Social and Behavioral Sciences Commons^™

Contextualising Workplace Stress: The Experience Of Bank Employees In Nigeria, A. Oke, Patrick Dawson

Faculty of Commerce - Papers (Archive)

This article draws attention to the contextual dimensions to workplace stress and advocates the need for more sociological research. In a study of ten banking organizations in Nigeria, quantitative data are captured using a survey instrument and qualitative data are collected through a series of semi-structured interviews. This dual methods approach is used to investigate workplace stress and a key finding is that employee experience of stress reflects both individual characteristics as well as more collective qualities that are shaped by contextual factors. We conclude that too much emphasis is placed on individual-based programmes for managing stress and that more …