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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
How To Train For Building Communication Skills, Susan Wehmeyer
How To Train For Building Communication Skills, Susan Wehmeyer
University Libraries' Staff Publications
Excellent communication skills are essential in any service organization but especially so in libraries where the service provided is information. Training in communication skills can help library staff deliver more efficient and effective service, become better managers, share information to improve teamwork, and cope with new technologies that have an impact on other work skills.