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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Canceling Unmediated Document Delivery: Results And Implications At San José State University Library, Emily Chan, Susan Kendall
Canceling Unmediated Document Delivery: Results And Implications At San José State University Library, Emily Chan, Susan Kendall
Faculty and Staff Publications
No abstract provided.
Faculty, Students, And Perceptions Of Library Value, Ann Agee, Bernd Becker
Faculty, Students, And Perceptions Of Library Value, Ann Agee, Bernd Becker
Faculty and Staff Publications
“What do you value most about the library?” A single open-ended question on a recent San José State University survey of faculty and students revealed a world of difference between what these two groups want from a library. Students valued the library for the quiet space it offered. They commented less on the library collection and more on library services. Faculty, however, valued the variety and quality of the library resources. Their responses focused on the collection, with an emphasis on the print collection’s breadth and depth. Not only did student and faculty responses differ, but among the faculty, different …
Three Years Of Unmediated Document Delivery: An Analysis And Consideration Of Collection Development Priorities, Emily Chan, Christina Mune, Yiping Wang, Susan Kendall
Three Years Of Unmediated Document Delivery: An Analysis And Consideration Of Collection Development Priorities, Emily Chan, Christina Mune, Yiping Wang, Susan Kendall
Faculty and Staff Publications
Like most academic libraries, San José State University Library is struggling to meet users’ rising expectations for immediate information within the financial confines of a flat budget. To address acquisition of nonsubscribed article content, particularly outside of business hours, San José State University Library implemented Copyright Clearance Center’s Get It Now, a document delivery service. Three academic years of analyzed data, which involves more than 10,000 requests, and the subsequent collection development actions taken by the library will be discussed. The value and challenges of patron-driven, unmediated document delivery services in conjunction with traditional document delivery services will be considered.