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Social and Behavioral Sciences Commons™
Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 2 of 2
Full-Text Articles in Social and Behavioral Sciences
Workplace Culture In Academic Libraries : The Early 21st Century, Kelly D. Blessinger, Paul Hrycaj
Workplace Culture In Academic Libraries : The Early 21st Century, Kelly D. Blessinger, Paul Hrycaj
Faculty Publications
Organizational culture and leadership: exploring perceptions and relationships / Pamela S. Bradigan and Lynda J. Hartel -- Building on our strengths: working towards a preferred workplace culture / Carol Shepstone and Lyn Currie -- Organizational culture and administrative change: a case study at a metropolitan academic library / Jason Martin -- Organizational climate assessment and improvement planning / Patricia MacDonald -- Helping new librarians find success and satisfaction in the academic library / Rebecca K. Miller -- Beyond diversity: moving towards inclusive work environments / Paula M. Smith -- Cultural competencies in authentic leadership / Joan Giesecke and Charlene Maxey-Harris …
Problem Patrons: All Shapes And Sizes, Kelly D. Blessinger
Problem Patrons: All Shapes And Sizes, Kelly D. Blessinger
Faculty Publications
Every type of library will inevitably have problem patrons, but this article focuses
mainly on public and academic libraries. As the times have changed, so has the magnitude of the problem patrons. Problems of the past seem irrelevant compared to some of the problems we are currently facing. Discussed in this article are particular types of problem behavior, including, but not limited to anger, harassment of staff, and homelessness. The types of each category include examples to illustrate each concern, and possible remedies.