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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Stress And Burnout: Empathy, Engagement, And Retention In Healthcare Support Staff, Burnette Vidal
Stress And Burnout: Empathy, Engagement, And Retention In Healthcare Support Staff, Burnette Vidal
Walden Dissertations and Doctoral Studies
Research on stress and burnout and their influence on empathy, engagement, and retention, in healthcare support staff is scarce in the literature. The theoretical framework for this study was the conservation of resources (COR) theory which claims that when people are stressed, emotionally exhausted, and experiencing burnout, they protect and preserve their physical and mental resources from becoming depleted by reducing their effort and withdrawing from work. The key research question was: Does burnout mediate the relationship between stress and empathy, engagement, and turnover intentions in healthcare support staff working in a Federally Qualified Health Center (FQHC)? This quantitative, non-experimental, …
Recognizing And Anticipating Stress Related Complacent Behavior In Manufacturing Industries, Ricardo Alberto Pineda
Recognizing And Anticipating Stress Related Complacent Behavior In Manufacturing Industries, Ricardo Alberto Pineda
Walden Dissertations and Doctoral Studies
Numerous safety studies suggest that stress complacency related accidents in manufacturing industries continue to cause injuries or fatalities because of the absence of emotional resources for leaders, who are unable to prevent accidents when these conditions exist. Leaders of the manufactory industries may not have the appropriate emotional measures which are significant to recognize employees' underlying complacent behavior. The purpose of this quantitative correlational study was to evaluate the relationship between leaders' emotional intelligence resources and their ability to manage to prevent injuries and fatalities in the workplace. The research questions address key traits of emotional intelligence regarding emotional perceptions …