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Full-Text Articles in Social and Behavioral Sciences

Female Leadership Development: From A Non-Western Perspective, Mira Fadel, Zhi Yin, Siyuan Chen, Ailin Zhang, Tianshi Hao, Jesse Llamas, Michael Llamas Jan 2024

Female Leadership Development: From A Non-Western Perspective, Mira Fadel, Zhi Yin, Siyuan Chen, Ailin Zhang, Tianshi Hao, Jesse Llamas, Michael Llamas

The Scholarship Without Borders Journal

This study intends to compare the evolution of female leadership in the Middle East and North Africa (MENA) area, Asia, and the Western countries. According to data from the International Labour Organization, the COVID-19 epidemic has significantly impacted women's labor force participation globally and expanded the gender gap, with the MENA area being the most affected. There is a well-established global trend of rising female leadership; yet, there are still disparities in the gender composition of leadership between Western countries and other areas, with Western countries having a greater share of female leaders. In the MENA area and Asia, imposed …


Building Resilience, Navigating Crises Since 2019: A Phenomenological Study Of Leadership Factors Influencing Retail Business Owners In Lebanon, Mira Fadel Jan 2024

Building Resilience, Navigating Crises Since 2019: A Phenomenological Study Of Leadership Factors Influencing Retail Business Owners In Lebanon, Mira Fadel

Theses and Dissertations

The Lebanese population and culture are recognized for their resilience when facing adversity withstanding events such as the Lebanese Civil War, and multiple country invasions. The purpose of this study was to explore the lived experiences of retail business owners from different geographical regions and retail types in Lebanon and to identify the leadership factors that kept them resilient while navigating the compounding crises since 2019. The leadership factors included leadership styles, strategies, and agility. The conceptual framework encompassed all leadership factors, the retail industry, cultural context, and resilience. Data for this hermeneutic phenomenology was collected through semi-structured interviews followed …


How Political Elite Leverage Twitter To Polarize America, Woodson Morris Hobbs V Jan 2024

How Political Elite Leverage Twitter To Polarize America, Woodson Morris Hobbs V

Theses and Dissertations

While social media has changed how humans use the internet, Twitter has drastically reformed how individuals worldwide receive their news. As news outlets fail to keep up with the rapid dissemination of information online, Twitter has become a sounding board for the political elite who leverage the platform's immediacy and virality. This study, using Quantitative Ethnography's Epistemic Network Analysis, seeks to determine if the political elite, specifically members of Congress, are leveraging Twitter to spread polarizing information to strengthen their base. In this study, extensive coding of select members of the 118th Congress was completed and compared to Voteview.com's DW-Nominate …


Development Of Leader Voice And Leader Silence Scales: How And Why Leaders Choose To Remain Silent Or Speak Up During Situations Of Workplace Aggression, Katherine L. Dickins Jan 2024

Development Of Leader Voice And Leader Silence Scales: How And Why Leaders Choose To Remain Silent Or Speak Up During Situations Of Workplace Aggression, Katherine L. Dickins

Theses and Dissertations

This study aimed to investigate the factors that drive leaders to speak up or remain silent when witnessing workplace aggression and to develop scales to measure leader voice and leader silence. While research on employee voice and silence exists, leader voice and silence need more theoretical development. I used an exploratory sequential mixed-method design to address these gaps. Subjects: Study one included 26 graduate management students and 35 leaders across multiple industries in the United States who witnessed workplace aggression in their unit. Study 2 included 345 people who supervised others at work. Instruments: Seven open-ended questions asking respondents to …


Examining The Experiences Of Dei Practitioners: A Look At The Racial Disparity In Policing Of Black People And The Subsequent Need For Adaptive Leadership, Lashawn Taylor Jan 2024

Examining The Experiences Of Dei Practitioners: A Look At The Racial Disparity In Policing Of Black People And The Subsequent Need For Adaptive Leadership, Lashawn Taylor

Theses and Dissertations

For centuries, Black people in the U.S. have had to navigate structural and institutional racism. This is especially true for the system of policing, which evolved from pre-emancipation slave patrols. Though law enforcement agencies have made strides in the past 160 years, Black people continue to be targeted and killed by police at a disproportionate rate. Evidence shows that DEI training initiatives within policing often fail to reduce this racial disparity that exists in policing. Yet, improved training outcomes surrounding racial relations continues to be a priority. The purpose of this qualitative, phenomenological study was to examine the experiences of …


