Social and Behavioral Sciences Commons^™

From Anecdotes To Data: Leveraging Our Assessment Toolkit To Determine How A New Curriculum Measures Up, Rachel Wishkoski, Alex J. Sundt, Katie Strand, Deanna Allred

Library Faculty & Staff Presentations

This presentation shared the design and results of a mixed-methods assessment of a new library curriculum for ENGL 2010, the required English Composition course at Utah State University. Piloted with two sections of the course in fall semester 2019, this new three-session curriculum was grounded in case-based problem-based learning (CBPBL), a specific type of problem-based learning (PBL) in which students work together to solve real life scenarios and immediately apply their skills to a relevant and complex problem. Student teams used case studies to practice source evaluation, topic development, and synthesis of research in writing. Multiple assessment methods afforded us …

A ‘Culture Of Assessment’ Planning Toolkit: Blueprints To Organically Grow Assessment Capacity And Support, Lindsay Ozburn

Library Faculty & Staff Presentations

A well-rounded Culture of Assessment was crucial for success.

The new position provided opportunities to explore a wide range of prescripted and organically grown assessment initiatives.

The primary goal was to build assessment capacity and support, and break down silos that caused communication to collapse.

Virtual Reference Power Boost: Conducting A Chat Transcript Analysis At Utah State University, Teagan Eastman, Mckenzie Hyde, Katie Strand, Mckenzie Hyde

Library Faculty & Staff Presentations

Chat reference at USU Libraries has decreased since introducing the service. In order to understand this trend, we analyzed a year’s worth of chat transcripts from August 2016 to August 2017. In addition to examining the types and timing of patron questions, we coded qualities of the chat interactions themselves. We will share how the results of our analysis might inform future changes to the chat reference service and staff training in an effort to “level up” the library’s virtual reference.