Social and Behavioral Sciences Commons^™

Analyzing Government-Resident Communication Methods In The City Of Bangor, Jaymi Thibault

Honors College

The objective of this study is to analyze the communication preferences of Bangor residents, with a particular focus on two of Bangor’s largest demographics, renters and residents aged 60 or older. Based on results from existing literature, it was hypothesized that both renters and elderly residents of Bangor would be less satisfied with the city’s communication efforts than the general population, due to less knowledgeability of municipal information and limited internet access, respectively. 510 residents participated in an online survey that asked residents to describe their preferences regarding city communication methods. In addition to the survey, a series of six …