Leadership, Service, And Wicked Problems: Impact Of War, Lack Of Funding, And Covid-19 In Service Of Those With Fewer Opportunities, Ruth V. Akumbu Jul 2023

Leadership, Service, And Wicked Problems: Impact Of War, Lack Of Funding, And Covid-19 In Service Of Those With Fewer Opportunities, Ruth V. Akumbu

The Scholarship Without Borders Journal

As the world and organizations struggled to overcome the challenges created by the COVID-19 pandemic, I, the Founder and CEO of Plant A Seed, also known as Plant a Seed Africa, used this chaotic period to assess and address issues facing the organization. Multiple challenges are addressed, including the pandemic, financial, political, and leadership. I created a new leadership strategy that switches between pacesetting, visionary, and transformational leadership styles. The new organizational change model will use the 5-F or Plant A Seed 5-F model.


Leading And Mentoring Women In Stem: Mitigating Gender & Microaggressions, Lilicia Bailey, April Curry Jul 2023

Leading And Mentoring Women In Stem: Mitigating Gender & Microaggressions, Lilicia Bailey, April Curry

The Scholarship Without Borders Journal

Microaggressions, behaviors that can be nonverbal or verbal, can occur when individuals “communicate negative, hostile, and derogatory messages to people rooted in their marginalized group membership (based on gender, race, ethnicity, sexuality).” This statistic, according to the Institutional Transformation program at the University of New Hampshire,1 is in alignment with what researchers indicate regarding microaggressions, asserting that they can be “intentional or unintentional” can occur daily, and are unacknowledged (Making the Invisible Visible: Gender Based Microaggressions, n.d.).

We consider the various types of microaggressions, specifically those based on gender, and assess the effect it has on women in leadership …


The Pathway Forward: Uncovering The Barriers Faced By Women Police Chiefs, Michael Llamas, Amor Roma, Tianshi Hao, Wendy Perkinson, Kayleigh Axtell, Anshu Lal, Jesse Llamas Jul 2023

The Pathway Forward: Uncovering The Barriers Faced By Women Police Chiefs, Michael Llamas, Amor Roma, Tianshi Hao, Wendy Perkinson, Kayleigh Axtell, Anshu Lal, Jesse Llamas

The Scholarship Without Borders Journal

Women have encountered many obstacles in their quest to gain leadership in law enforcement. While research has studied how well women officers strive to achieve higher-level positions within police departments, the challenges women face when they gain top leadership roles remain largely unexplored. This research paper will discuss the unique challenges faced by women police chiefs, drawing from first-hand experiences of women police chiefs and existing literature. The study finds that women police chiefs encounter challenges in communication, transferring to a new department, overtasking, introvertedness, and general police chief stress. The study also finds that women police chiefs implement ways …


An Analysis Of The Rising Xenophobia Against Asian Americans In The U.S. And Higher Education Regarding The Effects Of The Covid-19 Pandemic, Shiqian Zheng Jul 2023

An Analysis Of The Rising Xenophobia Against Asian Americans In The U.S. And Higher Education Regarding The Effects Of The Covid-19 Pandemic, Shiqian Zheng

The Scholarship Without Borders Journal

This paper analyzes the cause of anti-Asian hate, the rising xenophobia against people with Asian origins, as well as the vaccine distribution and governmental leadership. By conducting a short case study on universities’ leadership during the COVID-19 Pandemic in the United States, this paper contributes to the literature regarding Asian Americans overall, as well as to the literature on approaches to a public crisis on hate crime in higher education in the United States.


The Reluctant Feminist: Angela Merkel’S Cautious Leadership, Ls Gaiek, Marlyn Garcia Jul 2023

The Reluctant Feminist: Angela Merkel’S Cautious Leadership, Ls Gaiek, Marlyn Garcia

The Scholarship Without Borders Journal

Abstract: What does it mean to be a modern feminist global leader today? Global leadership research is growing, but less research focuses on female leaders, even though the 21st century thus far contains a significant rise of female leaders. Angela Merkel’s infamously historic reticence and aversion, concerning speaking about feminism, irrevocably dissolves in an interview in January of 2019. This interview offers a glimpse into Angela Merkel’s cageyness, and provides an intimate insight into her circumspect perspective concerning feminism. This article aims to explore barriers and challenges to Angela Merkel’s rise as a global leader, how crisis forged and …


