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Labour-Management Relations Within The Fire Service: Building Trust And Respect, John Dehooge
Labour-Management Relations Within The Fire Service: Building Trust And Respect, John Dehooge
MPA Major Research Papers
This paper examines the conditions and characteristics for establishing and maintaining a successful labour-management relationship between fire chiefs and association presidents based on a survey and interview with a fire chief and association president from the Waterloo Fire Department (WFD). The findings reveal that the functional and effective labour-management relationship in Waterloo is characterized by shared organizational and relational values, a strong relationship with other staff members and the council the fire chief reports to, and mutual trust and respect.