Social and Behavioral Sciences Commons^™

Eassistant: Cognitive Assistance For Identification And Auto-Triage Of Actionable Conversations, Hamid R. Motahari Nezhad, Kalpa Gunaratna, Juan Cappi

Kno.e.sis Publications

The browser and screen have been the main user interfaces of the Web and mobile apps. The notification mechanism is an evolution in the user interaction paradigm by keeping users updated without checking applications. Conversational agents are posed to be the next revolution in user interaction paradigms. However, without intelligence on the triage of content served by the interaction and content differentiation in applications, interaction paradigms may still place the burden of information overload on users. In this paper, we focus on the problem of intelligent identification of actionable information in the content served by applications, and in particular in …