Social and Behavioral Sciences Commons^™

Who’S Got My Back? Comparing Consumers’ Reactions Topeer‐Provided And Firm‐Provided Customer Support, Lan Jiang, Matthew O'Hern, Sara Hanson

Marketing Faculty Publications

This study demonstrates that when an individual encounters a product‐related problem, fellow consumers (i.e., one’s peers) have a unique advantage in providing social support to the affected consumer. Specifically, we find that social support can be a dominant driver of consumer satisfaction when the risk of customer defection is at its highest (i.e., following an unsuccessful attempt to solve the consumer’s problem). Using real‐world data from an online support community, a pilot study finds that if the problem that a consumer faces goes unsolved, satisfaction is greater when consumers receive peer‐provided versus firm‐provided support. Study 1 replicates this finding in …

Generalized Self-Efficacy Of Youth In The New Territories: A Community Survey Conducted By A Hong Kong Ngo, Robert W. Spires, Eric Howington, Jay Rojewski

School of Professional and Continuing Studies Faculty Publications

Youth are both key participants in debate and a central theme in the discourse on social issues in Hong Kong. Youth are often problematized in the contemporary media and political discussion as lacking in the work ethic, confidence and social skills necessary to be successful. Hong Kong youth are framed as pathologically shy, anti-social, lazy and entitled and these characteristics are used to present an image of Hong Kong youth as having individual characteristics that lead to their challenges in the job market and their characteristics as political rogues. This study approaches the characterization of Hong Kong youth with an …

Thinking About Digital Archives: One Tool At A Time, Jeannine Keefer, Greta Bahnemann

Art and Art History Faculty Publications

This lesson plan introduces digital archives to an audience of students, faculty, and cultural heritage professionals through a locally-adaptable lesson kit that includes glossaries, links to sources, individual lessons, and a sample archive.

Embracing Relapse: For College Students, Consider It A Gift, Charlynn Small

University Staff Publications

The transition from high school to college can be an awesome experience. In addition to establishing independence from parents, students need to learn how to negotiate the norms of new social groups, set healthy boundaries, and make decisions about finances, academics and career planning. Other more personal decisions include whether to engage in sex or substance use. Faced with these kinds of decisions, many of which have serious consequences, students can easily become overwhelmed.

Taller Del Grupo Geográfico Transfronterizo De La Amazonía Sud-Occidental (Gtaso) Para Mitigar Desafios Ambientales En La Amazonía Peruana Y Brasileña, Claire Powell, David S. Salisbury, Balbín Ordaya, Bertha O., Pedro Tipula Tipula

Geography and the Environment Faculty Publications

Contexto:

El territorio fronterizo compartido por las regiones Ucayali (Perú), Madre de Dios (Perú) y Acre (Brasil) es un espacio geográfico de alta sensibilidad física, social, económica y ambiental dada sus características de localización geográfica: clima tropical, escasa accesibilidad, abundantes recursos naturales, alta diversidad biocultural y aislamiento en relación a los respectivos gobiernos centrales. Este territorio fronterizo incluye zonas, tales como la frontera Acre-Ucayali y Acre-Madre de Dios, ocupadas mayoritariamente por diversas poblaciones indígenas. Estas regiones han visto en los últimos años un incremento en actividades de extracción de recursos y proyectos de infraestructura. Dichas actividades incluyen explotación de madera, …

Randomized Trial Of A Single-Session Growth Mind-Set Intervention For Rural Adolescents’ Internalizing And Externalizing Problems, Jessica L. Schleider, Jeni L. Burnette, Laura Widman, Crystal L. Hoyt, Mitchell J. Prinstein

Jepson School of Leadership Studies articles, book chapters and other publications

Objective. Adolescents living in rural regions of the United States face substantial barriers to accessing mental health services, creating needs for more accessible, non-stigmatizing, briefer interventions. Research suggests that single-session “growth mindset” interventions (GM-SSIs)—which teach the belief that personal traits are malleable through effort—may reduce internalizing and externalizing problems in adolescents. However, GM-SSIs have not been evaluated among rural youth, and their effects on internalizing and externalizing problems have not been assessed within a single trial, rendering their relative benefits for different problem types unclear. We examined whether a computerized GM-SSI could reduce depressive symptoms, social anxiety symptoms, and …

