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Social and Behavioral Sciences Commons

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Cleveland State University

Psychology Faculty Publications

Auditory perception

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Listen Carefully: The Risk Of Error In Spoken Medication Orders, Conor T. Mclennan Jan 2010

Listen Carefully: The Risk Of Error In Spoken Medication Orders, Conor T. Mclennan

Psychology Faculty Publications

Clinicians and patients often confuse drug names that sound alike. We conducted auditory perception experiments in the United States to assess the impact of similarity, familiarity, background noise and other factors on clinicians' (physicians, family pharmacists, nurses) and laypersons' ability to identify spoken drug names. We found that accuracy increased significantly as the signal-to-noise (S/N) ratio increased, as subjective familiarity with the name increased and as the national prescribing frequency of the name increased. For clinicians only, similarity to other drug names reduced identification accuracy, especially when the neighboring names were frequently prescribed. When one name was substituted for another, …