Social and Behavioral Sciences Commons^™

The Moving Targets Of Teaching And Technology: Virtual Reference As Information Literacy Intermediary, Melanie Mills, Jennifer Robinson

Technology in Education Symposium (TIES)

Libraries have been moving traditional services to the digital environment for some time now; first, with a measure of reluctance and now with enthusiasm (Anderson 2011, 290). But is the act of migrating library services to online platforms, in and of itself, enough? Have we sufficiently addressed the challenges and fully realized the opportunities that technology affords? Using virtual reference as a case study, we will explore the pedagogical role of academic librarians in higher education. In particular, we will attempt to address the following questions: What can virtual reference teach us about our role as teachers? Is it possible …