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Full-Text Articles in Social and Behavioral Sciences

A New Family Member Or Just Another Digital Interface? Smart Speakers In The Lives Of Families With Young Children, Giovanna Mascheroni Apr 2024

A New Family Member Or Just Another Digital Interface? Smart Speakers In The Lives Of Families With Young Children, Giovanna Mascheroni

Human-Machine Communication

Based on longitudinal qualitative research involving twenty families with at least one child aged eight or younger, the article provides an account of how families, as distinctive communicative figurations, adopt, use and make sense of smart speakers through diverse socially situated practices. Findings show that parents and children enter in a communicative relationship with smart speakers based on their attribution of human-like or machine-like traits to the device, and the device response to their expectations. Moreover, engaging in communicative practices through and with smart speakers, family members subvert or reinforce existing power relations. However, smart speakers acquire new agency by …


Chatgpt, Lamda, And The Hype Around Communicative Ai: The Automation Of Communication As A Field Of Research In Media And Communication Studies, Andreas Hepp, Wiebke Loosen, Stephan Dreyer, Juliane Jarke, Sigrid Kannengießer, Christian Katzenbach, Rainer Malaka, Michaela Pfadenhauer, Cornelius Puschmann, Wolfgang Schulz Jul 2023

Chatgpt, Lamda, And The Hype Around Communicative Ai: The Automation Of Communication As A Field Of Research In Media And Communication Studies, Andreas Hepp, Wiebke Loosen, Stephan Dreyer, Juliane Jarke, Sigrid Kannengießer, Christian Katzenbach, Rainer Malaka, Michaela Pfadenhauer, Cornelius Puschmann, Wolfgang Schulz

Human-Machine Communication

The aim of this article is to more precisely define the field of research on the automation of communication, which is still only vaguely discernible. The central thesis argues that to be able to fully grasp the transformation of the media environment associated with the automation of communication, our view must be broadened from a preoccupation with direct interactions between humans and machines to societal communication. This more widely targeted question asks how the dynamics of societal communication change when communicative artificial intelligence—in short: communicative AI—is integrated into aspects of societal communication. To this end, we recommend an approach that …