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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

Design And Implementation Of A Study Room Reservation System: Lessons From A Pilot Program Using Google Calendar, Shira Atkinson, Kirsten Lee Nov 2018

Design And Implementation Of A Study Room Reservation System: Lessons From A Pilot Program Using Google Calendar, Shira Atkinson, Kirsten Lee

Library Staff Publications

Collaborative work spaces within academic library settings are becoming increasingly important as libraries consider their roles in the twenty-first century. This paper considers the value of implementing a room reservation effort as part of the larger drive toward creating viable collaborative work spaces and discusses how to effectively manage a room reservation system. This paper presents a pilot study of the effectiveness of Google Calendar appointment slots as a room reservation system in a library setting at Fordham University, a major university in New York City. In a one-semester study, staff tracked usage trends among different user types and evaluated …


Training Student Workers For Cross-Departmental Success In An Academic Library: A New Model, Kindra Becker-Redd, Kirsten Lee, Caroline Skelton Jan 2018

Training Student Workers For Cross-Departmental Success In An Academic Library: A New Model, Kindra Becker-Redd, Kirsten Lee, Caroline Skelton

Library Staff Publications

Many academic libraries rely on a student workforce for everyday operations, interacting with patrons, and assistance with larger projects. Training these students for such multifaceted and customer-service-focused positions can be a challenge. This article traces an overhaul of training procedures made during the transition to a centralized, services desk workflow. All aspects of training a large student workforce, from planning and presentation to assessment, are outlined. Interactive group sessions and peer-to-peer reinforcement of procedures have proven to be most effective in training student workers for varied roles in an academic library.


Women Write About Che, Nancy Stout Oct 2014

Women Write About Che, Nancy Stout

Library Staff Publications

In the last five years, three women have written biographies of Ernesto "Che" Guevara after decades of his life story being solidly in the hands of men. The question is: do women write biography differently?