Mindsets Of Health And Healthy Eating Intentions, Fanice M. Thomas, Jennifer L. Burnette, Crystal L. Hoyt

Jepson School of Leadership Studies articles, book chapters and other publications

Across two studies, we examined the relation between mindsets of health, expectancy-value and eating intentions. We also explored if relations are stronger for African Americans compared to White Americans. In Study 1, we conducted a correlational study (N= 158) to examine initial relations among constructs. In Study 2, we employed an experimental design (N = 205), and randomly assigned participants to either a growth mindset or a fixed mindset of health condition. In both studies, we measured participants’ mindsets of health, expectancy-value beliefs, healthy eating intentions, past eating habits and demographics.

In Study 1, stronger growth mindsets of health predicted …

Ethnography In Student-Owned Spaces: Using Whiteboards To Explore Learning Communities And Student Success, Anna Sandelli, Sojourna J. Cunningham

University Libraries Faculty and Staff Publications

“Student success” and the “user experience” are terms that have gained prominence in conversations around the ways in which academic libraries support and engage with their student populations. Ethnographic methods provide a unique opportunity to incorporate student voices into these conversations. This study reports on a longitudinal ethnographic study conducted at two academic libraries in the United States. Through a semi-structured participatory approach using whiteboards, the researchers garnered more than 2,000 responses. By coding that qualitative data, the researchers were able to examine student usage of library spaces, how students create informal learning communities within these spaces, and how students …

To The Humanities: What Does Communication Studies Give?, Mari Lee Mifsud

Rhetoric and Communication Studies Faculty Publications

This special issue of Review of Communication presents new offerings of the study of communication, forging present and future humanities. This Introduction engages the six essays in this special issue—which extend and intersect across categories of the humanistic study of communication: communication philosophy and ethics, rhetorical theory, history, pedagogy, criticism, and digital humanities—to explore their contributions in defense of the humanities. Taken together, these essays explore the study of communication as (1) a resource for inquiring and exchanging with concepts, practices, and embodiments of difference, the other, and the posthuman; (2) a means of examining the ontological, epistemological, technological, existential, …

The Digital Public Humanities: Giving New Arguments And New Ways To Argue, Jordana Cox, Lauren Tilton

Rhetoric and Communication Studies Faculty Publications

In response to the latest “crisis” in the humanities, advocates have marched, rallied, fundraised, and—especially—argued. This essay contends that communication scholars can support the growing “case for the humanities” by analyzing argumentative strategies, and more specifically, by offering ethical argumentative strategies that avoid replicating structures of domination. In particular, we look to Mari Lee Mifsud's theorization of rhetoric as gift, which follows Henry W. Johnstone in conceptualizing argument as something other than winning over an adversary. We place Mifsud's theorization of the gift in conversation with the methods of the digital public humanities (DPH), which acknowledge and offer abundant resources …

Hydropower As A Feasible Option Of The University Of Richmond, Gershom Ejoni

Environmental Studies Senior Seminar Projects

As the University of Richmond moves forward in achieving its sustainability goals, it made a decision to invest into a solar array in Spotsylvania, VA in order to offset their energy consumption with renewable energy. However, this solar array has been controversial for many of the residents in Spotsylvania. My senior seminar class has tasked itself with investigating all aspects of the University’s decision to partner with sPower. This paper will analyze the potential alternative energy sources that the University can possible consider, in particular, hydropower; thereby, determining if hydropower is a potential viable option the University of Richmond can …

The Most Environmentally Beneficial Option: An Analysis On Spower’S Solar Project In Relation To The Endangered Species Act, Victoria Williams

