Social and Behavioral Sciences Commons^™

Assessing Employees’ Cybersecurity Attitude Based On Working And Cybersecurity Threat Experience, Norshima Humaidi, Melissa Shahrom

The African Journal of Information Systems

Many cybersecurity problems are caused by human error, which is a worry in the commercial sector. Due to their attitude towards cybersecurity, many employees in the firm do not work in a way that safeguards data. This study seeks to examine employees' cybersecurity attitudes with a focus on their work experience and exposure to cybersecurity threats. Data were gathered through a survey conducted in targeted business firms located in the Klang Valley area, Malaysia. Utilizing ANOVA and two-sample tests, the study analysed 245 data samples to evaluate the hypotheses. The results show significant distinctions in employees' cybersecurity attitudes in relation …

Privacy And Security Information Awareness And Disclosure Of Private Information By Users Of Online Social Media In The Ibadan Metropolis, Nigeria, Funmilola Olubunmi Omotayo, Joy Oluwabukola Olayiwola

The African Journal of Information Systems

The purpose of this paper is to investigate information privacy and security awareness among online social media (OSM) users in the Ibadan metropolis, Nigeria. Building upon the social exchange theory, some factors that could influence the disclosure of private information on social media were identified. Findings from the analysis of data of 255 respondents revealed that most were aware of information privacy and security measures available on OSM, and the risks associated with the disclosure of private information on OSM. Privacy and security awareness, the perception of benefits associated with the use of OSM, the perception of risks associated with …

Modelling Online Advertising Design Quality Influences On Millennial Consumer Attitudes In South Africa, Rodney G. Duffett Dr, Natassha V. Miller Ms

The African Journal of Information Systems

Millennials’ advanced knowledge and exposure to product experiences, and irrelevant placement of online advertising has led to an increase of online advertising avoidance. However, effective online advertising design may assist in establishing more positive sentiments towards digital forms of marketing communication. The study used the visual rhetoric theory as the theoretical basis to examine millennial consumer attitudes. The main research aims were to propose an online advertising design quality model, and to ascertain the influence of online advertising design quality on millennial consumer attitudes. The study employed a quantitative research design via an empirical online survey. Online advertising design quality …

The Acceptance And Use Of Online Learning By Law Students In A South African University: An Application Of The Utaut2 Model, Jameson Goto, Anzanilufuno Munyai

The African Journal of Information Systems

COVID-19 forced many universities to shift from traditional face-to-face or blended learning, to full online learning. The sudden shift was not easy for both students and lecturers, who had to adapt to the new learning mode. This study aimed to evaluate the acceptance and use of online learning of university students in the law faculty at a South African university during the COVID-19 pandemic. The study employs the extended unified theory of acceptance and use of technology (UTAUT2) model particularised to the online learning context in a country with a developing economy. An online survey was administered to the student …

Government Workspace Digitalization And Socioeconomic Development Outcomes In Ghana, Winfred Ofoe Larkotey, John Effah, Richard Boateng

The African Journal of Information Systems

The study sought to understand how the structurational environment shapes socioeconomic outcomes of government workspace digitalization in Ghana based on a qualitative, interpretive case study and the structurational model of technology as a theoretical lens. The findings show how the availability of electronic transactions law, government borrowing, and extendable system design can positively influence socioeconomic outcomes of government workspace digitalization. However, use of multiple system development environments, bureaucracy, a within-country digital divide, and a persistent physical signature and letterhead culture can negatively influence the socioeconomic development goals of government workspace digitalization.

