Open Access. Powered by Scholars. Published by Universities.®
Social and Behavioral Sciences Commons™
Open Access. Powered by Scholars. Published by Universities.®
- Discipline
-
- Communication Technology and New Media (17)
- Computer Engineering (9)
- Engineering (9)
- Other Communication (9)
- Robotics (9)
-
- Health Communication (7)
- Electrical and Computer Engineering (5)
- Other Computer Engineering (5)
- Systems and Communications (5)
- Psychology (4)
- Business (3)
- Critical and Cultural Studies (3)
- Arts and Humanities (2)
- Digital Humanities (2)
- Diseases (2)
- Gender, Race, Sexuality, and Ethnicity in Communication (2)
- Interpersonal and Small Group Communication (2)
- Medicine and Health Sciences (2)
- Organizational Communication (2)
- Sociology (2)
- Technology and Innovation (2)
- Virus Diseases (2)
- American Popular Culture (1)
- American Studies (1)
- Behavioral Economics (1)
- Business Administration, Management, and Operations (1)
- Business Intelligence (1)
- Business and Corporate Communications (1)
- Keyword
-
- Human-machine communication (4)
- COVID-19 (3)
- Human-Machine Communication (3)
- Control (2)
- Diffusion of innovations (2)
-
- Mental models (2)
- Ableism (1)
- Advice (1)
- Agency (1)
- Algorithm preference (1)
- Anthropomorphism (1)
- Artificial Intelligence (1)
- Artificial agents (1)
- Artificial intelligence (1)
- Artificial intelligence (AI) (1)
- Artificial intuition (1)
- Automation (1)
- Avatar (1)
- Chatbot (1)
- Chatbots (1)
- Classification (1)
- Computers Are Social Actors (CASA) (1)
- Computers are Social Actors (1)
- Conventionalism (1)
- Cyborg anxiety (1)
- Decision-making (1)
- Diffusion of Innovations (1)
- Digital identity (1)
- Disability (1)
- Emotion (1)
Articles 1 - 19 of 19
Full-Text Articles in Social and Behavioral Sciences
Human-Machine Communication: Complete Volume. Volume 3. Diffusion Of Human-Machine Communication During And After The Covid-19 Pandemic
Human-Machine Communication
This is the complete volume of HMC Volume 3. Diffusion of Human-Machine Communication During and After the COVID-19 Pandemic
What Will Affect The Diffusion Of Ai Agents?, James W. Dearing
What Will Affect The Diffusion Of Ai Agents?, James W. Dearing
Human-Machine Communication
For billions of people, the threat of the Novel Coronavirus SARS-CoV-2 and its variants has precipitated the adoption of new behaviors. Pandemics are radical events that disrupt the gradual course of societal change, offering the possibility that some rapidly adopted innovations will persist in use past the time period of the event and, thus, diffuse more rapidly than in the absence of such an event. Human-machine communication includes a range of technologies with which many of us have quickly become more familiar due to stay-athome orders, distancing, workplace closures, remote instruction, home-bound entertainment, fear of contracting COVID-19, and boredom. In …
The Role Of Vidura Chatbot In The Diffusion Of Knowcovid-19 Gateway, Kerk F. Kee, Prasad P. Calyam, Hariharan Regunath
The Role Of Vidura Chatbot In The Diffusion Of Knowcovid-19 Gateway, Kerk F. Kee, Prasad P. Calyam, Hariharan Regunath
Human-Machine Communication
The COVID-19 pandemic is an unprecedented global emergency. Clinicians and medical researchers are suddenly thrown into a situation where they need to keep up with the latest and best evidence for decision-making at work in order to save lives and develop solutions for COVID-19 treatments and preventions. However, a challenge is the overwhelming numbers of online publications with a wide range of quality. We explain a science gateway platform designed to help users to filter the overwhelming amount of literature efficiently (with speed) and effectively (with quality), to find answers to their scientific questions. It is equipped with a chatbot …
Communicative Development And Diffusion Of Humanoid Ai Robots For The Post-Pandemic Health Care System, Do Kyun David Kim, Gary Kreps, Rukhsana Ahmed