Environmental Studies Senior Seminar Projects

Today, the current impacts of high greenhouse gas emissions due to energy production have been widely discussed in scholarly literature. In 2018, the University of Richmond (UR) announced a goal to match 100% of the campus' electricity demand with solar energy to decrease its carbon footprint. UR partnered with sPower to construct a 500-megawatt solar array in which UR will receive the 20-megawatts worth of energy from the site in Spotsylvania, Virginia. sPower’s solar project engendered various environmental concerns surrounding Fawn Lake and the endangered species found in the proximity of the project. Acknowledging the environmental concerns, the objective of …

Spotsylvania Solar Farm: Watershed Environmental Analysis: Material And Chemical Impacts, Colby Prokop

Environmental Studies Senior Seminar Projects

The purpose of this compiled review is to answer the research question: What are the implications of the materials being used in the Spotsylvania sPower solar farm and the impacts of any contributing chemicals? I will approach this question using a theoretical framework to investigate the public participation (PP) process (Munch-Petersen, 2017) in the preliminary environmental analysis research done by sPower (in accordance with their special use permit [SUP]). This will be a context-specific framework, in which I will navigate the discrepancies between the environmental SUP information and citizen concerns about the chemicals and materials used in the sPower solar …

Erosion And Storm Water Runoff: Spower Solar Farm Project: Watershed Environmental Analysis, Stanford Lee

Geography and the Environment Capstone Projects

The University of Richmond has announced their partnership with sPower’s Spotsylvania Solar Energy Center that is to be developed in the next two years to contribute to their 2050 carbon neutrality goals. The university is supposed to have 20 MWs of the 500 MW solar development, which should produce enough energy to account for 100% of the electricity usage on campus. This will make the University of Richmond the first institution of higher education in the southeast to match 100% of its electricity needs with solar energy and will decrease the university’s greenhouse gas emissions by 60% (University of Richmond …

Incorporating Community Solar At The University Of Richmond To Reach Sustainability Goals, Maribel Sabino

Geography and the Environment Capstone Projects

An analysis of the scale pertaining to sustainability efforts by the University of Richmond concerning the solar farm in Spotsylvania and alternative solar options is imperative to understanding and encouraging sustainability at the University of Richmond. Solar energy as a renewable energy has high potential to help institutions of higher education reach sustainability goals. Considering solar power at various scales will help understand if solar is a viable option to reach these goals. This project examines community solar under a lens of sustainability as a potential contender to meeting the sustainability and carbon neutrality goals of the University of Richmond. …

Understanding The Stake Of The Government And Government Officials In The Spotsylvania Solar Farm Project, Haley Neuenfeldt

Geography and the Environment Capstone Projects

The Spotsylvania Solar Farm Project is a proposal to build a 500 megawatt solar farm in Livingston in Spotsylvania County, Virginia. The project is managed by Spower with various investors such as Dominion, the University of Richmond, Microsoft, Apple, Etsy, Swiss-Re, and Akamai. However, there are many stakeholders outside of the main investment groups. These stakeholders include the citizens in Spotsylvania where the solar farm will be located, climate activists advocating for increased renewable energy usage, and local, state, and federal government representatives. Across the scale of government representatives, there have been initiatives to increase, decrease, and regulate solar power …

The Financial Climate And Economic Mechanisms That Facilitated The Usa And Ur’S Shift Towards Solar Power, Monica Stack

Geography and the Environment Capstone Projects

The University of Richmond (UR) has been committed to sustainability and environmental innovation for many years. However, in the pursuit of carbon neutrality they have had had to weigh economic interests with their commitment to environmentalism. Due to a shifting national energy climate and the emergence of financial mechanisms by which an entity can participate in the renewable energy market, UR was recently able to invest in a 20MW portion of a nearby solar array to offset emissions from 100% of their purchased electricity. This report details the financial forces which have made solar prominent and affordable. It then explains …

Community, Renewables, And Development: An Analysis Of Placemaking And Sense Of Place In Community Responses To Large Scale Solar Developments, A Spotsylvania Case Study Report, Kidest Gebre

Geography and the Environment Capstone Projects

With the ever increasing threat of climate change, many nations are committing to decreasing their dependence on fossil fuels and turning to renewable energy development. The U.S is in the top ten list of nations that are solar-powered and the Spotsylvania Solar Farm Project is one of the largest utility solar farms in the U.S. With this project, my intention is to analyze the role community folks play as major stakeholders in large-scale energy project development, such as the Spotsylvania Solar Farm Project. I will use the Spotsylvania Solar Farm Project can be a case study to analyze community attitudes …

