Social and Behavioral Sciences Commons^™

Using Ethnographic Interviewing To Learn About Your Faculty, Carolyn Mills, Sharon Giovenale

ACRL New England Chapter Annual Conference

We were part of a nineteen institution ethnographic study on the research practices and support needs of agriculture faculty, under the auspices of Ithaka S+R in 2016. We will use our work to illustrate how ethnographic interviewing works. We will discuss:

• Training and preparation
• The process of recruiting and interviewing, and interview transcription.
• Coding & analysis of results, mapping findings from the interview transcriptions
• Our findings and conclusions which, though drawn from agriculture, are potentially applicable to a broader range of science researchers

Our message to attendees is that anyone can do this research with the right preparation and support. …

Evidence-Based Librarianship: Methods For Researching User Experience, Emily Crist, Alan Carbery

ACRL New England Chapter Annual Conference

Designing experiences for library users requires an understanding of the people, as well as the situations involved in those experiences. When developing library services, this understanding is important in order to consider how the services can fit within constituents’ practices, how they can complement existing user workflows and learning strategies, and how they can reflect and build on their users’ identities. A data-driven, evidence-based approach to librarianship is becoming increasingly important.

Additionally, libraries are increasingly tasked with demonstrating their impact and contributions towards institutional priorities in the wider higher education landscape. To that end, the presenters’ institute created a unique …