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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Mongolian Libraries Assessment: A Collaboration Between Western Washington University And The American Center For Mongolian Studies, J. Gabe Gossett, Jenny K. Oleen
Mongolian Libraries Assessment: A Collaboration Between Western Washington University And The American Center For Mongolian Studies, J. Gabe Gossett, Jenny K. Oleen
Western Libraries Departmental, Committee, and Working Group Documents
In November, 2015, Western Washington University (WWU) librarians Jenny Oleen and Gabe Gossett, the authors of this report, were invited to visit Ulaanbaatar in order to do a preliminary assessment of library services in the area and participate in a conference. The assessment was supported by the American Center for Mongolian Studies (ACMS) and WWU with the purpose of identifying ways in which there could be improved collaboration and development between Mongolian libraries, ACMS, and WWU (Western Libraries in particular). The librarians made numerous site visits over a two week period in Ulaanbaatar and the surrounding area to gather information …
Implementing Reference Statistics Collection Software At Multiple Library Service Points, J. Gabe Gossett, Elizabeth Stephan, Rebecca M. Marrall
Implementing Reference Statistics Collection Software At Multiple Library Service Points, J. Gabe Gossett, Elizabeth Stephan, Rebecca M. Marrall
Western Libraries Faculty and Staff Publications
Purpose– The purpose of this article is to explore the process of implementing LibAnswers, a reference statistics collection and analysis software, at multiple service points in an academic library and to outline the benefits of the process. Design/methodology/approach– The article outlines the process used to implement a statistics software, including initial testing, development of categories and terms used to define the question types, and training of library staff. Findings– Implementing a statistics program at multiple service points takes flexibility and patience. The biggest challenge faced was developing common terms to define what each desk did and how the statistics would …
Implementing Reference Statistics Collection Software At Multiple Library Service Points, J. Gabe Gossett, Elizabeth Stephan, Rebecca Marrall
Implementing Reference Statistics Collection Software At Multiple Library Service Points, J. Gabe Gossett, Elizabeth Stephan, Rebecca Marrall
J. Gabe Gossett
Purpose– The purpose of this article is to explore the process of implementing LibAnswers, a reference statistics collection and analysis software, at multiple service points in an academic library and to outline the benefits of the process. Design/methodology/approach– The article outlines the process used to implement a statistics software, including initial testing, development of categories and terms used to define the question types, and training of library staff. Findings– Implementing a statistics program at multiple service points takes flexibility and patience. The biggest challenge faced was developing common terms to define what each desk did and how the statistics would …