A Coordinated Communication & Awareness Approach For Information Security Incident Management: An Empirical Study On Ethiopian Organizations, Keshnee Padayachee, Elias Worku

The African Journal of Information Systems

The coordination of communication and awareness efforts in the process of Information Security Incident Management (ISIM) has been identified as a critical means of enhancing information security protection in organizations. This paper aims to explore the nuances of organizational information security with respect to the coordination of communication and awareness efforts among organizational stakeholders towards achieving a shared, interactive, and participatory ISIM. According to the findings of the study in the organizations sampled, it has been identified that reporting, communication, and awareness efforts within ISIM were found to be largely uncoordinated. The exploratory findings provided a rationale for the proposal …

Investigating Usage Of Social Media Platforms In South Africa, Adheesh Budree, Kaja Fietkiewicz, Elmar Lins

The African Journal of Information Systems

This study investigated the differences in usage of different social media platforms within the South African context, broken down by user characteristics, specifically gender and age, in addition to investigating the correlation between usage of differing social media platforms. This was carried out to determine which social media needs do the different population groups aim to fulfill when using different social media platforms. Based on the results, the study confirmed the existence of preferences between types of social media platforms and groups of social media platforms in South Africa, based on frequency of use by age group and gender. Social …

External Actors In Forming National Ict Policy In Malawi: A Cause For Concern In Low-Income Countries?, Gregory Kunyenje 4928781, Wallace Chigona

The African Journal of Information Systems

The paper examines external actors in the formulation of national Information and Communication Technology (ICT) policies. It questions how external actors overtly or covertly influence formulation of national ICT policies following that, of the nearly 84% of the countries in Africa that have formulated national ICT policies, most of which have been influenced by external actors. The paper uses Bourdieu’s Theory of Practice to analyze the effects of external actors’ influences in developing countries by using Malawi as a case study. Document analysis is used to analyse external actors’ influences in policy documents, the minutes of policy actors’ meetings, and …

Mobile Bullying Among Rural South African Students: Examining The Applicability Of Existing Theories, Michael Eddie Kyobe Prof., Lucas Mimbi Dr, Phillimom Nembandona, Sive Mtshazi

The African Journal of Information Systems

Mobile bullying, which is one form of cyberbullying, is escalating in schools in South Africa. Research can contribute to better understanding of the nature of this aggression, and provide guidance in determining appropriate interventions and administration of justice. However, studies into cyberbullying tend to focus mainly on the urban environment. Rural South Africa involves a large percentage of mobile phone users and experiences in relatively different cultural and social-economic conditions. Lack of research on rural mobile bullying calls into question the applicability of existing theories of crime and cyberbullying to the rural context and their effectiveness in guiding legal and …

Reflections Of A Doctoral Research On Knowledge Management (Km) Through An Afrocentric Lens In A Nigerian Oil Corporation, Okeoma John-Paul Okeke

The African Journal of Information Systems

This paper focuses on the reflections of a doctoral research that evaluated the challenges of the adoption and implementation of a knowledge management (KM) initiative through the experiences of the knowledge champions. The African/Nigerian socio-cultural view was used to explore the narrative accounts of the knowledge champions. A case study research was carried out using qualitative approaches. Interpretative phenomenological analysis (IPA) was used in data analysis. The findings demonstrated the ability to ground KM adoption within a socio-cultural specific context helped in making sense of the organizational KM experience. The paper serves as an academic expression to the current generation …

An Evaluation Of Educational Values Of Youtube Videos For Academic Writing, Gbolahan Olasina

The African Journal of Information Systems

The aim is to assess the impact of YouTube videos about academic writing and its skills on the writing performance of students. Theoretical perspectives from constructivism and associated learning models are used to inform the purpose of the research. The contextual setting is matriculation students awaiting admission to higher institutions. The population is 40 students belonging to a class aimed at assisting disadvantaged students in their academic writing in Scottsville, Province of KwaZulu-Natal, South Africa. The students are broken into two groups – control/traditional teaching and the treatment/YouTube facilitated groups. Consequently, a dominant qualitative approach is adopted using focus group …

Systematic Analysis Of Enterprise Perception Towards Cloud Adoption In The African States: The Nigerian Perspective, George A. Oguntala, Prof. Raed A. Abd-Alhameed, Dr. Janet O. Odeyemi