Communicative Development And Diffusion Of Humanoid Ai Robots For The Post-Pandemic Health Care System, Do Kyun David Kim, Gary Kreps, Rukhsana Ahmed
Human-Machine Communication
As humanoid robot technology, anthropomorphized by artificial intelligence (AI), has rapidly advanced to introduce more human-resembling automated robots that can communicate, interact, and work like humans, we have begun to expect active interactions with Humanoid AI Robots (HAIRs) in the near future. Coupled with the HAIR technology development, the COVID-19 pandemic triggered our interest in using health care robots with many substantial advantages that overcome critical human vulnerabilities against the strong infectious COVID-19 virus. Recognizing the tremendous potential for the active application of HAIRs, this article explores feasible ways to implement HAIRs in health care and patient services and suggests …
The Effects Of Situational And Individual Factors On Algorithm Acceptance In Covid-19-Related Decision-Making: A Preregistered Online Experiment, Sonja Utz, Lara N. Wolfers, Anja S. Göritz
The Effects Of Situational And Individual Factors On Algorithm Acceptance In Covid-19-Related Decision-Making: A Preregistered Online Experiment, Sonja Utz, Lara N. Wolfers, Anja S. Göritz
Human-Machine Communication
In times of the COVID-19 pandemic, difficult decisions such as the distribution of ventilators must be made. For many of these decisions, humans could team up with algorithms; however, people often prefer human decision-makers. We examined the role of situational (morality of the scenario; perspective) and individual factors (need for leadership; conventionalism) for algorithm preference in a preregistered online experiment with German adults (n = 1,127). As expected, algorithm preference was lowest in the most moral-laden scenario. The effect of perspective (i.e., decision-makers vs. decision targets) was only significant in the most moral scenario. Need for leadership predicted a stronger …
Our Future Arrived: Diffusion Of Human-Machine Communication And Transformation Of The World For The Post-Pandemic Era, Do Kyun David Kim, Gary Kreps, Rukhsana Ahmed
Our Future Arrived: Diffusion Of Human-Machine Communication And Transformation Of The World For The Post-Pandemic Era, Do Kyun David Kim, Gary Kreps, Rukhsana Ahmed
Human-Machine Communication
The world is getting into a new phase in history. For the first time, humans are verbally communicating and developing meaningful relationships with non-living objects. AI is a wormhole to open a gateway to the new world, and the COVID-19 pandemic prepared the world to transform its system to be an open system that responds to, communicates with, and utilizes the remnants coming out of the wormhole of the new world. Now, we urgently need to create a holistic discourse on how we can recognize, develop, or shape the identities of communicable machines as people develop a partnership with them. …
Leveraging The Rhetorical Energies Of Machines: Covid-19, Misinformation, And Persuasive Labor, Miles C. Coleman
Leveraging The Rhetorical Energies Of Machines: Covid-19, Misinformation, And Persuasive Labor, Miles C. Coleman
Human-Machine Communication
The rampant misinformation amid the COVID-19 pandemic demonstrates an obvious need for persuasion. This article draws on the fields of digital rhetoric and rhetoric of science, technology, and medicine to explore the persuasive threats and opportunities machine communicators pose to public health. As a specific case, Alexa and the machine’s performative similarities to the Oracle at Delphi are tracked alongside the voice-based assistant’s further resonances with the discourses of expert systems to develop an account of the machine’s rhetorical energies. From here, machine communicators are discussed as optimal deliverers of inoculations against misinformation in light of the fact that their …
Human-Machine Communication: Complete Volume. Volume 2
Human-Machine Communication: Complete Volume. Volume 2
Human-Machine Communication
This is the complete volume of HMC Volume 2.