The Impact Of Covid-19 On Community Based-Organizations: A Case Study Of Jewish Organizations, Orit Zigmanlador Jan 2023

The Impact Of Covid-19 On Community Based-Organizations: A Case Study Of Jewish Organizations, Orit Zigmanlador

Theses and Dissertations

When COVID-19 started to spread in March 2020, no one could anticipate the impact it would have on the world. Social behavior is one key aspect that has changed dramatically as a result of the pandemic. Through restrictions that imposed social distancing, masks, and quarantines, feelings of loneliness, depression, and isolation increased. At the same time, there was also evidence of prosocial behavior, with the emergence of people helping those in need. As the pandemic turns endemic with restrictions lifting, the longstanding impact of the pandemic on people’s behavior is still unclear. One way to explore this phenomenon is through …


Women Of Color In Higher Education Institutions: Strategies To Attain Administrative Leadership Positions, Oghenemano O. Evero Jan 2023

Women Of Color In Higher Education Institutions: Strategies To Attain Administrative Leadership Positions, Oghenemano O. Evero

Theses and Dissertations

Race and gender continue to be contributing factors to the disparity and lack of representation that exists among higher-education leaders. This study examines the lived experience of women of color to identify the strategies they utilized to attain administrative leadership roles at a Higher Education Institution (HEI). Participants included women of color leaders with at least 5 years of experience in higher education and in a leadership role. Participants also had advanced degrees. Using a narrative inquiry design, the study involved semi structured interviews to gather data from the sample population. The seven (7) women of color HEIs administrative leaders …


Slava Ukraini: A Psychobiographical Case Study Of Volodymyr Zelenskyy’S Public Diplomacy Discourse, Amber Brittain-Hale Jan 2023

Slava Ukraini: A Psychobiographical Case Study Of Volodymyr Zelenskyy’S Public Diplomacy Discourse, Amber Brittain-Hale

Theses and Dissertations

Volodymyr Zelenskyy's public diplomacy during the Russo-Ukrainian conflict was examined in this dissertation. Zelenskyy’s discourse emphasized his action-oriented traits, Ukrainian identity, and nationalism. The study employed LTA, and LIWC-22, for natural language processing analyses of Zelenskyy's public speeches and diplomatic discourse. Zelenskyy demonstrated agency, adaptability, collaboration, and positive language patterns, suggesting confidence and optimism, according to the data. In addition, the research emphasizes how domestic and international factors influence state behavior, as well as how political demands, cultural, historical, and political factors influence Zelenskyy's decision-making.

This dissertation sheds light on a global leader's psychobiographical characteristics, beliefs, and motivations during a …


The Quest For Institutionalization Of Indigenous Conflict Resolution Mechanisms In The Ethiopian Criminal Justice System To Spur Social Change In The Country, Daniel Wolde Sugamo Jan 2023

The Quest For Institutionalization Of Indigenous Conflict Resolution Mechanisms In The Ethiopian Criminal Justice System To Spur Social Change In The Country, Daniel Wolde Sugamo

Theses and Dissertations

The purpose of this qualitative case study with the exploratory design was to explore the barriers, as perceived by Ethiopia’s national elders and women ambassadors of peace, that may impede the incorporation of Indigenous conflict resolution mechanisms (ICRMs) within the federal criminal justice system of the country to spur social change and to provide a clear policy orientation for this incorporation to take place. The servant leadership model and an ubuntu-based leadership approach provided the theoretical framework. A sample group of 20 elders who represent a number of ethnic groups at the national level participated in one-on-one interviews, and 15 …


Exploring The Intersection Of Self-Talk And Decision-Making, Chris M. Lewis Jan 2023

Exploring The Intersection Of Self-Talk And Decision-Making, Chris M. Lewis

Theses and Dissertations

This qualitative study explored the intersection of self-talk and decision-making. Leaders in today’s world face increasing volume and complexity of decisions. Using a phenomenological approach to understanding the experiences of people managers in the United States, this research conducted interviews to understand the role self-talk plays in a people manager’s decision-making processes and to what extent self-talk influences people managers to avoid making a decision. Findings suggest that self-talk is a foundational component of decision-making. A manager’s awareness of how to best leverage and manage self-talk may increase an organization’s capacity for strong decision-making.


