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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

How To Use Qualitative Research To Design A Managerially Useful E-Service Questionnaire, John R. Rossiter Jan 2012

How To Use Qualitative Research To Design A Managerially Useful E-Service Questionnaire, John R. Rossiter

Faculty of Commerce - Papers (Archive)

E-service questionnaires must be content-aligned with the company or organization’s customer relationship management system (CRM). Four phases of qualitative research will ensure this alignment. The first phase is a qualitatively evaluative search of the practitioner literature on e-retailing, both B2B and B2C, and on CRM so as to capture evolving knowledge in both fields. The second phase is individual depth interviews (IDIs) with potential, current, and lapsed customers to map their e-interactive behavior and experiences. The third phase is dyadic depth interviews (DDIs) with the marketing manager and the website designer to fully understand the company’s current and potential e-service …


Informing Destination Recommender Systems Design And Evaluation Through Quantitative Research, Ulrike Gretzel, Yeong-Hyeon Hwang, Daniel Fesenmaier Jan 2012

Informing Destination Recommender Systems Design And Evaluation Through Quantitative Research, Ulrike Gretzel, Yeong-Hyeon Hwang, Daniel Fesenmaier

Faculty of Commerce - Papers (Archive)

Purpose - Destination recommender systems need to become truly human-centric in their design and functionality. This requires a profound understanding of human interactions with technology as well as human behavior related to information search and decision-making in the context of travel and tourism. This paper seeks to review relevant theories that can support the development and evaluation of destination recommender systems and to discuss how quantitative research can inform such theory building and testing. Design/methodology/approach - Based on a review of information search and decision-making literatures, a framework for the development of destination recommender systems is proposed and the implications …


Becoming An 'Authorised' Postgraduate Research Writer, Bronwyn James Jan 2012

Becoming An 'Authorised' Postgraduate Research Writer, Bronwyn James

Senior Deputy Vice-Chancellor and Deputy Vice-Chancellor (Education) - Papers

No abstract provided.


Conducting Sensitive Research In The Present And Past Tense: Recounting The Stories Of Current And Former Child Domestic Workers, Natascha Klocker Jan 2012

Conducting Sensitive Research In The Present And Past Tense: Recounting The Stories Of Current And Former Child Domestic Workers, Natascha Klocker

Faculty of Science - Papers (Archive)

In recent years, scholarship on children's work has increasingly incorporated the perspectives of working children. Although laudable, this shift toward children's inclusion in research has concentrated on those employed at the time of data collection. Former child workers have largely been overlooked as a source of information. This paper reflects on research conducted with current and former child domestic workers in Tanzania. The child domestic working experiences reported by those two groups diverged markedly: those who had already ceased employment reported far higher rates of dissatisfaction with child domestic work, and far more experiences of exploitation and abuse, than those …


Doing Participatory Action Research And Doing A Phd: Words Of Encouragement For Prospective Students, Natascha Klocker Jan 2012

Doing Participatory Action Research And Doing A Phd: Words Of Encouragement For Prospective Students, Natascha Klocker

Faculty of Science - Papers (Archive)

No abstract provided.


Participatory Action Research: Relevance And Use For Contemporary Nursing Research, Lorna Moxham Jan 2012

Participatory Action Research: Relevance And Use For Contemporary Nursing Research, Lorna Moxham

Faculty of Science, Medicine and Health - Papers: part A

This paper will demonstrate how, using a collaborative, inclusive research methodology, positive impacts on clinical practice and enhanced client outcomes can be achieved.