The Current And Future Land Assessment Analysis And Property Taxes Analysis Of The Land Of Proposed Solar Farm In Spotsylvania County, Evelyn Jeong

Geography and the Environment Capstone Projects

Anthropogenic global climate change is threatening our planet. Human energy demand and consumption has been rapidly increasing throughout the world. In order to combat global climate change from greenhouse gases emissions, increase in renewable energy development is crucial. Solar energy is one of the fastest growing renewable energy source in the world and in the United States. In Spotsylvania County, Virginia, a solar energy company called sPower proposed one of the biggest solar farms in the East Coast. Because of the size, scale, economic viability, environmental concerns, and more, there has been push back from the concerned citizens of the …

Analyzing Nuclear Power And Its Present And Future Role As A Low Carbon Emissions Energy Source, Maria Seitz

Environmental Studies Senior Seminar Projects

This report takes look at nuclear power and its current use around the world and its potential as a key player in the current global climate crisis. Through the analysis of surveys, articles, and research papers, this essay explores how nuclear power plants compare to other low emission energies and how their use can lead to global reductions in carbon emissions. It examines the pros and cons of nuclear and its ultimate role in helping to reduce global carbon emissions.

Paper prepared for the Environmental Studies Senior Seminar.

Faculty Advisor: Dr. David Kitchen

Is Wind Energy A Better Option For The University Of Richmond?, Steven Yu

Environmental Studies Senior Seminar Projects

The purpose of this assignment is to answer the question of: Is Wind Energy the Better Option for the University of Richmond? This question is more than simply if wind power will supply the campus the greatest amount of energy, but also looks at the educational, social, environmental and political benefits that would also be associated with it. In order to understand the feasibility of wind power on the University of Richmond campus, I looked at factors such as: energy production from wind turbines, past wind patterns in Richmond, VA, impacts to the environment. This is only one part of …

Maintaining Productive Efficiency Of Solar Arrays, Grant Woods

Environmental Studies Senior Seminar Projects

With the onset of climate change people are demanding better business behavior. As a result, many companies seek to diversify their public presence by acquiring technologies and behaviors that ultimately strive toward a goal of reducing environmental impacts. One particular focus of this transition has been the acquisition of clean energy technology. Solar photovoltaic arrays are one such technology that companies and homeowners continue to adopt to meet their environmental goals whether those goals are specific, measureable, impactful or whether they are more for self satisfaction and peace of mind. Administration and the Office for Sustainability at University of Richmond …

Natural Gas: Analyzing The Relationship Between The University Of Richmond's Corporate Social Responsibility And Natural Gas As An Alternative Energy Source, Sophia M. Tailor

Environmental Studies Senior Seminar Projects

On April 9, 2019, the Spotsylvania County Board of Supervisors approved a permit to begin construction on a 500 megawatt solar array managed by Sustainable Power Group (sPower) in Spotsylvania County, Virginia. A roughly $615 million project, sPower’s solar array will cover almost 6,300 acres of Spotsylvania County and is set to be the largest such project east of the Rocky Mountains (Shenk, 2019). Alongside big players such as Microsoft and Etsy, the University of Richmond also has a stake in the project. 20 MW of the Spotsylvania solar array will be designated for the University of Richmond and is …

Beyond The Site: An Analysis Of The Perceived Economic Impact To The Spotsylvania Community, Kate Wickersham

Environmental Studies Senior Seminar Projects

New solar farm development can bring support and opposition as evident by the planned sPower solar farm in Spotsylvania county, Virginia. Of significant concern for such development is the economic impacts to the local and county level including real estate values, tax revenue and general project feasibility. In an analysis of the economic impacts, primary and secondary research included outlining the arguments presented by the two opposing sides; the Concerned Citizens of Spotsylvania County and sPower. Research further included an analysis of the projected change in real estate values the nearby Fawn Lake residential development. The real estate analysis concluded …

