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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Telehealth Group Interactions In The Hospice Setting: Assessing Technical Quality Across Platforms, George Demiris, Debra Parker Oliver, Robin L. Kruse, Elaine M. Wittenberg-Lyles
Telehealth Group Interactions In The Hospice Setting: Assessing Technical Quality Across Platforms, George Demiris, Debra Parker Oliver, Robin L. Kruse, Elaine M. Wittenberg-Lyles
Communication Faculty Publications
Objective: This study aims to examine the technical quality of videoconferencing used in hospice to engage caregivers as “virtual” members of interdisciplinary team meetings and their impressions of telehealth. Furthermore, it aims to compare the quality of plain old telephone service (POTS) and Web-based videoconferencing and provide recommendations for assessing video quality for telehealth group interactions.
Materials and Methods: Data were obtained from an ongoing randomized clinical trial exploring Web-based videoconferencing and a completed prospective study of POTS-based videoconferencing in hospice. For the assessment of the technical quality, an observation form was used. Exit interviews with caregivers assessed impressions with …