A Randomized Controlled Trial Investigating The Effect Of Pycnogenol And Bacopa Cdri08 Herbal Medicines On Cognitive, Cardiovascular, And Biochemical Functioning In Cognitively Healthy Elderly People: The Australian Research Council Longevity Intervention (Arcli) Study Protocol (Anzctr12611000487910), Con K. Stough, Matthew P. Pase, Vanessa Cropley, Stephen P. Myers, Karen Nolidin, Rebecca King, David Camfield, Keith Wesnes, Andrew Pipingas, Kevin Croft, Dennis Chang, Andrew Scholey Jan 2012

A Randomized Controlled Trial Investigating The Effect Of Pycnogenol And Bacopa Cdri08 Herbal Medicines On Cognitive, Cardiovascular, And Biochemical Functioning In Cognitively Healthy Elderly People: The Australian Research Council Longevity Intervention (Arcli) Study Protocol (Anzctr12611000487910), Con K. Stough, Matthew P. Pase, Vanessa Cropley, Stephen P. Myers, Karen Nolidin, Rebecca King, David Camfield, Keith Wesnes, Andrew Pipingas, Kevin Croft, Dennis Chang, Andrew Scholey

Faculty of Social Sciences - Papers (Archive)

Background One of the major challenges associated with our ageing population is the increasing incidence of age-associated cognitive decline, which has significant implications for an individual's ability to lead a productive and fulfilling life. In pure economic terms the costs of ageing reflects decreased productivity and engagement with the workforce. The maintenance of brain health underpinning intact cognition is a key factor to maintaining a positive, engaged, and productive lifestyle. In light of this, the role of diet, including supplementation with nutritional and even pharmacological interventions capable of ameliorating the neurocognitive changes that occur with age constitute vital areas of …


Critical Geographies With The State: The Problem Of Social Vulnerability And The Politics Of Engaged Research, Pauline M. Mcguirk, Phillip O'Neill Jan 2012

Critical Geographies With The State: The Problem Of Social Vulnerability And The Politics Of Engaged Research, Pauline M. Mcguirk, Phillip O'Neill

Faculty of Social Sciences - Papers (Archive)

State interventions to govern social vulnerability highlight the complexity of contemporary states, marked by neoliberal agenda but also by progressive interventions and the desire for effectiveness. This paper draws on collaborative research with government agencies on social vulnerability in the Hunter region to assess the desirability of undertaking critical geographies with the state. We see states as contested terrains invested with the institutional capacity to mobilise diverse political projects. We argue that critical research in partnership with states is possible, as are mobilisations of the agency of state institutions to promote progressive policy development. The paper explores how we might …


Reducing Unwarranted Variation In Healthcare Service Delivery Systems: Key Issues, Research Challenges And Potential Solutions, Nagesh Shukla, Senevi Kiridena, Nishikant Mishra Jan 2012

Reducing Unwarranted Variation In Healthcare Service Delivery Systems: Key Issues, Research Challenges And Potential Solutions, Nagesh Shukla, Senevi Kiridena, Nishikant Mishra

Faculty of Engineering and Information Sciences - Papers: Part A

There is a growing need worldwide to increase the quality and productivity of healthcare services delivery. To this end, analysing and reducing unwarranted variations in healthcare has attracted much attention in recent times. However, current modelling and simulation approaches to reduce unwarranted variations suffer from numerous limitations. Consequently, service improvement efforts have often failed to deliver expected results. This paper discusses the key issues associated with reducing unwarranted variations in hospital service delivery systems, and proposes a research framework that aims at overcoming these issues. In doing so, it highlights the need for: accurately and efficiently modelling complex service delivery …


Using Research To Identify Teaching And Learning Innovations That Will Better Prepare Nursing Students For Professional Practice, Dominique Parrish, Kay Crookes, Patrick A. Crookes Jan 2012

Using Research To Identify Teaching And Learning Innovations That Will Better Prepare Nursing Students For Professional Practice, Dominique Parrish, Kay Crookes, Patrick A. Crookes

Faculty of Science, Medicine and Health - Papers: part A

In Australia, data is collected by universities across students' institutional tenure to measure and monitor student learning, engagement and experience (DEEWR 2009). This data is often used to assess the performance of a subject, course, faculty or university and also to inform potential marketing materials and campaigns. However, there is very little data (if any) collected to enable universities to assess how well their educational programmes are preparing students for professional practice. This paper is based on a pilot study that aimed to address this gap by asking recent university graduates to provide some feedback on how their undergraduate nursing …