Spotsylvania Solar: A Stakeholder Analysis Of Corporate Involvement, Merissa Shebell

Environmental Studies Senior Seminar Projects

This report investigates the major corporations that hold a stake in sPower’s 500-Megawatt Spotsylvania Solar Project through the framework of corporate social responsibility. The major corporations include the investors in the project, Microsoft, Apple in collaboration with Akamai, Etsy, and Swiss Re, and the University of Richmond, as well as the energy provides and distributors, Dominion Energy and PJM Interconnection. Through an evaluation of the investors’ sustainability and environmental reports, the motivations behind their agreements with sPower can be attributed to a desire to meet their renewable energy goals. By purchasing a portion of the electricity generated by the solar …

Watershed Environmental Analysis: Waterflow Function And Vulnerabilities, Olivia Hubert

Environmental Studies Senior Seminar Projects

The environmental impacts on the proposed area for the sPower solar panels has been a primary concern from the citizens of Spotsylvania County during the special use permit process. This project will discuss the function of watersheds, specifically within the sPower Spotsylvania County solar panel farm sites, to effectively present the findings from sPower’s permitting process and the concerned citizens of Spotsylvania to answer the following questions: How do the sPower solar farm watersheds function, what are their vulnerabilities, and how is sPower addressing them? The information presented is a collection and analysis of data using ArcGIS software and written …

Presence And Distribution Of Leptodactylus Guianensis Heyer And De Sa, 2011 In Colombia: Comparisons With Other Species In The L. Latrans Group., Mariela Osorno Muñoz, Doris L. Gutiérrez-Lamus, Rafael O. De Sá

Biology Faculty Publications

Leptodactylus guianensis is reported for the first time for Colombia along with a distributional map of the species. The species is the fifth species of the L. latransspecies group documented in the country. Males possess a single, conical and slightly chisel-shaped thumb spine; only three species in the group have a single thumb spine. In collections, specimens of L. guianensis are misidentified as L. macrosternum, L. latrans or L. bolivianus. We provide morphological, colouration and habitat descriptions for where the species occurs in Colombia.

Constructive Welfare: The Social Security Act, The Blind, And The Origins Of Political Identity Among People With Disabilities, 1935-1950, Jennifer L. Erkulwater

Political Science Faculty Publications

In contemporary America, identifying as a person with a disability is one of the many ways in which people acknowledge, even celebrate, who they are. Yet several decades ago, few persons with disabilities saw their condition as an identity to be embraced, let alone to serve as the basis for affinity and collective mobilization. The transformation of disability from unmitigated tragedy to a collective and politicized identity emerged in national politics, not in the 1960s or 1970s, as is commonly thought, but in the 1940s. During those years, the National Federation of the Blind (NFB) set out to galvanize the …

Challenging The ‘Good Fit’ Narrative: Creating Inclusive Recruitment Practices In Academic Libraries, Sojourna J. Cunningham, Samantha Guss, Jennifer Stout

University Libraries Faculty and Staff Publications

Academic libraries operate under the assumption that there is one “right candidate” for a multi-layered position and that a search committee, a group of individuals formed with the purpose of assisting a responsible administrator in the recruiting and screening of candidates for a posted academic position, is the fairest and most equitable approach to hiring academic librarians. That assumption is running up against the fact that libraries and academic libraries in particular have an acknowledged a problem with recruiting and retaining librarians of color. According to the latest edition of the American Library Association Diversity Counts report, librarianship remains an …

Stakeholder Management: A Managerial Perspective, Jeffrey S. Harrison, Andrew C. Wicks

Management Faculty Publications

Scholars and practitioners have acknowledged the practical relevance of stakeholder theory as it has been applied to management. This chapter provides a brief foundation for understanding the basic principles of stakeholder management and some of its best known tools, including the development of an enterprise strategy, identification and prioritization of stakeholders, and measurement of the value firms create with and for stakeholders. We then share insights about implementation of stakeholder management based on interviews with high-level executives from a variety of well-known companies. We found that stakeholder principles have been applied in a variety of ways and under various labels. …