Social and Behavioral Sciences Commons^™

Linking Pre-Meeting Communication To Meeting Effectiveness, Joseph A. Allen, Nale Lehmann-Willenbrock, Nicole Landowski

Psychology Faculty Publications

Purpose – This study investigates the importance of communication that occurs just before workplace meetings (i.e., pre-meeting talk). We explore how four specific types of pre-meeting talk (small talk, work talk, meeting preparatory talk, and shop talk) impact participants' experiences of meeting effectiveness. Moreover, we investigate the role of participants’ personality in the link between pre-meeting talk and perceived meeting effectiveness.

Design/methodology/approach – Data were obtained using an online survey of working adults (N = 252). Because pre-meeting talk has not been studied previously, a new survey measure of meeting talk was developed.

Findings – Pre-meeting small talk was a …

Naturalistic Decision Making In After-Action Review Meetings: The Implementation Of And Learning From Post- Fall Huddles, Roni Reiter-Palmon, Victoria Kennel, Joseph A. Allen, Katherine J. Jones, Anne M. Skinner

Psychology Faculty Publications

The purpose of this study was to add to our understanding of naturalistic decision making (NDM) in health care and how after-action reviews (AARs) can be utilized as a learning tool to reduce errors. The study focused on the implementation of a specific form of AAR, a post-fall huddle, to learn from errors and reduce patient falls. Utilizing 17 hospitals that participated in this effort, information was collected on 226 falls over a period of 16 months. The findings suggested that the use of self-guided post-fall huddles increased over the time of the project, indicating adoption of the process. Additionally, …

Understanding Workplace Meetings: A Qualitative Taxonomy Of Meeting Purposes, Joseph A. Allen, Tammy Beck, Cliff Scott, Steven G. Rogelberg

Psychology Faculty Publications

Purpose - Meetings are a workplace activity that deserves increased attention from researchers and practitioners. Previous researchers attempted to develop typologies of meeting purpose with limited success. Through a comparison of classification methodologies, we consider a taxonomy as the appropriate classification scheme for meeting purpose. The goal of our study is to propose a taxonomy of meeting purpose. We then utilize the developed taxonomy to investigate the frequency with which a representative sample of working adults engaged in meetings of these varying purposes. Our proposed taxonomy provides relevant classifications for future research on meetings and serves as a useful tool …