The African Journal of Information Systems

The desirous benefits of cloud computing such as high return on investment through efficient resource management, high application throughput and on-demand capabilities have resulted in the unprecedented global acceptance of the computing paradigm. However, research on cloud adoption indicates that fewer organisations in the African states are adopting cloud services. Thus, the purview of the paper is to examine the factors responsible for the poor adoption of cloud computing in most African enterprises using Nigeria as a case study. The study focus on the perception of IT and non-IT employees towards cloud computing. Moreover, the paper reviews the literature on …

A Needs-Ictd Strategy Alignment Foundation For The Measurement Of Ictd Impact: Three Case Studies In South Africa, Gugulethu Q. Baduza, Caroline P. Khene

The African Journal of Information Systems

Access to ICTD projects has increased over the years; however, they have not significantly changed the lives of the targeted communities. This discrepancy relates to the gap that exists between the reality of the community, its needs and the ICTD strategy of the project. This research paper presents a Needs-ICTD strategy alignment framework to support the alignment of ICTD strategy, and the development and promotion of contextual needs of marginalized areas. The framework also contributes to the identification of preliminary impact indicators, which can support impact assessment. Through a multi-case study investigation of the Siyakhula Living Lab and the SAP …

Influence Of Socio-Environmental Forces On Use Of E-Learning By Teachers In Selected Tertiary Institutions In Oyo State, Nigeria, Funmilola Olubunmi Omotayo, Wasiu Adewale Tiamiyu

The African Journal of Information Systems

The study applied institutional theory to investigate socio-environmental factors [coercive pressures (CPs), normative pressures (NPs) and mimetic pressures (MPs)] influencing the use of e-learning by teachers of tertiary institutions in Nigeria. Survey research design was adopted. Purposive sampling was used to select three tertiary institutions, and proportionate to size sampling was used to select the respondents. Data were collected using a questionnaire. Frequency distribution and percentages, as well as multiple regressions were used for data analysis. The results revealed that CPs, in contrast to NPs and MPs had no significant relationship with attitude and intention to use e-learning. Attitude had …

Holistic Approach: Paradigm Shift In The Research Agenda For Digitalisation Of Healthcare In Sub-Saharan Africa, Tadeusz K. Bara-Slupski

The African Journal of Information Systems

Despite significant resources employed in the digitalisation agenda in the healthcare sector in Sub-Saharan Africa, the transformative impact of information and communication technologies has not been realised. This article makes two contributions towards developing an understanding of this failure. First, it provides a review of a rich body of academic literature and practitioner accounts regarding barriers to digitalisation and organises them using an established framework. Second, recognising the continuing struggle that digitalisation presents, it proposes a paradigmatic shift in thinking about barriers to digitalisation and suggests the existence of a more fundamental barrier related to inappropriate incentives within the international …

The Impact Of Mobile Technology On Micro And Small Enterprises In Zimbabwe In The Post-Hyperinflation Economic Era, Gamuchirai B. Perekwa, Tania Prinsloo, Jp Van Deventer

The African Journal of Information Systems

This paper investigates the impact of mobile technology on Micro and Small Enterprises (MSEs) in the developing world in the post-hyperinflation era. Data was collected from a multi-staged sample of 114 MSE owners within the capital province of Zimbabwe, namely Harare. The data was collected and analysed using descriptive quantitative survey methods, which comprised of hard-copy questionnaires, structured interviews and online questionnaires.

The findings suggest that mobile technology has incremental, transformational and production influence on MSEs in Zimbabwe. The findings show that mobile technology amplifies communication and relations with customers, MSE’s productivity and MSE’s revenues. Mobile technology is also spurring …

Exploring The Impact Of Information And Communication Technology (Ict) On Intermediation Market Structure In The Microfinance Industry, Frederick Riggins, David Weber

The African Journal of Information Systems

The microfinance industry provides financial services to the world’s poor in hopes of moving individuals and families out of poverty. In 2013 there were 4.7 million active microfinance borrowers in Africa. This represents a smaller percentage of the population compared to other regions of the world, indicating the potential for rapid growth of microfinance in Africa. However, microfinance is maturing, in part due to the adoption of information and communication technologies (ICTs). This research examines how ICTs are changing the microfinance industry given recent advancements in mobile banking, Internet usage, and connectivity. By examining the microfinance market structure, we determine …