Out With The Humans, In With The Machines?: Investigating The Behavioral And Psychological Effects Of Replacing Human Advisors With A Machine, Andrew Prahl, Lyn Van Swol
Out With The Humans, In With The Machines?: Investigating The Behavioral And Psychological Effects Of Replacing Human Advisors With A Machine, Andrew Prahl, Lyn Van Swol
Human-Machine Communication
This study investigates the effects of task demonstrability and replacing a human advisor with a machine advisor. Outcome measures include advice-utilization (trust), the perception of advisors, and decision-maker emotions. Participants were randomly assigned to make a series of forecasts dealing with either humanitarian planning (low demonstrability) or management (high demonstrability). Participants received advice from either a machine advisor only, a human advisor only, or their advisor was replaced with the other type of advisor (human/machine) midway through the experiment. Decision-makers rated human advisors as more expert, more useful, and more similar. Perception effects were strongest when a human advisor was …
Automation Anxieties: Perceptions About Technological Automation And The Future Of Pharmacy Work, Cameron W. Piercy, Angela N. Gist-Mackey
Automation Anxieties: Perceptions About Technological Automation And The Future Of Pharmacy Work, Cameron W. Piercy, Angela N. Gist-Mackey
Human-Machine Communication
This study uses a sample of pharmacists and pharmacy technicians (N = 240) who differ in skill, education, and income to replicate and extend past findings about socioeconomic disparities in the perceptions of automation. Specifically, this study applies the skills-biased technical change hypothesis, an economic theory that low-skill jobs are the most likely to be affected by increased automation (Acemoglu & Restrepo, 2019), to the mental models of pharmacy workers. We formalize the hypothesis that anxiety about automation leads to perceptions that jobs will change in the future and automation will increase. We also posit anxiety about overpayment related to …
Artificial Intuition In Tech Journalism On Ai: Imagining The Human Subject, Jacob Johanssen, Xin Wang
Artificial Intuition In Tech Journalism On Ai: Imagining The Human Subject, Jacob Johanssen, Xin Wang
Human-Machine Communication
Artificial intuition (AI acting intuitively) is one trend in artificial intelligence. This article analyzes how it is discussed by technology journalism on the internet. The journalistic narratives that were analyzed claim that intuition can make AI more efficient, autonomous, and human. Some commentators also write that intuitive AI could execute tasks better than humans themselves ever could (e.g., in digital games); therefore, it could ultimately surpass human intuition. Such views do not pay enough attention to biases as well as transparency and explainability of AI. We contrast the journalistic narratives with philosophical understandings of intuition and a psychoanalytic view of …
Negotiating Agency And Control: Theorizing Human-Machine Communication From A Structurational Perspective, Jennifer L. Gibbs, Gavin L. Kirkwood, Chengyu Fang, J. Nan Wilkenfeld
Negotiating Agency And Control: Theorizing Human-Machine Communication From A Structurational Perspective, Jennifer L. Gibbs, Gavin L. Kirkwood, Chengyu Fang, J. Nan Wilkenfeld
Human-Machine Communication
Intelligent technologies have the potential to transform organizations and organizing processes. In particular, they are unique from prior organizational technologies in that they reposition technology as agent rather than a tool or object of use. Scholars studying human-machine communication (HMC) have begun to theorize the dual role played by human and machine agency, but they have focused primarily on the individual level. Drawing on Structuration Theory (Giddens, 1984), we propose a theoretical framework to explain agency in HMC as a process involving the negotiation of control between human and machine agents. This article contributes to HMC scholarship by offering a …
Becoming Human? Ableism And Control In Detroit: Become Human And The Implications For Human-Machine Communication, Marco Dehnert, Rebecca B. Leach
Becoming Human? Ableism And Control In Detroit: Become Human And The Implications For Human-Machine Communication, Marco Dehnert, Rebecca B. Leach
Human-Machine Communication
In human-machine communication (HMC), machines are communicative subjects in the creation of meaning. The Computers are Social Actors and constructivist approaches to HMC postulate that humans communicate with machines as if they were people. From this perspective, communication is understood as heavily scripted where humans mindlessly apply human-to-human scripts in HMC. We argue that a critical approach to communication scripts reveals how humans may rely on ableism as a means of sense-making in their relationships with machines. Using the choose-your-own-adventure game Detroit: Become Human as a case study, we demonstrate (a) how ableist communication scripts render machines as both less-than-human …
The Machine As An Extension Of The Body: When Identity, Immersion And Interactive Design Serve As Both Resource And Limitation For The Disabled, Donna Z. Davis, Shelby Stanovsek
The Machine As An Extension Of The Body: When Identity, Immersion And Interactive Design Serve As Both Resource And Limitation For The Disabled, Donna Z. Davis, Shelby Stanovsek
Human-Machine Communication
