Social and Behavioral Sciences Commons^™

Knowledge Management & Decision Making: How Leaders Can Make More Informed Decisions, Jennifer Riad

Journal of Educational Leadership in Action

People make decisions daily, but the question remains: Are they making sound judgments in the decision-making process? This article aims to understand better knowledge and decision-making, the limitations accompanying those, and how to improve these actions. Leaders must be conscious of these limitations and actively work against them to make more informed decisions. A review of the literature revealed four themes—the nature of knowing, cognitive limitations, groupthink, and ethics. This article imparts a brief “crash course” on various examples that interfere with good decision-making to educate readers and conclude with corresponding recommendations. Recommendations include acknowledging the limitations that impede decision-making, …