The Nature Of Mobile Bullying & Victimisation In The Western Cape High Schools Of South Africa, Michael Eddie Kyobe Prof., Grant Wayne Oosterwyk, Oluyomi Kabiawu

The African Journal of Information Systems

Cyberbullying is often operationalized as an aggression conducted by various electronic devices. However, these technologies differ in their characteristics and the distinctive aspects of their effects are not clearly known. The present study examined the nature and influence of cyberbullying committed using mobile phones in high schools in the Western Cape Province of South Africa.

We surveyed 3621 students and the findings suggest that mobile phones could have greater cyber-bullying effect than other electronic devices. School culture had the greatest influence on mobile bullying, followed by anonymity. However, the influence of anonymity does not only depend on non-identification of the …

Towards Self-Emancipation In Ict For Development Research: Narratives About Respect, Traditional Leadership And Building Networks Of Friendships In Rural South Africa, Kirstin Krauss

The African Journal of Information Systems

In this paper, the author contends that if the outsider-researcher involved in Information and Communication Technology for Development really wants to make a difference and honestly address the emancipatory interests of the developing community, social transformation will have to occur on both sides of the “development divide.” This statement implies both an understanding of the researcher’s own ethnocentrism, prejudice, assumptions and inabilities as well as local concerns, needs, expectations and realities. Using critical social theory as a position of inquiry and learning from the enculturation phases of critical ethnographic fieldwork in a deep rural part of South Africa, the paper …

Technology Capacity Development Through Oss Implementation: The Case Of Public Higher Education Institutions In Ethiopia, Nigussie Tadesse Mengesha

The African Journal of Information Systems

The Open Source Software (OSS) literature gives little attention to the study and practice of domain specific end-user OSS implementation in general and in the public sector of developing countries (DCs) in particular. This paper, however, investigates the trajectories of two OSS-based information systems (IS) implementation projects in a developing country (DC) context with the aim to uncover the practice-based learning and resource sharing evident among locally situated and globally dispersed developers and users. The result of the interpretative case study research shows that the OSS philosophy and practice of software development, implementation and ownership, facilitates for the emergence of …

Ict Usage In Microfinance Institutions In Uganda, Joseph Kaumba Ssewanyana

The African Journal of Information Systems

Microfinance institutions (MFIs) are always often faced with high operating costs to provide financial services to the poor people and Small and Medium Enterprises. Information and Communication Technologies (ICTs) has been found to promote the dual objective of microfinance - sustainability and outreach to the poor people. Using a quantitative survey and descriptive research approach, this paper has established the extent to which ICT has been used in the microfinance institutions in Uganda. Despite the barriers, ICT usage in MFIs has been on the rise; and different applications and technologies have been adopted by some MFIs to control costs, create …

The Impact Of Computerisation On Productivity: The Case Of Two State Utility Corporations In Botswana, Ayoku A. Ojedokun, Kgomotso H. Moahi

The African Journal of Information Systems

The study investigated the impact of computer technology on productivity improvement as reflected in the billing process and total quality bills invoiced per month in the Gaborone headquarters of Botswana Power Corporation and Water Utilities Corporation. It examined the input-output relationship with computers as one of the inputs. The other input is labour represented by the Meter Reading Hours and the Supervisory Hours. The study drew on the economic production theory and time series approach to determine the contributions of the inputs to output. The study relied on unpublished information and interviews rather than the use of publicly or commercially …

Formalisation Of Information Systems In Sub-Saharan African Small And Medium Enterprises: Case Of Botswana, Richard Duncombe, Alemayehu Molla

