Open Access. Powered by Scholars. Published by Universities.®
Social and Behavioral Sciences Commons™
Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 1 of 1
Full-Text Articles in Social and Behavioral Sciences
Users’ Sentiment Analysis Toward National Digital Library Of India: A Quantitative Approach For Understanding User Perception, Ritu Sharma, Sarita Gulati, Amanpreet Kaur, Rupak Chakravarty
Users’ Sentiment Analysis Toward National Digital Library Of India: A Quantitative Approach For Understanding User Perception, Ritu Sharma, Sarita Gulati, Amanpreet Kaur, Rupak Chakravarty
Library Philosophy and Practice (e-journal)
Sentiment analysis is also known as opinion mining. Sentiment analysis is contextual mining of text which identifies and extracts subjective information in textual data. It is extremely used by business, educational organizations, and social media monitoring to gain the general outlook of the wide public regarding their product and policy. The current study looks for gaining insights into user reviews on the National Digital Library of India (NDLI) mobile app (android and iOS). For this purpose, sentiment analysis will be used. It yields an average of 3.64/5 ratings based on 11,861 reviews. The dataset includes a total of 4560 user …