She Leads Business Education: A Phenomenological Study On The Career Development Of Female Deans Leading Aacsb-Accredited Business Schools In America, Rachel Staples Guettler Jan 2023

She Leads Business Education: A Phenomenological Study On The Career Development Of Female Deans Leading Aacsb-Accredited Business Schools In America, Rachel Staples Guettler

Theses and Dissertations

As women advance into leadership roles in America, there is a demand for career development research to deepen understanding of strategies for overcoming obstacles and maximizing opportunities. This study investigated 13.4% of the population of female Deans of AACSB-accredited business schools in America through qualitative inquiry. During this study, 157 of 540 American business schools with AACSB accreditation were led by female Deans. A female perspective was interpreted through the framework of Career Development Theory revealing the internal and external forces impacting career development chronology, experiences, contexts, behavioral patterns, beliefs, and leadership of women who have become Deans. Gender-related and …


Exploring Leaders' Sensemaking Of Emergent Global Norms For Open Science: A Mixed Methods Discourse Analysis Of Unesco’S Multistakeholder Initiative, Lisa Cuevas Shaw Jan 2023

Exploring Leaders' Sensemaking Of Emergent Global Norms For Open Science: A Mixed Methods Discourse Analysis Of Unesco’S Multistakeholder Initiative, Lisa Cuevas Shaw

Theses and Dissertations

In November 2021, all 193 United Nations Member States adopted the United Nations Educational, Scientific, and Cultural Organization’s (UNESCO) Recommendation on Open Science (UNESCO, 2021a), which signaled a shared commitment to globally recognized standards for open science. However, as with other normative instruments established by intergovernmental organizations (IGOs) such as UNESCO, the ways in which local, national, and regional leaders will implement the recommendation can and will vary (Finnemore, 1993). Top-down and bottom-up coordination across international stakeholders in the research system is critical for the framework to be effective in driving global policy implementation and enabling sustained research culture change. …


Social Capital And Leadership Competencies Of Recent Kenyan Immigrant Leaders In The United States And Canada: Relational, Structural, And Cognitive Perception, Dorcas Cheruto Mworsho Jan 2023

Social Capital And Leadership Competencies Of Recent Kenyan Immigrant Leaders In The United States And Canada: Relational, Structural, And Cognitive Perception, Dorcas Cheruto Mworsho

Theses and Dissertations

Academic research on immigrant social capital indicates that the social capital gained from a country of origin is not easily transferable to a host country (Hopkins, 2020; Hou et al., 2018; Tegegne, 2015). The debate has gained recognition in the recent past as more developed countries continue to receive an increasing number of immigrants. Kenya is among the countries that continue to experience a global surge of professionals immigrating who have settled in North America. Research reveals that some known social connections within host countries are exploitative and detrimental to Kenyan immigrants who try to access meaningful leadership positions that …


Against All Odds: The Successful Leadership Journey Of A Saudi Woman In A Male-Dominated Stem Corporation, Maha Aldaajani Jan 2023

Against All Odds: The Successful Leadership Journey Of A Saudi Woman In A Male-Dominated Stem Corporation, Maha Aldaajani

Theses and Dissertations

Huda Al-Ghoson became the first Saudi woman in an executive leadership position at Saudi Aramco, defying gender discrimination in a male-dominated corporate. This dissertation examined Al-Ghoson's groundbreaking journey and its implications for Saudi women, addressing the scarcity of information on successful Saudi female leaders' strategies and experiences. The literature review explored gender-related theories, Transformational leadership theory, and Full-Range leadership theory. A qualitative exploratory single-case study design was employed, with Huda Al-Ghoson as the focal point. The research questions were: (a) as a Saudi woman in a top leadership role, how does Al-Ghoson perceive her ascension to leadership in a male-dominated …


Leadership Development Of Physician-Trainees, Julie Robinson Jan 2023

Leadership Development Of Physician-Trainees, Julie Robinson

Theses and Dissertations

Physicians frequently occupy leadership roles, yet training in leadership development in the medical education continuum is scarce (Angood, 2015; Dhaliwali & Sehgal, 2014; Rotenstein et al., 2018; Varkey et al., 2009). Effective leadership training can guide physician-trainees on a journey toward self- and others- awareness and management utilizing emotional intelligence (Goleman, 2006), integrity, authenticity (Erhard et al., 2010; George, 2003; Snook et al., 2012), communication, teamwork (Hackman, 2012; Larson & LaFasto, 1989), change management (Kotter, 1995; 2012), and systems thinking (Senge, 2006). The call to enhance leadership development of physicians across their education continuum is unmistakable (Blumenthal et al., 2012, …


