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Full-Text Articles in Social and Behavioral Sciences

Emotional Labour In The Lifeworld Of Indian Hospitality Employees: A Phenomenological Inquiry, Sanjay Bhattacharya, Hirak Dasgupta Aug 2021

Emotional Labour In The Lifeworld Of Indian Hospitality Employees: A Phenomenological Inquiry, Sanjay Bhattacharya, Hirak Dasgupta

The Qualitative Report

In this study we explore the lived experience of emotional labour of ten hospitality employees and tries to get a deeper understanding of how they interpret it in their life world. In-depth interviews were conducted with the front-line employees 4,5-star hotels and high-end restaurants in the city of Pune in Western Indian state of Maharashtra. Using Interpretative Phenomenological Analysis (IPA) to analyse the data, the findings threw up some convergent as well as divergent themes about how the employees interpret the experience in their life world and how they feel about it. Emotional maneuverability, ambivalent disposition, spillover of emotions emerged …


Inequalities In Private Tutoring Of English: A Phenomenological Qualitative Study Based On Bangladeshi Higher Secondary Students, Monjurul M. Islam 8965323, Dr. Shams Hoque, Kazi Enamul Hoque Mar 2021

Inequalities In Private Tutoring Of English: A Phenomenological Qualitative Study Based On Bangladeshi Higher Secondary Students, Monjurul M. Islam 8965323, Dr. Shams Hoque, Kazi Enamul Hoque

The Qualitative Report

This phenomenological qualitative study analyzes the lived experiences of eleven Bangladeshi higher secondary students in mainstream schools to provide insight into their thoughts, feelings, beliefs, values, and assumptions of private tutoring in English (PT-E). The study also focused on PT-E that contribute to inequalities between students who have access to private tutoring and those who do not. Each participant participated in a one-to-one in-depth semi-structured interview. Using phenomenological analysis, 321 significant statements and three themes emerged. The data show that unequal practice, discrimination due to financial capability, and social psyche for PT-E that influences students to widen the negative impacts …