Social and Behavioral Sciences Commons^™

Cultivating Connections: Future Approaches To Tourism Esl Pedagogy, Kelly Abrams

Student Research Symposium

My poster will display my research that investigates the pivotal role of English for Specific Purposes (ESP) in Cuba's tourism sector and its broader implications for global tourism contexts. Through qualitative methods including written questionnaires and oral interviews with people working in the tourism industry in Cuba, I examined the significance of language proficiency, particularly English, in various industry roles within Cuba's tourism and hospitality sector. Findings highlight how ESP facilitates effective communication, elevates service standards, and fosters career progression for individuals working in the sector. Furthermore, my research underscores the interconnectedness of language and tourism, emphasizing the importance of …