African American Coaches In Athletics: A Study Of Enabling And Inhibiting Factors Impacting Leadership Success, Lamar Lawrence Jan 2023

African American Coaches In Athletics: A Study Of Enabling And Inhibiting Factors Impacting Leadership Success, Lamar Lawrence

Theses and Dissertations

This qualitative research focused on identifying and addressing the enabling and inhibiting factors that have influenced the careers of African American National Collegiate Athletic Association (NCAA) Division I head basketball coaches. The researcher used a phenomenological approach to discover and understand the lived experiences of African American NCAA Division I men's head basketball coaches that are considered to be successful leaders in their field in order to gain their perspective and personal insight into barriers and potential solutions to those barriers in this particular field. Active and systemic discrimination, along with institutionalized racism and bias, are essential factors in this …


Diversity, Equity, And Inclusion Post George Floyd And Covid-19: Reflections From Global Business Leaders On A Changing Paradigm, Charles Edward Bray Jr. Jan 2023

Diversity, Equity, And Inclusion Post George Floyd And Covid-19: Reflections From Global Business Leaders On A Changing Paradigm, Charles Edward Bray Jr.

Theses and Dissertations

This global study of diversity, equity, and inclusion (DEI), encompassing the lenses of sixteen corporate executives with multi-country influence, examines efforts to address marginalization in the workplace based on identity characteristics such as race, gender, religion, ethnicity, sexual orientation, or ability. Othering is a global phenomenon. Corporations were awakened to the magnitude of othering, shocked into reality by the murder of George Floyd and other acts of political and social violence, including femicide, globally. The COVID-19 global pandemic further exposed the impact of marginalization seen through wide health disparities across communities. The Russian invasion of Ukraine further augmented the corporate …


Trends And Challenges In Developing Emerging Leaders For Ambiguous Working Environments: A Qualitative Research Study, Alanna Brahms Jan 2023

Trends And Challenges In Developing Emerging Leaders For Ambiguous Working Environments: A Qualitative Research Study, Alanna Brahms

Theses and Dissertations

This qualitative research study examined trends and challenges faced by leadership development practitioners in developing emerging leaders for ambiguous working environments, particularly considering the impact of the COVID-19 pandemic. Twenty-five participants were interviewed using 16 questions related to competencies, changes in the leadership landscape, and best practices and challenges in developing emerging leaders for present-day working environments. The study found that leaders in hybrid and ambiguous working environments face increased demands, necessitating flexibility, and agility. The results emphasized the importance of a growth mindset and a desire to lead as foundational traits for emerging leaders. Strong communication and interpersonal skills …


Emotional Intelligence And Teachers’ Performance In The Classroom In Cairo, Egypt, Wessam Refat Jan 2023

Emotional Intelligence And Teachers’ Performance In The Classroom In Cairo, Egypt, Wessam Refat

Theses and Dissertations

Effective teachers continue to be in demand in the workforce. Schools and universities need professional teachers who show passion for their jobs and high work performance. This research will investigate the association among teachers’ age, gender, tenure, emotional intelligence (EI) scores, perception of emotional intelligence application in classroom, and perception of any potential impact on their prior year’s self-reported annual teaching evaluations in Madinaty National School in Egypt. For this study, the researcher will utilize mixed methods for data collection based on concurrent design (Creswell, 2014; Kummar, 2014). For additional data collection of teachers’ perspectives on emotional intelligence (EI), the …


The Anatomy Of A Crisis: Law Enforcement Leaders’ Perspective On Police Enforcement, Kayleigh Axtell, Jesse Llamas, Michael Llamas, Amor Roma Jun 2022

The Anatomy Of A Crisis: Law Enforcement Leaders’ Perspective On Police Enforcement, Kayleigh Axtell, Jesse Llamas, Michael Llamas, Amor Roma

