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Social and Behavioral Sciences Commons

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University of Tennessee, Knoxville

Social Psychology

Artificial Intelligence

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Full-Text Articles in Social and Behavioral Sciences

Asch And Ai: Conformity To Non-Human Intelligence, Andrew Stephen Heim Dec 2020

Asch And Ai: Conformity To Non-Human Intelligence, Andrew Stephen Heim

Masters Theses

Conformity is the process that occurs when we submit to group pressures. These pressures can come from normative social influence, a desire to be liked, and informational social influence, the belief that the group has information that we do not. In the current study, the classic Asch line judgment paradigm is combined with virtual reality technology to study social influence in groups of both humans and artificial intelligences. Additionally, the line judgment task is varied as either unambiguous or ambiguous. The results indicated that participants were more likely to not conform to unambiguous stimuli and artificial intelligence confederates. Response times …


Modeling The Consumer Acceptance Of Retail Service Robots, So Young Song Aug 2017

Modeling The Consumer Acceptance Of Retail Service Robots, So Young Song

Doctoral Dissertations

This study uses the Computers Are Social Actors (CASA) and domestication theories as the underlying framework of an acceptance model of retail service robots (RSRs). The model illustrates the relationships among facilitators, attitudes toward Human-Robot Interaction (HRI), anxiety toward robots, anticipated service quality, and the acceptance of RSRs. Specifically, the researcher investigates the extent to which the facilitators of usefulness, social capability, the appearance of RSRs, and the attitudes toward HRI affect acceptance and increase the anticipation of service quality. The researcher also tests the inhibiting role of pre-existing anxiety toward robots on the relationship between these facilitators and attitudes …