The African Journal of Information Systems

This article provides an exploratory model that assesses the factors that influence formalisation of information systems (IS) for small- and medium-sized enterprises (SMEs) in sub-Saharan Africa drawing on data gathered in Botswana. The paper defines four levels of formalisation of IS for SMEs and identifies the internal and external factors that influence the process of IS formalisation. Key findings demonstrate a strong reliance on informal information practices amongst SMEs, alongside widespread unmet demand for formal information. It is also observed that successful enterprise development requires optimum use of both formal and informal IS. Evidence suggests this is achieved through developing …

The Global Text Project, Richard T. Watson, Donald J. Mccubbrey

The African Journal of Information Systems

The Global Text Project is intended to create global free textbooks for students in the developing countries. We argue that two key technological and social developments offer an opportunity to create a new model for textbook publishing. First, the Internet is a low cost channel for distributing information products in digital form. Second, global digital communities have created the platform for collaborative creation of content. Through this model a free and open content library will be developed for students covering all major subjects for an undergraduate education. This project is a contributory measure to the global efforts to address the …

Emergence Of The E-Government Artifact In An Environment Of Social Exclusion In Kenya, Nixon Muganda Ochara

The African Journal of Information Systems

Purpose: E-Government, introduced in African countries under the banner of New Public Management (NPM), is envisaged to fundamentally aid in improving governance in developing countries. The imported model of E-Government is therefore transferred to African countries as a panacea to bad governance by carriers such as international donor agencies, consultants, Information Technology vendors and Western-trained civil servants. Improved governance is expected to impact on the socio-economic development of these countries implementing E-Government, as an NPM instrument. This article recognizes that E-Government success, which is critically dependent on the World Wide Web, requires socially inclusive national information infrastructure.

The purpose …

An African Phd Program In Information Systems: The Case Of Addis Ababa University, Ethiopia, Solomon Negash, Richard T. Watson, Detmar W. Straub

The African Journal of Information Systems

This case study is about the first Information Systems PhD program in Ethiopia and the region, a collaborative effort of thirteen universities around the globe. Fifteen faculty members traveled to Ethiopia to launch the program for classes, which will start in 2009. This paper depicts the program design and program development and an outline of the overall program. The authors share their personal experience in the development of this unique IS PhD program.

Initiating A New Information Systems Course: A Case Study In Educational Innovation, Michael Eccles, June Pym, Kevin Johnston

The African Journal of Information Systems

If South Africa is to transform its educational landscape, access to higher education is crucial. However, if equity of access is not coupled with equity of success, participation, and relevance, access can become problematic.

The Information Systems Department at the University of Cape Town, South Africa, has been concerned for a number of years about both the relevance and coherence of its first year Information Systems course. In 2007, the Department re-conceptualized this course. This case study looks at the background to the problems and motivation for the change and the proposed changes and course redesign, as well as the …

E-Government For Development: A Case Study From Mozambique, Gertrudes Macueve

The African Journal of Information Systems

This paper draws upon Amartya Sen’s concept of "development as freedom" as an effective approach to analyze e-government for development initiatives. An interpretive analysis of three projects ongoing in Mozambique report that although some "freedoms" are currently reachable through these initiatives, a lot needs to be done to achieve "development as freedom." The use of this theoretical approach provides a valuable contribution to the research domain of ICTs for development. This article also draws practical recommendations to assist managers of e-government projects in Mozambique, as well as other developing countries.

Information Technology Acceptance In South Africa: An Investigation Of Perceived Usefulness, Perceived Ease Of Use, And Actual System Use Constructs, Udo Richard Averweg

The African Journal of Information Systems

Information technology (IT) acceptance studies pay much attention to issues of significance in assessing the contributions of variables explaining IT usage for decision-making in organizations. Davis’ Technology Acceptance Model (TAM) states that Perceived Usefulness (PU) and Perceived Ease of Use (PEOU) are the two factors that govern the adoption and use of information technology. Actual System Use (behavior) consists of the number of times of systems use. The author conducted a survey of 31 organizations in KwaZulu/Natal, a region in South Africa, which implemented an Executive Information System (EIS). A validated survey instrument was administered to an EIS stakeholder in …