This research explores how the technological affordances of emerging social virtual environments and VR platforms where individuals from an online disability community are represented in avatar form, correspond to these users’ development of embodied identity, ability, and access to work and social communities. The visual attributes of these avatars, which can realistically reflect the user’s physical self or divert from human form entirely, raise interesting questions regarding the role identity plays in the workplace, be it gender, race, age, weight, or visible disability. Additionally, the technology itself becomes fundamental to identity as the increasing use of artificial intelligence (AI), motion …
Social Robots As The Bride? Understanding The Construction Of Gender In A Japanese Social Robot Product, Jindong Liu
Social Robots As The Bride? Understanding The Construction Of Gender In A Japanese Social Robot Product, Jindong Liu
Human-Machine Communication
This study critically investigates the construction of gender on a Japanese hologram animestyle social robot Azuma Hikari. By applying a mixed method merging the visual semiotic method and heterogeneous engineering approach in software studies, the signs in Azuma Hikari’s anthropomorphized image and the interactivity enabled by the multimedia interface have been analyzed and discussed. The analysis revealed a stereotyped representation of a Japanese “ideal bride” who should be cute, sexy, comforting, good at housework, and subordinated to “Master”-like husband. Moreover, the device interface disciplines users to play the role of “wage earner” in the simulated marriage and reconstructs the gender …
Forms And Frames: Mind, Morality, And Trust In Robots Across Prototypical Interactions, Jaime Banks, Kevin Koban, Philippe De V. Chauveau
Forms And Frames: Mind, Morality, And Trust In Robots Across Prototypical Interactions, Jaime Banks, Kevin Koban, Philippe De V. Chauveau
Human-Machine Communication
People often engage human-interaction schemas in human-robot interactions, so notions of prototypicality are useful in examining how interactions’ formal features shape perceptions of social robots. We argue for a typology of three higher-order interaction forms (social, task, play) comprising identifiable-but-variable patterns in agents, content, structures, outcomes, context, norms. From that ground, we examined whether participants’ judgments about a social robot (mind, morality, and trust perceptions) differed across prototypical interactions. Findings indicate interaction forms somewhat influence trust but not mind or morality evaluations. However, how participants perceived interactions (independent of form) were more impactful. In particular, perceived task interactions fostered functional …
Voice-Based Agents As Personified Things: Assimilation And Accommodation As Equilibration Of Doubt, Katrin Etzrodt, Sven Engesser
Voice-Based Agents As Personified Things: Assimilation And Accommodation As Equilibration Of Doubt, Katrin Etzrodt, Sven Engesser
Human-Machine Communication
We aim to investigate the nature of doubt regarding voice-based agents by referring to Piaget’s ontological object–subject classification “thing” and “person,” its associated equilibration processes, and influential factors of the situation, the user, and the agent. In two online surveys, we asked 853 and 435 participants, ranging from 17 to 65 years of age, to assess Alexa and the Google Assistant. We discovered that only some people viewed voice-based agents as mere things, whereas the majority classified them into personified things. However, their classification is fragile and depends basically on the imputation of subject-like attributes of agency and mind to …
Social Responses To Media Technologies In The 21st Century: The Media Are Social Actors Paradigm, Matthew Lombard, Kun Xu
Social Responses To Media Technologies In The 21st Century: The Media Are Social Actors Paradigm, Matthew Lombard, Kun Xu
Human-Machine Communication
Clifford Nass and his colleagues proposed the Computers Are Social Actors (CASA) paradigm in the 1990s and demonstrated that we treat computers in some of the ways we treat humans. To account for technological advances and to refine explanations for CASA results, this paper proposes the Media Are Social Actors (MASA) paradigm. We begin by distinguishing the roles of primary and secondary cues in evoking medium-as-social-actor presence and social responses. We then discuss the roles of individual differences and contextual factors in these responses and identify mindless and mindful anthropomorphism as two major complementary mechanisms for understanding MASA phenomena. Based …
Moving Ahead With Human-Machine Communication, Leopoldina Fortunati, Autumn P. Edwards
Moving Ahead With Human-Machine Communication, Leopoldina Fortunati, Autumn P. Edwards
Human-Machine Communication
In this essay, we introduce the 10 articles comprising Volume 2 (2021) of Human-Machine Communication, each of which is innovative and offers a substantial contribution to the field of human-machine communication (HMC). As a collection, these articles move forward the HMC project by touching on four layers of important discourse: (1) updates to theoretical frameworks and paradigms, including Computers as Social Actors (CASA), (2) examination of ontology and prototyping processes, (3) critical analysis of gender and ability/disability relations, and (4) extension of HMC scholarship into organizational contexts. Building upon the insights offered by the contributing authors and incorporating perspectives …