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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

Interpersonal Skills In A Sociotechnical System: A Training Gap In Flight Decks, Kimberly Perkins Atp, Fraes, Sourojit Ghosh, Crystal Hall Phd Jan 2024

Interpersonal Skills In A Sociotechnical System: A Training Gap In Flight Decks, Kimberly Perkins Atp, Fraes, Sourojit Ghosh, Crystal Hall Phd

Journal of Aviation/Aerospace Education & Research

This research analyzed the perceptions of interpersonal skills on established aviation safety models, Crew Resource Management (CRM), and Threat and Error Management (TEM) using feedback from industry pilots. The flight deck is a sociotechnical system where much research has focused on the technical aspect, whereas we spotlight its socio aspect. The aviation industry must invest in training pilots on interpersonal skills to enhance safety through increased efficacy of safety models integrated throughout existing training programs. A 34-question survey was disseminated across both commercial and business aviation pilots (N=822). We explored three research questions regarding pilots’ perceived training on interpersonal skills …


A Meta-Analysis Of Crew Resource Management/Incident Command Systems Implementation Studies In The Fire And Emergency Services, John C. Griffith, Donna L. Roberts, Ronald T. Wakeham Ph.D. Jan 2015

A Meta-Analysis Of Crew Resource Management/Incident Command Systems Implementation Studies In The Fire And Emergency Services, John C. Griffith, Donna L. Roberts, Ronald T. Wakeham Ph.D.

Journal of Aviation/Aerospace Education & Research

This research is a meta-analysis of studies on Crew Resource Management (CRM)/Incident Command System implementation in the fire and emergency services. After a thorough literature review, four sets of results were analyzed to determine if CRM training was effective. An aggregate total of 283 test scores were evaluated. The data indicated that CRM training was effective in all studies analyzed. Fixed and random effects models indicated significance as well. The studies had a high degree of heterogeneity probably due to different training and testing procedures used. The data support the use of CRM training in the fire and emergency services. …