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Social and Behavioral Sciences Commons

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Western University

MPA Major Research Papers

Theses/Dissertations

2023

E-Government

Articles 1 - 2 of 2

Full-Text Articles in Social and Behavioral Sciences

Municipal Pathways Towards Digital Government: Ontario’S Municipal Modernization Program And The Determinants Of Technology Adoption, Owen Jaggard Aug 2023

Municipal Pathways Towards Digital Government: Ontario’S Municipal Modernization Program And The Determinants Of Technology Adoption, Owen Jaggard

MPA Major Research Papers

Ontario’s municipalities exist at various stages of e-government adoption. Municipalities are faced with the challenge of adopting new technologies to meet expanding services demands. Both municipalities and the Provincial government face the challenge of developing policies to support information and communication technologies (ICT) adoption. Understanding the unique determinants of technology adoption can assist with this policy making. The study answers how organizational factors affect ICT adoption in small and rural municipalities; and how Ontario’s municipal modernization funding interacts with these determinants. The study examines the determinants of ICT adoption for ICT policies, online services, and electronic records management systems. Focusing …


Measuring Public Value Through Local E-Government, Kevin De Leebeeck Apr 2023

Measuring Public Value Through Local E-Government, Kevin De Leebeeck

MPA Major Research Papers

In response to the fulfillment of public expectations and the shortcomings of new public management, one alternative approach that has received recent attention is the concept of public value. The use of information and communication technologies (ICTs) has provided an affordance for the development of e-government profiles that principally aim to create public value. As evaluative research, this project contributes to the quantitative development of the public value construct by establishing and assessing relationships between ICT and public value frameworks. Through the use of common website metrics and other previously used dichotomous indicators, the levels of digital public value are …