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Articles 1 - 13 of 13

Full-Text Articles in Social and Behavioral Sciences

Knowledge Narratives And Heterogeneity In Management Consultancy And Business Services, Robin Fincham, Timothy Adrian Robert Clark, Karen Handley, Andrew Sturdy Dec 2007

Knowledge Narratives And Heterogeneity In Management Consultancy And Business Services, Robin Fincham, Timothy Adrian Robert Clark, Karen Handley, Andrew Sturdy

Research Collection Lee Kong Chian School Of Business

In the professional services, diversification into various types of business advice has implications for knowledge boundaries. This is a sector of changing jurisdictional patterns and periodic reconstruction. Firms like large law practices that feed services into corporate clients have been merging to provide global coverage (Suddaby and Greenwood, 2001; Suddaby et al., 2004). But new specialisms in areas like consulting and IT are even more dynamic. Patterns such as the growth in outsourcing and movement into management consulting accounted for stupendous growth of the global accounting firms. These changes have themselves been overtaken, as the IT and systems giants muscled …


An Empirical Analysis Of Mobile Voice Service And Sms: A Structural Model, Youngsoo Kim, William B. Vogt, Ramayya Krishnan, Rahul Telang Dec 2007

An Empirical Analysis Of Mobile Voice Service And Sms: A Structural Model, Youngsoo Kim, William B. Vogt, Ramayya Krishnan, Rahul Telang

Research Collection School Of Computing and Information Systems

In addition to the wireless telephony boom, a similar exponential increasing trend in wireless data service - short message service (SMS) - is visible as technology advances. We develop a structural model to understand how mobile users behave, especially how they consume voice, and services. Specifically, we measure the own- and the cross-price elasticities of these services. The cross-price elasticity is of significant importance because marketing activities are critically influenced by whether the goods are substitutes or complements. The research context poses significant econometric challenges due to three-part tariff, sequential discrete plan choice and continuous quantity choices. Using detailed individual …


Singapore Management University Receives Friend Of The Arts Award, Singapore Management University Oct 2007

Singapore Management University Receives Friend Of The Arts Award, Singapore Management University

SMU Press Releases

No abstract provided.


The Eu's "Sanctions Paradox", Portela, Clara Oct 2007

The Eu's "Sanctions Paradox", Portela, Clara

Research Collection School of Social Sciences

The forthcoming Summit meeting between the European Union (EU) and Africa next December will be the first event of this kind in the past seven years. However, the row over the participation of Zimbabwe’s President, Robert Mugabe, is casting a shadow over the upcoming event: A number of African states have threatened to boycott the meeting if Zimbabwe's leader is not invited, while the British government has indicated that it will not attend the meeting if he does. At the root of this row is an “EU sanction”: a visa ban prohibiting the entry into EU territory to Zimbabwean high-rank …


Cross-Cultural Differences In Learning And Education: Stereotypes, Myths And Realities, Gerhard Apfelthaler, Katrin Hansen, Stephan Keuchel, Christa Mueller, Martin Neubauer, Siow-Heng Ong, Nirundon Tapachai Oct 2007

Cross-Cultural Differences In Learning And Education: Stereotypes, Myths And Realities, Gerhard Apfelthaler, Katrin Hansen, Stephan Keuchel, Christa Mueller, Martin Neubauer, Siow-Heng Ong, Nirundon Tapachai

Research Collection Lee Kong Chian School Of Business

Despite the fact that both learning styles and cross-cultural differences have been important research topics for decades, surprisingly little work has been done on comparisons of learning behaviour across cultures and its impact for teachers working in culturally mixed settings. This chapter is based on a research project funded by the European Union seeking to provide fresh knowledge on cross-national differences in attitudes towards learning of students from selected countries. It reports on the results from Austria, Germany, Singapore and Thailand and outlines some of the implications for teaching in higher education.


Change Of Dean At Smu Law School, Singapore Management University Aug 2007

Change Of Dean At Smu Law School, Singapore Management University

SMU Press Releases

No abstract provided.


Smu Celebrates Fourth Batch Of 860 Graduates, Singapore Management University Jul 2007

Smu Celebrates Fourth Batch Of 860 Graduates, Singapore Management University

SMU Press Releases

No abstract provided.


Why Is There No Game?' Critical Success Factors In Blending An E-Learning Module Into A Knowledge Management Course: A Case Study From The Singapore Management University (Smu), Thomas Menkhoff, Yue Kee Wong, Tze Yian Thang, Donata Ty Edgardo Jul 2007

Why Is There No Game?' Critical Success Factors In Blending An E-Learning Module Into A Knowledge Management Course: A Case Study From The Singapore Management University (Smu), Thomas Menkhoff, Yue Kee Wong, Tze Yian Thang, Donata Ty Edgardo

Research Collection Lee Kong Chian School Of Business

In 2005, the authors of this essay led the development and launch of SMU's (Singapore Management University) first e-learning package on 'Knowledge Management'. This package has been integrated into the overall teaching strategy, thereby fulfilling the University's mission to be "committed to an interactive, participative and technologically-enabled learning experience"

Since its inception in 2000, SMU's educational and administrative practices are modelled after American institutions, in particular the Wharton School of the University of Pennsylvania. To support SMU's unique pedagogy, wireless technology for mobile computing is a central feature at SMU.

Against this background, the paper presents a self-critical and reflective …


Singapore's First Institute For Service Excellence Established At Smu, Singapore Management University Jul 2007

Singapore's First Institute For Service Excellence Established At Smu, Singapore Management University

SMU Press Releases

No abstract provided.


Smu, Ie Singapore And Industry Partners Start New International Trading Institute, Singapore Management University May 2007

Smu, Ie Singapore And Industry Partners Start New International Trading Institute, Singapore Management University

SMU Press Releases

No abstract provided.


Reorganisation Of The School Of Economics & Social Sciences, Singapore Management University Apr 2007

Reorganisation Of The School Of Economics & Social Sciences, Singapore Management University

SMU Press Releases

No abstract provided.


New School Of Law At Smu To Add Diversity In Legal Education, Singapore Management University Jan 2007

New School Of Law At Smu To Add Diversity In Legal Education, Singapore Management University

SMU Press Releases

No abstract provided.


Integrated Crisis Mapping: Towards A Publics-Based, Emotion-Driven Conceptualization In Crisis Communication, Yan Jin, Augustine Pang, Glen T. Cameron Jan 2007

Integrated Crisis Mapping: Towards A Publics-Based, Emotion-Driven Conceptualization In Crisis Communication, Yan Jin, Augustine Pang, Glen T. Cameron

Research Collection Lee Kong Chian School Of Business

Extending current situation-based conceptualizations of crisis response, this paper develops a more generic and systemic approach tounderstanding the role of emotions in crisis situations. Taking an integrated approach, the authors propose a public-based, emotion-drivenperspective to crisis communication modeling, mapping different crisistypes, and underpinning them with two continua, the organization’s involvement with the crisis issue and primary public’s coping strategy. Thepaper further argues that the appropriate crisis response and tools tomanage a crisis should address the full range of emotions for optimal effectiveness at both strategic and tactical levels.