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Articles 1 - 13 of 13

Full-Text Articles in Social and Behavioral Sciences

An Empirical Analysis Of Mobile Voice Service And Sms: A Structural Model, Youngsoo Kim, William B. Vogt, Ramayya Krishnan, Rahul Telang Dec 2007

An Empirical Analysis Of Mobile Voice Service And Sms: A Structural Model, Youngsoo Kim, William B. Vogt, Ramayya Krishnan, Rahul Telang

Research Collection School Of Computing and Information Systems

In addition to the wireless telephony boom, a similar exponential increasing trend in wireless data service - short message service (SMS) - is visible as technology advances. We develop a structural model to understand how mobile users behave, especially how they consume voice, and services. Specifically, we measure the own- and the cross-price elasticities of these services. The cross-price elasticity is of significant importance because marketing activities are critically influenced by whether the goods are substitutes or complements. The research context poses significant econometric challenges due to three-part tariff, sequential discrete plan choice and continuous quantity choices. Using detailed individual …


When The Rumour Strikes..., M. Thulasidas Oct 2007

When The Rumour Strikes..., M. Thulasidas

Research Collection School Of Computing and Information Systems

Managers should make use of the underground rumour mill to understand employee concerns. EMPLOYEES seek insights into where their organisation is heading. And they should, because what their organisation does has a direct impact on their well- being.


The Office Killjoy, M. Thulasidas Oct 2007

The Office Killjoy, M. Thulasidas

Research Collection School Of Computing and Information Systems

If you think stress makes you more productive, then you need to change. HOW can we manage stress, given that it is unavoidable in our corporate existence?


Keep The Talk Flowing, M. Thulasidas Sep 2007

Keep The Talk Flowing, M. Thulasidas

Research Collection School Of Computing and Information Systems

Specialisation is good. It lets us go deep into a specific field of endeavour, but at the expense of a broad overview of everything.


Where Work And Death Meet, M. Thulasidas Aug 2007

Where Work And Death Meet, M. Thulasidas

Research Collection School Of Computing and Information Systems

STRESS is as much a part of our cor- porate careers as death is a fact of life. Still, it is best to keep the two (career and death) separate. This message is lost on some hardworking souls here who literally work themselves to death.


Mapping Better Business Strategies With Gis, Tin Seong Kam Aug 2007

Mapping Better Business Strategies With Gis, Tin Seong Kam

Research Collection School Of Computing and Information Systems

The value of location as a business measure is fast becoming an important consideration for organisations. GIS (Geographical Information Systems), with its capability to manage, display, analyse business information spatially, is emerging as a powerful location intelligence tool. In the US, Starbucks, Blockbuster, Hyundai, and thousands of other businesses use census data and GIS software to help them understand what types of people buy their products and services, and how to better market to these consumers. For example, McDonald’s in Japan uses a GIS system to overlay demographic information on maps to help identify promising new store sites. Singapore Management …


Organisational Learning: Conceptual Links To Individual Learning, Learning Organisation And Knowledge Management, Siu Loon Hoe Jul 2007

Organisational Learning: Conceptual Links To Individual Learning, Learning Organisation And Knowledge Management, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

Organisational learning has over the years been subject of much study by scholars and managers. In the process, the organisational learning concept has been linked to many other knowledge concepts such as individual learning, learning organisation, and knowledge management. This paper draws from existing literature in organisational behaviour, human resource management, marketing, and information management, to further develop the conceptual links between organisational learning and these knowledge concepts. The paper discusses the characteristics of organisational learning and emphasises its link to individual learning, the learning organisation, and knowledge management. It contributes to the conceptual and theoretical understanding of organisational learning …


Shared Vision: A Development Tool For Organisational Learning, Siu Loon Hoe Jul 2007

Shared Vision: A Development Tool For Organisational Learning, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

PurposeThe organizational behavior and management literature has devoted a lot attention to processes and technology in organizational learning. There has been little work to examine the effect of shared vision on organizational learning. The purpose of this paper is to highlight the importance of shared vision as a development tool to build an organizational learning capability.Design/methodology/approachThe existing shared vision and organizational learning literature was reviewed, and the salient points on how shared vision promotes organizational learning discussed.Practical implicationsThe paper offers a view on how leaders can use shared vision to develop organizational learning capability. Practicing managers would then be able …


It's Not So Hard To Say Goodbye, M. Thulasidas Jul 2007

It's Not So Hard To Say Goodbye, M. Thulasidas

Research Collection School Of Computing and Information Systems

Staff retention is a major problem in the job market here. Our economy is doing well; our job market is red hot. As a result, new job offers are becoming more irresistible. At some stage, someone you work closely with — be it your staff, your boss or a fellow team member — is going to hand in that dreaded letter to the human resource (HR) department. Handling resignations with tact and grace is no longer merely a desirable quality, but an essential corporate skill today.


They Want To Talk, But Are They Listening?, M. Thulasidas Jul 2007

They Want To Talk, But Are They Listening?, M. Thulasidas

Research Collection School Of Computing and Information Systems

Every relationship could use a little less action, a little more conversation.


How Much Should Foreign Talent Be Paid?, Manoj Thulasidas Jul 2007

How Much Should Foreign Talent Be Paid?, Manoj Thulasidas

Research Collection School Of Computing and Information Systems

Singapore needs foreign talent — and there’s no need to feel bad about it. It is a statistical fact of life. For every top Singaporean in any field — be it science, medicine, finance, sports or whatever — we will find about 500 professionals of equal calibre in China and India. Not because we are 500 times less talented, just that they have 500 times more people.


Is Interpersonal Trust A Necessary Condition For Organisational Learning?, Siu Loon Hoe Jul 2007

Is Interpersonal Trust A Necessary Condition For Organisational Learning?, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

The organisational behaviour and management literature has devoted a lot attention on various factors affecting organisational learning. While there has been much work done to examine trust in promoting organisational learning, there is a lack of consensus on the specific type of trust involved. The purpose of this paper is to highlight the importance of interpersonal trust in promoting organisational learning and propose a research agenda to test the extent of interpersonal trust on organisational learning. This paper contributes to the existing organisational learning literature by specifying a specific form of trust, interpersonal trust, which promotes organisational learning and proposing …


Teaching "Global Project Management" With Distributed Team Projects, Randy Weinberg, Benjamin Gan Jun 2007

Teaching "Global Project Management" With Distributed Team Projects, Randy Weinberg, Benjamin Gan

Research Collection School Of Computing and Information Systems

The education of rising professionals must keep pace with changing forces of globalization and the realities of distributed work. Students who understand the basics of global project management, teamwork and collaboration are likely to find themselves at a competitive advantage over those who do not. This article describes the experiences in an undergraduate course called Global Project Management offered concurrently at two universities, one in the U.S. and one in Singapore, and incorporating collaborative student projects.