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Full-Text Articles in Social and Behavioral Sciences
Online Retirement Planning Training: The Effects Of Usability On Cognitive Load And Retirement Planning Activity Levels, Natasha Hardy
Online Retirement Planning Training: The Effects Of Usability On Cognitive Load And Retirement Planning Activity Levels, Natasha Hardy
Dissertations, Master's Theses and Master's Reports
The shift from defined benefit to defined contribution retirement plans for the current generation of retiree planners, Generation X, has placed the onus on individuals to gather, comprehend, and utilize complex financial information in order to plan their own retirement. Low savings rates and retirement planning activity indicate that individuals are not up to the challenge. This research investigates the interplay of three facets of cognitive load, usability, tech and retirement anxiety and the effects of a usability intervention on retirement planning activity levels.
Study 1 used semi-structured interviews and cognitive task analysis to explore themes of computer and retirement …