The Scholarship Without Borders Journal

Although law enforcement in the United States has faced past challenges, it is currently facing unprecedented crises. Previous research has shown that police officer retention and recruitment rates are diminishing, causing ripple effects throughout the U.S. police departments (Bowman et al., 2006). This study examines the anticipated challenges that law enforcement leaders face in lieu of the current social and political climate. The study uses a grounded qualitative theory and a phenomenological approach to understand participants’ experiences. Police chiefs and sheriffs were interviewed to get a leadership perspective on the anticipated challenges. The leaders described that challenges expected in the …


Challenges And Strategies Of Virtual Team Leaders: A Global Overview, Kayleigh Axtell, Suelen Schneider Demaria, Mitchell Gurick Jun 2022

Challenges And Strategies Of Virtual Team Leaders: A Global Overview, Kayleigh Axtell, Suelen Schneider Demaria, Mitchell Gurick

The Scholarship Without Borders Journal

Global Virtual Teams (GVTs) have become a common practice utilized in most organizations necessary for business continuity and as a result of forced remote work due to factors such as global pandemics. GVTs are characterized by unique traits which enable the team to achieve goals. Studies show that GVT needs should be addressed at the outset of working together in order to ensure better results. The methodology used for this study was qualitative and employed where a phenomenological, descriptive approach was implemented. Interviews were utilized for collecting data on GVTs. Evidence from the research showcased that GVT attributes such as …


Thriving In A Vuca World: A Case Study Exploring Geopolitically- Focused Intelligence Teams In The Private Sector Through A Systems Theory Lens, Angela Lewis Jan 2022

Thriving In A Vuca World: A Case Study Exploring Geopolitically- Focused Intelligence Teams In The Private Sector Through A Systems Theory Lens, Angela Lewis

Theses and Dissertations

For several decades, business executives have been faced with increasing complexity in the global environment, including disruptions, rapid changes, and heightened global pressures. In an effort to maintain a strategic advantage, business leaders are increasingly leveraging geopolitically-focused strategic intelligence teams to accurately and concisely synthesize large quantities of data to support high-level business decision making. However, limited research has been conducted on the organizational development of these teams, the context in which they exist, and how they can most effectively support differing and evolving decision-maker needs. As these teams have the potential to have an outsized impact on global business …


The X-Factor Of C-Suite Executives, Sheila T. Tan Jan 2022

The X-Factor Of C-Suite Executives, Sheila T. Tan

Theses and Dissertations

Organizations rely on C-level executives to make strategic decisions that will impact stakeholders and business performance. These executives are judged based on employee satisfaction, market share, and bottom lines. Some of them perform well at one point but eventually make disastrous decisions. There is still a gap in knowledge on what elements make them decide how they do and what can be done before they are installed to the highest post. This paper investigated common mindsets and belief structures, which will be referred to in this paper as the X-factor, of C-level executives based on the Matrix model as a …


Developing Psychological Safety In Technical Teams, Susan Ellen Clayton Nakashima Jan 2022

Developing Psychological Safety In Technical Teams, Susan Ellen Clayton Nakashima

Theses and Dissertations

Being promoted from an individual contributor to a supervisor brings new challenges and opportunities. One challenge new supervisors face is creating and fostering a psychologically safe environment to encourage teams’ interpersonal risk taking. This research introduces the antecedent of first level technical leaders perceived transformational leadership training on team members psychological safety. A study of 92 technical teams (400 participants across nine companies, three industries, and four US regions) measured the impact of four hypotheses related to psychological safety. A positive relationship between leaders training and team psychological safety was discovered. The highly correlated variables, training and emotional intelligence, led …


A Qualitative Analysis Of The Organizational Culture On An Inner-City Revitalization Of One Government Entity In California, Erin Franco Jan 2022

A Qualitative Analysis Of The Organizational Culture On An Inner-City Revitalization Of One Government Entity In California, Erin Franco

Theses and Dissertations

Inner-city revitalization is one primary goal of municipal leaders, yet it remains controversial in that it requires the entire municipality to become an organized system operating as an organization. All parties involved in the process of inner-city revitalization must be engaged and willing to undergo the proposed changes. These changes include creating multiple streams of revenue for the city, creating jobs for community members, and encouraging community engagement to develop healthy and happy communities. As leaders engage in this pursuit, they must have a thorough understanding of leadership's critical task to develop an organizational culture that aligns with the mission …