Social and Behavioral Sciences Commons^™

Participation Of Academic Libraries And Provision Of Covid-19 Information Services During The Pandemic In Nigeria, Flora Orewa

Library Philosophy and Practice (e-journal)

Information was sought on the level of collaboration between academic libraries and known key players championing the prevention and control of COVID-19, the activities carried out in compliance with set protocols, information services offered, and the challenges faced. Results showed moderate level of collaboration and very limited direct synergistic interaction with public health groups, while they provided patrons with an avenue to source updates from library websites. There was high compliance with COVID-19 prevention guidelines; however, there was no specialized COVID-19 information service desk for patrons' inquiries. Libraries participated in the dissemination of COVID-19 information during the pandemic, especially to …

Use Of Social Media Space For Library Service Delivery: Evidence From Southern Nigeria Universities, Titilayo Comfort Ilesanmi Mrs., Iyabo Mabawonku Prof.

Library Philosophy and Practice (e-journal)

The incorporation of social media into service delivery by librarians is essential to render tandem library services to the users in the universities. Literature has established the awareness and perception of emerging technology for personal use while there is a paucity of literature on the use of social media for library service delivery. Therefore, this study was designed to investigate the use of social media for service delivery by librarians in Southern Nigeria universities. Survey research design was adopted for the study. The population of the study comprised the librarians in the university in Southern Nigeria. Total enumeration technique was …

Information Resources Availability, Staff Quality And Information Services Delivery By Libraries In French-Based Institutions In Lagos And Oyo States, Nigeria, Whenayon Daniel Hundo

Library Philosophy and Practice (e-journal)

A special library is established to provide information resources and services which are of direct relevance to the interest and activities of the parent institution. Information services delivery in special libraries assists in providing, storing, retrieving and disseminating information to the clientele of such libraries. However, poor information service delivery appears to be rampant in special libraries especially in Nigeria nowadays. This study, therefore, investigated the influence of information resources availability and staff quality on information service delivery in libraries of French-based institutions in Lagos and Oyo States, Nigeria. In order to achieve the objectives of the study, six (6) …

Analysis Of Factors That Influence Users’ Willingness To Pay For The Services Of Iranian Academic Libraries By Using The Contingent Valuation Method, Vida Seifouri, Fahimeh Babalhavaeji, Fatemeh Nooshin Fard, Dariush Matlabi

Library Philosophy and Practice (e-journal)

Background: The demand for evaluation methods of Academic libraries has resulted from the fact that universities are being recognized as an important economic asset of national competitiveness. This realization has led to an attempt to verify the effectiveness of investment in higher education, and Academic libraries also have had a chance to reconsider and promote the importance of their existence to their universities.

Objectives: The aim of the study was to estimate the economic value of a variety of academic library services and identify demographic, individual, sociological and technology factors affecting users’ willingness to pay by using the contingent valuation …

Stepping Up The Ladder To Meet User Needs: Innovative Library Services And Practices In A Nigerian University Of Technology., Nkeiru Emezie

Library Philosophy and Practice (e-journal)

Innovative services and practices are the buzzwords in today’s libraries. Changes brought about by the electronic environment has impacted on libraries and caused a transformation in services and practices. Consequently, the library of the Federal University of Technology Owerri (FUTO) has keyed into this paradigm by changing its conventional approach. This article explored various innovative services and practices in FUTO library. It also identified the benefits and extent of innovative services and practices in the library. A descriptive survey was adopted for the study while questionnaire was used as data collection instrument. Findings revealed a remarkable increase in library patronage, …

Expectations On Library Services, Library Quality (Libqual) Dimension And Library Customer Satisfaction: Relationship To Customer Loyalty, Arlyn Selga Cristobal

Library Philosophy and Practice (e-journal)

This study examined the library users’ minimum acceptable, desired, and actual observed service performance level of the University of Saint Louis (USL) College Library along the four service quality dimensions: access to information (AI), affect of service (AS), library as place (LP) and information control (IC). It also sought to determine the interrelationships of library service quality, satisfaction with library services, and loyalty to library and its services. This study utilized a questionnaire ased on (a) the LIbQUAL™ 2003 by the Academic and Research Libraries (ARL) and Texas A&M University Libraries; (b) satisfaction on library services; and (c) loyalty measures. …