reduce Employee Turnover, Borislav Perev

Walden Dissertations and Doctoral Studies

Employee turnover is a global problem with adverse effects on financial performance and sustainability of organizations. In the hospitality industry, employee turnover levels increased to 58.8%, and the associated cost of turnover may be more than 100% of an employee's yearly wage, with a total loss of over $25 billion a year. The purpose of this single case study was to explore strategies used by hospitality leaders in the southeastern United States to reduce employee turnover. The conceptual framework was the transformational leadership theory. Purposeful selection of participants included leaders with experience in developing and implementing strategies for reducing employee …


The Relationship Between Computer-Mediated Communication And The Employment Of Deaf People, James A. Schiller Jan 2011

The Relationship Between Computer-Mediated Communication And The Employment Of Deaf People, James A. Schiller

Walden Dissertations and Doctoral Studies

Job satisfaction results from a workplace meeting individual needs for income, belonging, and professional growth. Accordingly, core factors contributing to satisfaction vary across individuals and groups. Deaf people have traditionally located satisfying employment among enclaves of other deaf people working within the predominantly manufacturing oriented economy of the 20th Century. With the current shift toward more spatially distributed service industries in the 21 stcentury, there is little research on factors that contribute to job satisfaction among deaf people engaged in this new workforce. Operating from a theoretical perspective of worker/environment fit proposed by Alderfer, the exploratory correlational study investigated relationships …