Open Access. Powered by Scholars. Published by Universities.®

Social and Behavioral Sciences Commons

Open Access. Powered by Scholars. Published by Universities.®

UNLV Theses, Dissertations, Professional Papers, and Capstones

2018

Change Management

Articles 1 - 2 of 2

Full-Text Articles in Social and Behavioral Sciences

Managing Data-Driven Change: A Model Of Unintended Deviation, Sang-Mun Ray Cho Dec 2018

Managing Data-Driven Change: A Model Of Unintended Deviation, Sang-Mun Ray Cho

UNLV Theses, Dissertations, Professional Papers, and Capstones

Data-driven change in hospitality gaming is desirable because of the opportunities to leverage untapped sources of rich and abundant marketing data. However, change has been difficult to implement as indicated by a lack of widespread adoption. Some have attributed these difficulties to cultural, structural, and other generic factors but these explanations fail to explain the root dynamics of data-driven change.

In this dissertation, it is theorized that data-driven change requires a particular form of social interaction, which are called analytical bonds (AB). The suggestion was that there is a sender of an analytic deliverable and a receiver that makes a …


A Quantitative Study Of Mitigating Resistance To Change Through A Neuro Linguistic Approach: With The Use Of Narratives And A Neuro Linguistic Pattern, Mary J. Sanders May 2018

A Quantitative Study Of Mitigating Resistance To Change Through A Neuro Linguistic Approach: With The Use Of Narratives And A Neuro Linguistic Pattern, Mary J. Sanders

UNLV Theses, Dissertations, Professional Papers, and Capstones

Resistance to organizational change by employees and management delays implementation, creates emotional stress for both, and reduces the potential savings from rapid change implementation. The delay comes from organizational members’ beliefs stuck in the status quo thus reducing the change’s potential improvement in productivity and effectiveness. If beliefs about the change could be embraced creating organizational readiness, these negative effects could be mitigated and improvements in productivity could be realized sooner.

Reducing the resistance to organizational change through the use of metaphors and a specific neuro linguistic programming pattern (NLP) is the focus of this research study. NLP was originally …