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Social and Behavioral Sciences Commons

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East Tennessee State University

Selected Works

Assessment

Articles 1 - 2 of 2

Full-Text Articles in Social and Behavioral Sciences

Benchmarking And Pondering Aserl Interlibrary Loan Operations, 2010 And 2013 (Executive Summary), David P. Atkins, Judy Greenwood, Pam King Nov 2013

Benchmarking And Pondering Aserl Interlibrary Loan Operations, 2010 And 2013 (Executive Summary), David P. Atkins, Judy Greenwood, Pam King

David P Atkins

In 2010 and 2013, members of the Association of Southeastern Research Libraries (ASERL) were surveyed to identify benchmarks and programs to support resource sharing. This study compared and contrasted the two surveys using mixed methods data analysis in assessing performance and identifying challenges and trends in interlibrary loan (ILL) operations.

Response rates varied: 2010 = 84%; 2013 = 74%. This report also uses ILL filled volume data collected annually by ASERL. This summary presents the following findings and implications: transaction volumes; staffing levels; campus document delivery; issues and challenges; and ILL organizational schemes. ASERL can use these issue areas as …


Aserl Interlibrary Loan Best Practices Survey, 2013, David P. Atkins, Judy Greenwood, Pam Whaley May 2013

Aserl Interlibrary Loan Best Practices Survey, 2013, David P. Atkins, Judy Greenwood, Pam Whaley

David P Atkins

This is a library and information needs assessment survey of the Association of Southeastern Research Libraries and ASERL's partner institutions. The results will assist ASERL in identifying programming and project areas to support resource sharing. This survey is an updated reprise of ASERL's 2010 ILL survey.